We are a mission-driven Salesforce partner committed to serving nonprofits, foundations, and associations.
What we do
We enable digital transformation for nonprofits and associations through strategic Salesforce implementations, UX/UI, and web development. With our ongoing managed services offerings, we ensure their continued growth and success.
Recent projects
Association
Transforming ISSA’s digital experience
Seamless Member Portal Integration
The International Sanitary Supply Association (ISSA) is the leading trade association for the cleaning industry worldwide. With over 10,500 members spanning more than 80 countries, ISSA provides essential industry knowledge, standards, and advocacy that helps its members build successful cleaning businesses.
To enhance their digital presence and member experience, ISSA sought to implement a robust Fonteva member portal that would seamlessly integrate with their existing website while providing enhanced functionality and a cohesive user experience for their global membership base.
Nonprofit
Streamlining operations to better serve families
Ronald McDonald House of the Triangle (RMHC Triangle) is a new chapter that combines Durham and Chapel Hill, North Carolina. RMHC Triangle is building a foundation for sustained growth in the future. In 2023, both chapters merged, doubling to become the 8th largest Ronald McDonald House organization in the United States. They offer a comforting home away from home and a community of support for seriously ill children and their families, built with love.
The recent merger between chapters emphasized the need to streamline and unify procedures and the tools used to serve the community, which prompted migrating from Exceed Premier and Raiser’s Edge to Salesforce Nonprofit Success Pack (NPSP). The new organization would need a rock-solid foundation to support future program growth.
Nonprofit
Creating a safe place for members to heal and support one another
Alliance for Safety and Justice is building a future in which all communities are “Just Safe.” It is a multi-state advocacy organization that combines smart policy reform with organizing and representing survivors, people with old records, and the organizations that serve them.
ASJ contracted with Fíonta to build an Experience Cloud portal catering to two of its core programs: Crime Survivors for Safety (CSSJ) and TimeDone. These initiatives offer assistance and community to both crime survivors and people with old records. The primary objective was to establish a secure, authenticated online platform, enabling program members to interact, support one another, and engage with program services to influence local, state, and national policies.
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What the heck does Fíonta mean?
Like fine wine (or fíon in Gaelic), Fíonta represents remarkable individual components coming together in balance to create an experience greater than the sum of its parts.
What our clients are saying
Implementing Salesforce and Marketing Cloud Account Engagement (formerly Pardot) was a game-changer. Customers can now place initial orders and renew easily online, and automated reminders have increased our renewal rates while allowing staff to focus on higher-value tasks.
The implementation of Salesforce NPSP and Pardot has moved OMRF forward to the present and prepared us for the future, so that we are more competitive for scarce donation dollars. This important step has enabled OMRF to improve our communications with long-time and new supporters and donors.
What a pleasure it was working with Fíonta on the design portions of the project. It felt like there was a nice, steady cadence to the rounds of revision and the communication. The willingness for your design team to hear us out and make adjustments on the fly really got us to a good place quickly.
Sophisticated marketing tools are only valuable when they’re leveraged in smart, strategic ways. Fíonta’s deep product knowledge and great client service were exactly what we needed to ensure a smooth transition from Marketo to MCAE (Pardot).
Thank you for the outstanding work you have done with our redesign. We are thrilled with the progress so far and are looking forward to what you show us next.
I appreciated that the team was also willing to meet us where we were at— if we wanted to understand more about the backend, they were willing to explain and did so in a way that was accessible for different skill levels.