Simplify Engagement for Community-Based Organizations

Building a stronger, more connected community with Fíonta and Salesforce

Families seeking support shouldn’t face barriers when enrolling in programs. Staff should be able to focus on delivering services, not wrestling with outdated systems. Volunteers want to contribute their time without struggling with confusing sign-ups and disorganized scheduling.

When information is scattered, critical services can be delayed, and engagement suffers. A connected approach ensures that families access the help they need without unnecessary hurdles, staff spend more time making an impact, and volunteers stay engaged and informed—so community-based organizations can do what they do best: support and uplift their communities. Want to learn more?

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Focus Areas

Program Enrollment

Simplify applications with mobile-friendly forms and real-time updates.

Case Management

Manage service plans, track history, and coordinate care in one system.

Volunteer Management

Schedule shifts, track hours, and keep volunteers engaged.

Impact Measurement

Monitor program success with automated reports and real-time insights.

Donor Engagement

Personalize outreach, track donor history, and automate communications.

Collaboration Tools

Securely share data and coordinate services
with partners.

Nonprofit projects

Family League of Baltimore
Nonprofit

Modernizing Grant Management and Impact Reporting

Family League of Baltimore is a nonprofit intermediary organization that supports the well-being of children and families in Baltimore through strategic investments in education, youth development, and family support services. By partnering with local organizations, Family League helps deliver impactful programs that create lasting change in underserved communities. When Family League sought to modernize its grant management and reporting systems, it turned to Fíonta for support. A previous discovery phase with a Salesforce partner had produced a multi-tabbed spreadsheet of general recommendations. While helpful as a starting point, the document lacked the specificity and alignment needed to move forward. Fíonta stepped in to clarify priorities, align technology with operations, and implement a solution designed to evolve with the organization.
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Vasculitis Foundation
Nonprofit

Stabilizing Salesforce for Vasculitis Foundation

The Vasculitis Foundation works with and for patients with vasculitis and their care partners, families, physicians, and researchers. Its mission is to promote early diagnosis, better treatments, and an improved quality of life for vasculitis patients. Salesforce plays a key role in advancing that mission, helping the Foundation create a complete view of constituents, including donors, patients, and event participants.
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Nonprofit

Supporting Immigrants Rising Through a Pivotal Transition

Helping a mission-driven organization prepare for independence with a sustainable grants management solution Immigrants Rising empowers undocumented young people in the United States to achieve educational and career goals through personal, institutional, and policy transformation. In 2024, the organization began transitioning from being a fiscally-sponsored project of Community Initiatives to becoming an independent 501(c)(3) nonprofit. This transition required Immigrants Rising to build internal systems and processes that its fiscal sponsor had previously managed. One critical area of focus was inbound grant tracking, which had been handled entirely in Excel spreadsheets and now needed to be centralized, reportable, and scalable.
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What our clients are saying

Bread for the City logo
Fíonta clearly has a recipe for success for Raiser's Edge to Salesforce migrations. I consider us lucky to have had their solid team and rich expertise leading us through the daunting and ambitious project. It was a lot of work, but we came out with better tools and more ownership of our data. Bread for the City
IPS
They demonstrated an understanding of nonprofit needs and displayed a willingness to accommodate our budget and schedule. All of the staff...were incredibly professional and knowledgeable about Salesforce. I enjoyed the time the database engineer took to understand our particular Salesforce instance. I'd recommend Fíonta to everyone! Institute for Policy Studies
Thurgood Marshall College Fund Logo
Not having an in-house Salesforce Administrator can have its challenges, but Fíonta provides the guidance and support we need to meet our goals effectively while seeking continuous process improvement. Even when budgets are tight, this is one line item I will always fight for. Thurgood Marshall College Fund
Los Angeles Conservancy
Fíonta has that ideal combination of exceptional technical skill and outstanding customer service. The consultant I worked with dove right in, figuring out a system he didn't originally implement. His analytical skills are amazing, and he quickly identified the right solution for a variety of issues...he explained everything to me in a way I could understand. Los Angeles Conservancy
CFP Board Logo
They always responded quickly, and made the changes we requested way faster than I expected. They were smart and offered insights into Salesforce configuration and use based on our needs. Certified Financial Planner Board of Standards
Mobile Pathways Logo
Like Mobile Pathways, Fionta believes in the power of technology to change lives. Their nimble Salesforce experts built Hola Asistente alongside our team, which uses Salesforce and Twilio texting to help marginalized immigrants access justice on their phones. Nothing is more inspirational than working alongside expert partners who are dedicated to making a difference in the lives of so many people. Mobile Pathways