Salesforce

Fionta is a Salesforce.org nonprofit consulting partner and works with nonprofits of all kinds (charities, foundations, associations).

Fionta is a Salesforce Impact Partner / Nonprofit Success Pack PartnerSalesforce’s innovative “point and click” configurability provides the opportunity for nonprofits to have a unified view of every interaction with clients, supporters, members, funders, volunteers, and affiliates. Salesforce for Nonprofits is the set of end-to-end solutions any organization needs to become a connected nonprofit.

Constituent Relationship Management (CRM) systems centrally store your organization’s contacts—people and organizations, phone numbers, email, addresses, and the history of interaction(s). Salesforce makes this cloud-based system available for free to nonprofit organizations (up to ten licenses), a tremendous value. Additional licenses are 80% of retail pricing.

How Can We Help?

Salesforce implementations: Fionta helps nonprofits of all kinds (charities, foundations, associations) to migrate from one or more legacy systems (for CRM and fundraising most commonly, but also for evaluation, case management, marketing and communications and/or event or program management) onto Salesforce.

Evaluate / extend Salesforce: Fionta can perform a comprehensive audit of an existing Salesforce implementation, providing recommendations for improving its use, enhancing functionality such as for events, programs, grants, or volunteers. We can upgrade to the latest version of the Nonprofit Success Pack (NPSP) and/or convert an existing implementation to the Household Account model. We can coordinate demonstrations of innovative additional products such as Pardot, the Marketing Cloud, and Service Cloud.

Web integration: Fionta specializes in the integration of open source Content Management Systems WordPress and Drupal with Salesforce. Our award-winning in-house graphic design and web implementation talent can help design web forms that “talk” directly to Salesforce and record individuals interactions with your website.

Best practices: Fionta can help advise on best practices for keeping your data clean, training, reporting, and change management – we know what makes Salesforce successful!