Simplify Engagement for Community-Based Organizations

Building a stronger, more connected community with Fíonta and Salesforce

Families seeking support shouldn’t face barriers when enrolling in programs. Staff should be able to focus on delivering services, not wrestling with outdated systems. Volunteers want to contribute their time without struggling with confusing sign-ups and disorganized scheduling.

When information is scattered, critical services can be delayed, and engagement suffers. A connected approach ensures that families access the help they need without unnecessary hurdles, staff spend more time making an impact, and volunteers stay engaged and informed—so community-based organizations can do what they do best: support and uplift their communities. Want to learn more?

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Focus Areas

Program Enrollment

Simplify applications with mobile-friendly forms and real-time updates.

Case Management

Manage service plans, track history, and coordinate care in one system.

Volunteer Management

Schedule shifts, track hours, and keep volunteers engaged.

Impact Measurement

Monitor program success with automated reports and real-time insights.

Donor Engagement

Personalize outreach, track donor history, and automate communications.

Collaboration Tools

Securely share data and coordinate services
with partners.

Nonprofit projects

Family League of Baltimore
Nonprofit

Modernizing Grant Management and Impact Reporting

Family League of Baltimore is a nonprofit intermediary organization that supports the well-being of children and families in Baltimore through strategic investments in education, youth development, and family support services. By partnering with local organizations, Family League helps deliver impactful programs that create lasting change in underserved communities. When Family League sought to modernize its grant management and reporting systems, it turned to Fíonta for support. A previous discovery phase with a Salesforce partner had produced a multi-tabbed spreadsheet of general recommendations. While helpful as a starting point, the document lacked the specificity and alignment needed to move forward. Fíonta stepped in to clarify priorities, align technology with operations, and implement a solution designed to evolve with the organization.
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Vasculitis Foundation
Nonprofit

Stabilizing Salesforce for Vasculitis Foundation

The Vasculitis Foundation works with and for patients with vasculitis and their care partners, families, physicians, and researchers. Its mission is to promote early diagnosis, better treatments, and an improved quality of life for those affected by vasculitis. Salesforce plays a key role in advancing that mission, helping the Foundation create a complete view of constituents, including donors, patients, and event participants.
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Nonprofit

Supporting Immigrants Rising Through a Pivotal Transition

Helping a mission-driven organization prepare for independence with a sustainable grants management solution Immigrants Rising empowers undocumented young people in the United States to achieve educational and career goals through personal, institutional, and policy transformation. In 2024, the organization began transitioning from being a fiscally-sponsored project of Community Initiatives to becoming an independent 501(c)(3) nonprofit. This transition required Immigrants Rising to build internal systems and processes that its fiscal sponsor had previously managed. One critical area of focus was inbound grant tracking, which had been handled entirely in Excel spreadsheets and now needed to be centralized, reportable, and scalable.
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What our clients are saying

Telluride Association
Fíonta has been a terrific partner with us in our multi-stage process of adopting Salesforce with a complex data model and many home-grown workflows. They’ve been highly accommodating of our own processes and constraints, including when we’ve opted to do some work in-house. Their team has been great to work with. Telluride Association
Bread for the City logo
Fíonta clearly has a recipe for success on deploying Classy for Salesforce integration. They were thorough and communicative. Bread for the City
Mobile Pathways Logo
Like Mobile Pathways, Fionta believes in the power of technology to change lives. Their nimble Salesforce experts built Hola Asistente alongside our team, which uses Salesforce and Twilio texting to help marginalized immigrants access justice on their phones. Nothing is more inspirational than working alongside expert partners who are dedicated to making a difference in the lives of so many people. Mobile Pathways
Alliance For Safety And Justice
I was deeply impressed with Fíonta’s skills, team, and dedication. Alliance for Safety and Justice
GRHF Logo
Our experience with Fíonta was truly the best. They took me from knowing zero about Salesforce to completely navigate on my own for my entire agency. They are timely, engaged, enthusiastic, and they are willing to help whenever you need them. GRHF
ACDA Logo
Marketing Cloud Account Engagement (formerly Pardot) has been really helpful in terms of the automated emails, engagement paths, and one-on-one emails we could set up for routine requests. ACDA