Solution by practice area
Through the robust suite of features offered by Salesforce, nonprofits and associations can efficiently manage donor and member relationships, track fundraising efforts, manage programs and e-learning, engage with supporters, and analyze data to make informed decisions. The platform offers customizable solutions that cater to the specific needs of nonprofits and associations.
Nonprofit Cloud (NPC) is a suite of supporter relationship management applications built on the Salesforce platform. It provides a standardized data model and a comprehensive set of tools and features to help nonprofits manage their operations, engage with their stakeholders, and drive their missions forward.
Salesforce Experience Cloud enables nonprofits to create personalized portals and communities that foster engagement and collaboration.
Service Cloud, a best-in-class customer service platform offered by Salesforce, can be leveraged by nonprofits to enhance their operations, improve support, and drive meaningful impact.
Marketing Cloud Account Engagement
We understand the unique challenges that nonprofits and associations face in today’s digital landscape. Using Marketing Cloud Account Engagement (formerly Pardot), we offer comprehensive solutions tailored to your specific needs. We aim to empower your organization with each project to make a greater impact by optimizing your marketing and engagement efforts.
Salesforce is a flexible and powerful tool, but sometimes, leaning on 3rd party tools and integrations can allow organizations to leverage and customize that power to fit their business needs. The Salesforce AppExchange (a marketplace of Salesforce-related tools and apps) has thousands of options to enhance and connect your database to other parts of your organization.
Our experienced architects are here to help you design, implement, and optimize your Salesforce solution. Whether you are just beginning your journey with Salesforce or looking to enhance your current instance, our experts can provide the guidance and expertise you need.
At Fíonta, our integration specialists help nonprofits streamline their operations by seamlessly connecting Salesforce with their existing systems and applications. With our expertise in integration solutions, we can enhance the power of Salesforce and unlock its full potential for your business.
Fíonta’s seasoned data architects specialize in designing and implementing complex data migration strategies for Salesforce. With their extensive experience, our data architects can assist your organization in seamlessly transitioning your data to Salesforce while ensuring its integrity and accuracy.
Managed servicesAbout Accent
A successful Salesforce implementation or website launch marks a significant stride towards greater efficiency, improved supporter engagement, and increased volunteer efforts, amongst other mission-critical business cases. Yet, the journey doesn’t end there. Investing in managed services is the pivotal next step to harness the power of these solutions and support ongoing and future initiatives.
Salesforce managed services
As your organization grows, your Salesforce environment should grow, too. Our dedicated team of Salesforce Solutions Success Managers will work hand in hand with your organization to enhance the system to meet your changing business needs, troubleshoot issues as they arise, and prepare your technology for upcoming events, accounting audits, or membership renewal periods.
Fonteva and Nimble managed services
When you purchase Fonteva or Nimble, you buy a robust association management software (AMS) that constantly improves. As such, Fonteva and Nimble require an ongoing investment to ensure you are making the most out of the latest versions. Fonteva and Nimble managed services give you the proper support to stay up to date as you go through membership renewal periods and host impactful events.
Website managed services
Your website reflects who you are as an organization. Fíonta’s website managed services provide experienced developers specializing in WordPress and Drupal who will ensure your system remains healthy and grows with you. Our team ensures that your site is safe, secure, and functional, and we work with you to bring your visions for growth to life.
Digital servicesAbout Digital services
We believe every digital experience must be created with users at the core. Fíonta’s digital services practice connects our established expertise in web-based technologies with user-focused strategy and design services. Whether your organization needs a complete website overhaul, a design refresh, or a new feature on your site, our approach grounds each project in real-world outcomes.
User experience (UX)
Fíonta has a dedicated User Experience design practice with deep expertise in user research, information architecture, content strategy, and human-centered design. We specialize in creating intuitive and user-friendly interfaces that enhance the overall user experience and align with target audience needs.
User interface (UI) design
The look and feel of a system are inextricably linked to how people interact with it and, ultimately, to successful adoption. It must be intuitive and appealing to the eye and meet the highest development standards for accessibility and SEO. Based on best-in-class user experience principles, we design and develop user interfaces to be beautiful, dynamic, and expertly programmed.
Salesforce and CMS integration
As a Salesforce partner focused exclusively on nonprofits and associations, our sophisticated Digital Services team understands how you want to connect your website with Salesforce and has expertise in integrating the two systems. We have the technical understanding and skill to make sure your audiences have an easy and seamless experience across your digital experiences by starting with the audience perspective first and thinking through how they can most easily update their information, donate, or access their past participation with you.
Open source CMS (WordPress and Drupal)
Partner with a team that values best-in-class development practices and consistently considers your long-term success. Working with open source technologies, WordPress and Drupal, Fíonta’s clean code philosophy will ensure your site stays easy to use and maintain.
Search engine optimization (SEO) and analytics
Our integrated digital strategy offering combines expert SEO services with comprehensive web analytics consulting to drive your organization’s online success. Our SEO experts collaborate with your team to optimize page tagging, site setup, and content creation, strategically utilizing high-value search terms. Simultaneously, our web analytics consulting aligns your strategic goals with site performance indicators.
Accelerators for nonprofits and associations
Association software assessment
Is your association looking into membership management solutions for the first time? Are you on an outdated legacy system like Netforum, Personify, or iMIS? Are you experiencing the effects of 15 years of technical workarounds?
Fíonta Association Accelerator
Born from Fíonta’s deep association expertise, Fíonta Association Accelerator marries years of Salesforce proficiency with an unwavering commitment to resolve your challenges.
Fundraising Accelerator with Classy
With this quick and easy implementation service, you’ll receive a tailored setup, expert guidance, and even shadowing sessions from a top-level expert who knows Salesforce and Classy better than anyone.
Creating a modern online presence
Revamping website and increasing stakeholder engagement
Migrating multiple systems to unify supporter data