It’s Trailmix release day and it’s sweet like almond fudge!
Modules
- Demo Storytelling: Craft a compelling customer story with personas, characters, and storyboards.
- Demo Delivery Essentials: Prep and practice for a perfect demo delivery using techniques from Salesforce experts.
Projects
- Build a Data Model for a Recruiting App: Customize an app using clicks, not code, to give your recruiters easy access to key data.
- Customize the User Interface for a Recruiting App: Create tabs, quick actions, record types, and more to streamline an app user’s experience.
Modules
- Customer Retention for Managers: Learn how to coach agents effectively and create your dream service workforce.
- Partner Relationship Management: Learn how Sales Cloud PRM can help you achieve your channel sales goals.
- Social Media Marketing & Engagement: Listen to your social community, publish compelling content, and engage online.
- Commerce Cloud Digital: Explore how Commerce Cloud Digital transforms the online shopping experience.
- Commerce Cloud Digital for Merchandisers: Configure product listings, make them easy to find, and give shoppers discounts they love.
- Marketing and Service for Commerce Cloud: Unify your service and marketing experience with the Salesforce Customer Success Platform.
- Digital Transformation: Explore trends causing companies to transform their products and customer relationships.
- Audience Segmentation: Segment your audience and deliver the right message to the right person at the right time.
- Military-Friendly Workplaces: Implement inclusive workplace policies for military veterans and reservists.
- Productive Sales Without Digital Distraction: Change your digital habits to improve sales productivity.
- Pardot Email Marketing: Create and send emails to support your marketing automation strategy.
- Salesforce Expeditions: Learn how Salesforce can help you redesign your business to drive greater success.
- Health Cloud Patient Data Displays: Tailor the health timeline, patient card, and list filters to cover your patients’ needs.
- User Interface API: Build UI for custom Salesforce apps with User Interface API.
- Marketing Cloud for Consulting Partners: Launch a Marketing Cloud practice to grow your business.
Trails
- Build Your Customer Service Management Toolkit: Get the best in customer service management education, from agent coaching methods to updates on the latest technology.
- Manage Your Partner Relationships with Sales Cloud PRM: Create engaging partner experiences with Sales Cloud Partner Relationship Management (PRM).
- Learn Marketing Best Practices: Discover best practices for optimizing your marketing strategy by channel.
- Build Your Ecommerce Site with Commerce Cloud Digital: Showcase products, optimize search and navigation, and run campaigns that turn shoppers into loyal customers.
Check out the full Trailmix on Trailhead.Salesforce.com.