
It’s Trailmix release day and it’s sweet like almond fudge!
Modules
-
Demo Storytelling: Craft a compelling customer story with personas, characters, and storyboards.
-
Demo Delivery Essentials: Prep and practice for a perfect demo delivery using techniques from Salesforce experts.
Projects
-
Build a Data Model for a Recruiting App: Customize an app using clicks, not code, to give your recruiters easy access to key data.
-
Customize the User Interface for a Recruiting App: Create tabs, quick actions, record types, and more to streamline an app user’s experience.
Modules
-
Customer Retention for Managers: Learn how to coach agents effectively and create your dream service workforce.
-
Partner Relationship Management: Learn how Sales Cloud PRM can help you achieve your channel sales goals.
-
Social Media Marketing & Engagement: Listen to your social community, publish compelling content, and engage online.
-
Commerce Cloud Digital: Explore how Commerce Cloud Digital transforms the online shopping experience.
-
Commerce Cloud Digital for Merchandisers: Configure product listings, make them easy to find, and give shoppers discounts they love.
-
Marketing and Service for Commerce Cloud: Unify your service and marketing experience with the Salesforce Customer Success Platform.
-
Digital Transformation: Explore trends causing companies to transform their products and customer relationships.
-
Audience Segmentation: Segment your audience and deliver the right message to the right person at the right time.
-
Military-Friendly Workplaces: Implement inclusive workplace policies for military veterans and reservists.
-
Productive Sales Without Digital Distraction: Change your digital habits to improve sales productivity.
-
Pardot Email Marketing: Create and send emails to support your marketing automation strategy.
-
Salesforce Expeditions: Learn how Salesforce can help you redesign your business to drive greater success.
-
Health Cloud Patient Data Displays: Tailor the health timeline, patient card, and list filters to cover your patients’ needs.
-
User Interface API: Build UI for custom Salesforce apps with User Interface API.
-
Marketing Cloud for Consulting Partners: Launch a Marketing Cloud practice to grow your business.
Trails
-
Build Your Customer Service Management Toolkit: Get the best in customer service management education, from agent coaching methods to updates on the latest technology.
-
Manage Your Partner Relationships with Sales Cloud PRM: Create engaging partner experiences with Sales Cloud Partner Relationship Management (PRM).
-
Learn Marketing Best Practices: Discover best practices for optimizing your marketing strategy by channel.
-
Build Your Ecommerce Site with Commerce Cloud Digital: Showcase products, optimize search and navigation, and run campaigns that turn shoppers into loyal customers.
Check out the full Trailmix on Trailhead.Salesforce.com.