Digital Services

About Digital Services

We believe every digital experience must be created with users at the core. Fíonta’s digital services practice connects our established expertise in web-based technologies with user-focused strategy and design services. Whether your organization needs a complete website overhaul, a design refresh, or a new feature on your site, our approach grounds each project in real-world outcomes.

User experience (UX)

Fíonta has a dedicated User Experience design practice with deep expertise in user research, information architecture, content strategy, and human-centered design. We specialize in creating intuitive and user-friendly interfaces that enhance the overall user experience and align with target audience needs.

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User interface (UI) design

The look and feel of a system are inextricably linked to how people interact with it and, ultimately, to successful adoption. It must be intuitive and appealing to the eye and meet the highest development standards for accessibility and SEO. Based on best-in-class user experience principles, we design and develop user interfaces to be beautiful, dynamic, and expertly programmed.

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Open source CMS (WordPress and Drupal)

Partner with a team that values best-in-class development practices and consistently considers your long-term success. Working with open source technologies, WordPress and Drupal, Fíonta’s clean code philosophy will ensure your site stays easy to use and maintain.

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Search engine optimization (SEO) and analytics

Our integrated digital strategy offering combines expert SEO services with comprehensive web analytics consulting to drive your organization’s online success. Our SEO experts collaborate with your team to optimize page tagging, site setup, and content creation, strategically utilizing high-value search terms. Simultaneously, our web analytics consulting aligns your strategic goals with site performance indicators.

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Salesforce and CMS integration

As a Salesforce partner focused exclusively on nonprofits and associations, our sophisticated Digital Services team understands how you want to connect your website with Salesforce and has expertise in integrating the two systems. We have the technical understanding and skill to make sure your audiences have an easy and seamless experience across your digital experiences by starting with the audience perspective first and thinking through how they can most easily update their information, donate, or access their past participation with you.

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What our clients are saying

I have been doing this line of work for over 25 years. I have never encountered such an exceptional firm as Fíonta...we had an aggressive timeline, but at no time did Fíonta make it feel like it was aggressive.

Rich Bradway Digital Innovation Officer Norman Rockwell Museum

Thank you for the outstanding work you have done with our redesign. We are thrilled with the progress so far and are looking forward to what you show us next.

Melissa McCartney Editorial Fellow AAAS

Marketing Cloud Account Engagement (formerly Pardot) has been really helpful in terms of the automated emails, engagement paths, and one-on-one emails we could set up for routine requests.

ACDA

This is the second project we’ve had the pleasure of partnering with Fíonta.

The most recent was for our migration to Salesforce Nonprofit Cloud from NPSP, and the experience exceeded our expectations. From the outset, Fíonta dedicated time to thoroughly understand our business processes, not only ensuring that Salesforce supported our existing workflows but also identifying areas for improvement and guiding us through necessary changes.

Sonny Wilkinson Associate Vice President of Development & Planned Giving Oklahoma Medical Research Foundation

Fionta helped us execute a complex migration and transformation of messy legacy data and processes into the Nonprofit Success Pack (NPSP) and Outbound Funds Module (OFM). We couldn’t be happier with the result!

Atlas Network

Fíonta clearly has a recipe for success for Raiser's Edge to Salesforce migrations. I consider us lucky to have had their solid team and rich expertise leading us through the daunting and ambitious project. It was a lot of work, but we came out with better tools and more ownership of our data.

Julia Eddy IT & Data Manager Bread for the City