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Managed services

About Accent

A successful Salesforce implementation or website launch marks a significant stride towards greater efficiency, improved supporter engagement, and increased volunteer efforts, amongst other mission-critical business cases. Yet, the journey doesn’t end there. Investing in managed services is the pivotal next step to harness the power of these solutions and support ongoing and future initiatives.

Salesforce managed services

As your organization grows, your Salesforce environment should grow, too. Our dedicated team of Salesforce Solutions Success Managers will work hand in hand with your organization to enhance the system to meet your changing business needs, troubleshoot issues as they arise, and prepare your technology for upcoming events, accounting audits, or membership renewal periods.

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Fonteva and Nimble managed services

When you purchase Fonteva or Nimble, you buy a robust association management software (AMS) that constantly improves. As such, Fonteva and Nimble require an ongoing investment to ensure you are making the most out of the latest versions. Fonteva and Nimble managed services give you the proper support to stay up to date as you go through membership renewal periods and host impactful events.

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Website managed services

Your website reflects who you are as an organization. Fíonta’s website managed services provide experienced developers specializing in WordPress and Drupal who will ensure your system remains healthy and grows with you. Our team ensures that your site is safe, secure, and functional, and we work with you to bring your visions for growth to life.

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Recent projects

Nonprofit

Creating a safe place for members to heal and support one another

Alliance for Safety and Justice is building a future in which all communities are “Just Safe.” It is a multi-state advocacy organization that combines smart policy reform with organizing and representing survivors, people with old records, and the organizations that serve them. ASJ contracted with Fíonta to build an Experience Cloud portal catering to two of its core programs: Crime Survivors for Safety (CSSJ) and TimeDone. These initiatives offer assistance and community to both crime survivors and people with old records. The primary objective was to establish a secure, authenticated online platform, enabling program members to interact, support one another, and engage with program services to influence local, state, and national policies. Visit website
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Association

Securing member data and access online

The American Conference of Governmental Industrial Hygienists (ACGIH) is respected for its dedication to industrial hygiene and occupational and environmental health and safety communities. This membership-based organization founded in the New Deal era has stayed relevant to its growing membership by providing robust benefits, many of which are now accessible through its digital properties. These include a WordPress website fully integrated with Fonteva, an Association Management Solution (AMS) built on Salesforce. Under our guidance, the website was migrated to a new hosting solution, Pantheon, without disrupting member services or access. Visit website
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Nonprofit

Enhancing the quality of life for millions, one donation at a time

The Amputee Coalition (AC) is the nation’s leading organization on limb loss. AC is dedicated to enhancing the quality of life for amputees and their families, improving patient care, and preventing limb loss. With the generous support of the public, they are helping amputees live well with limb loss, raising awareness about limb loss prevention, and ensuring amputees have a voice in matters affecting their ability to live full, thriving lives. AC engaged Fíonta to upgrade their 12-year-old Salesforce instance, which no longer served their needs efficiently. Visit website
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What our clients are saying

Morningside Center for Teaching Social Responsibility
The redesign and rebuild of Morningside’s website makes it easy for teachers and other users to find our Teachable Moments, facilitating Social and Emotional Learning (SEL) and the use of Restorative Practices (RP) with students. Morningside Center For Teaching Social Responsibility
We've been blown away by the quality of Fíonta's work product as well as the communication from the design and development teams throughout. All of our feedback and desires were taken into account from the start of the project and the Fíonta team did a great job synthesizing everything into a website that more than delivers on our initial vision. The Tax Foundation
I was deeply impressed with Fíonta’s skills, team, and dedication. Alliance for Safety and Justice
I appreciated that the team was also willing to meet us where we were at— if we wanted to understand more about the backend, they were willing to explain and did so in a way that was accessible for different skill levels. BAYCAT
They stuck to a very tight project timeline and finished the project within our budget. The team there was great to work with. ACE
Working with your team has been a pleasure, and we appreciate the efforts made by your team to help us with our projects. Legal Associations Management