User Experience Archives

Reimagine Volunteering & Leadership to Increase Member Engagement

Associations and chapters are finding it difficult to recruit volunteers, especially for leadership roles. This disturbing trend was emerging before…

Published: July 8, 2021Last Updated: March 28, 2022Author: FíontaCategory: Resources, User ExperienceTags: associations, nonprofits, user testing

Associations and nonprofits often overlook or skip usability testing when implementing a new CRM or AMS, website, or community because…

Published: April 27, 2020Last Updated: February 1, 2021Author: FíontaCategory: User ExperienceTags: associations

User experience is a topic that’s often explored in our blog and encompasses how a person reacts when visiting your…

Published: April 6, 2020Author: FíontaCategory: Resources, User Experience, Web DevelopmentTags: COVID-19

Our nonprofit and association clients are all working hard to disseminate COVID-19 alerts and resources to their end-users via their…

Published: February 20, 2020Last Updated: February 1, 2021Author: FíontaCategory: User Experience, Web Development, WebinarsTags: associations, nonprofits

Many organizations struggle with determining the return on investment of their digital efforts. Enter the value-based design framework—a set of…

Published: June 11, 2019Last Updated: January 15, 2020Author: FíontaCategory: User ExperienceTags: metrics, value-based design

Success is never quite satisfying. The better we get at engaging our audience or leveraging our technology, the more we…