Streamline Case Management and Strengthen Donor Engagement

Children & Youth Services

Children and youth services organizations connect young people and families with critical resources like education, housing, counseling, and after-school programs.

When data is scattered across different systems, families may struggle to access services, and staff lose valuable time.

A human-centered system like Salesforce Nonprofit Cloud removes these barriers. Families complete applications without confusion, staff gain a full picture of each child’s needs and donors see the direct impact of their giving.

The right technology makes certain that no child is left waiting for support. Want to learn more?

Let's talk

Focus Areas

Donor Engagement

Automate outreach, track donor history, and personalize communications.

Case Management

Track family history, manage service plans, and coordinate care in one CRM system.

Program Enrollment

Make applications straightforward and accessible with mobile-friendly forms and
real-time status updates.

Impact Measurement

Generate real-time
reports and monitor
program success without extra manual work.

Volunteer Management

Manage scheduling efficiently, track hours, and keep volunteers engaged.

Collaboration Tools

Securely share data and coordinate support with partner organizations.

Nonprofit projects

Nonprofit

Streamlining operations to better serve families

Ronald McDonald House of the Triangle (RMHC Triangle) is a new chapter that combines Durham and Chapel Hill, North Carolina. RMHC Triangle is building a foundation for sustained growth in the future. In 2023, both chapters merged, doubling to become the 8th largest Ronald McDonald House organization in the United States. They offer a comforting home away from home and a community of support for seriously ill children and their families, built with love. The recent merger between chapters emphasized the need to streamline and unify procedures and the tools used to serve the community, which prompted migrating from Exceed Premier and Raiser’s Edge to Salesforce Nonprofit Success Pack (NPSP). The new organization would need a rock-solid foundation to support future program growth.
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Nonprofit

Creating a safe place for members to heal and support one another

Alliance for Safety and Justice is building a future in which all communities are “Just Safe.” It is a multi-state advocacy organization that combines smart policy reform with organizing and representing survivors, people with old records, and the organizations that serve them. ASJ contracted with Fíonta to build an Experience Cloud portal catering to two of its core programs: Crime Survivors for Safety (CSSJ) and TimeDone. These initiatives offer assistance and community to both crime survivors and people with old records. The primary objective was to establish a secure, authenticated online platform, enabling program members to interact, support one another, and engage with program services to influence local, state, and national policies. Visit website
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Nonprofit

Enhancing the quality of life for millions, one donation at a time

The Amputee Coalition (AC) is the nation’s leading organization on limb loss. AC is dedicated to enhancing the quality of life for amputees and their families, improving patient care, and preventing limb loss. With the generous support of the public, they are helping amputees live well with limb loss, raising awareness about limb loss prevention, and ensuring amputees have a voice in matters affecting their ability to live full, thriving lives. AC engaged Fíonta to upgrade their 12-year-old Salesforce instance, which no longer served their needs efficiently. Visit website
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What our clients are saying

Databases can be really scary for nonprofits like ours. We don't have dedicated database analysts on staff, so this kind of project requires a lot of trust. That's one great thing about Fíonta—you can trust them with your data and your nonprofit's future. Mental Health America
They always responded quickly, and made the changes we requested way faster than I expected. They were smart and offered insights into Salesforce configuration and use based on our needs. Certified Financial Planner Board of Standards
Seriously, I have never worked with a more committed vendor. Big love from Seneca Park Zoo Society for the Fíonta crew. Seneca Park Zoo
Experience Cloud allows NBPTS to better engage with and serve its members. Our staff gains insight into member needs and activity, and Fíonta’s training has empowered our team to manage and enhance online engagement in-house. National Board for Professional Teaching Standards
Fíonta has that ideal combination of exceptional technical skill and outstanding customer service. The consultant I worked with dove right in, figuring out a system he didn't originally implement. His analytical skills are amazing, and he quickly identified the right solution for a variety of issues...he explained everything to me in a way I could understand. Los Angeles Conservancy
Not having an in-house Salesforce Administrator can have its challenges, but Fíonta provides the guidance and support we need to meet our goals effectively while seeking continuous process improvement. Even when budgets are tight, this is one line item I will always fight for. Thurgood Marshall College Fund