Salesforce for Nonprofits is a flexible, expandable suite of products built on the Salesforce platform specifically for common nonprofit use cases.
The foundation of Salesforce for Nonprofits remains the Nonprofit Success Pack (NPSP) with its robust fundraising and donor management functionality. Now nonprofit organizations can also take advantage of best-in-class solutions for program management, grantmaking, marketing and engagement, impact measurement, and member and volunteer management.
Curious about how Salesforce for Nonprofits can serve your organization? Read on for more detail about the solutions Salesforce offers to the problems our clients often experience.
- Fundraising / Donor Management
With Salesforce’s Nonprofit Success Pack (NPSP) module, nonprofits can manage their donation cycle from end to end and provide visibility into each step for relevant staff allowing fundraisers to selectively target their fundraising efforts and easily report on key metrics.
- Program / Case Management
Salesforce’s Program Management Module (PMM) provides an excellent pre-configured program management tracking tool that tracks key program activities, including program participation, services, and services delivered in an easy-to-use, point-and-click, data-driven model to match your organization’s specific needs.
- Grants Management
Salesforce offers the Outbound Funds Module and Grants Management packages, providing a broad offering of solutions to foundations and grantmaking organizations for managing their funding initiatives.
- Volunteer Management
Volunteers for Salesforce (V4S) is a free package developed by Salesforce that integrates seamlessly into an organization’s Salesforce instance. Once configured, V4S enables an organization to run its volunteer program easily and comfortably, knowing that every facet of the program is accounted for and tracked within Salesforce.
- Member Management
With Salesforce’s Nonprofit Success Pack, member-based nonprofit organizations can manage all facets of membership, including tracking status, start and end date, current and prior membership levels, key contacts, and other customized data points.
- Stakeholder Engagement
Salesforce offers myriad tools for stakeholder engagement, from Marketing Cloud Engagement and Marketing Cloud Account Engagement (formerly Pardot) to customized communities with Experience Cloud. Take your engagement to the next level with multi-channel communications that allow you to reach your supporters in new and evolving ways.
- Impact and Reporting
Create interactive, dynamic, graphical displays of your core data – embedded within Salesforce or available to external stakeholder on a website. Derive critical insights and make valuable predictions for your nonprofit with CRM Analytics.