Caitlin Thomas brings an exceptional blend of passion and expertise to her role as vice president of business development, with over 16 years dedicated to sales project management and client success. Her professional journey is marked by a strong focus on the NGO sector, where she has honed her skills in client engagement and account management. As a seasoned leader, Caitlin has an impressive track record of driving success through collaborative efforts and team development. Her comprehensive understanding of the sales lifecycle and client solutions is complemented by her Salesforce credentials, as a Certified Administrator and Certified Associate, which underscore her technical proficiency and commitment to excellence in the Salesforce ecosystem.
Distinguished by her strategic approach to customer success, Caitlin’s career features pivotal roles with Salesforce.org as well as nonprofit SI partners, where she has led from the front as an account executive, engagement manager, and director of sales, ensuring impactful solutions in nonprofit engagements. Caitlin’s study of Sociology, concentrated in Clinical Counseling at Ithaca College, enriches her understanding of organizational dynamics and client relations.
Outside of her professional pursuits, Maryland-based Caitlin enjoys indulging in her love for historical fiction, working out at her local OrangeTheory Fitness, and spending precious moments with her son and their Husky. A sports enthusiast, you’ll find her cheering for the Ravens and watching NCAA basketball with a loyalty to the UConn Huskies (women's) and Duke (men's) teams.