Fíonta Association Accelerator

Born from Fíonta’s deep association expertise, Fíonta Association Accelerator marries years of Salesforce proficiency with an unwavering commitment to resolve your challenges.


Manage members and increase engagement with Fíonta Association Accelerator

Associations connect people with common interests to foster exceptional personal and professional development. Their success relies on a well-integrated membership technology platform, a cornerstone for streamlined operations and outstanding member experiences.

Since its founding in 2001, Fíonta has witnessed a struggle for associations burdened by antiquated, overly complex systems and disjointed data sources. The result? Dismal member engagement and cumbersome processes that drain precious time and resources. The urgency to act is palpable as associations understand the need to centralize and embrace a singular platform – the key to data consolidation, tech stack simplicity, and the seamless journey your members now demand. 

Accelerator details

  • Functionality

    Member portal

    Embrace a range of features, from streamlined join/renewal management to dynamic events, online fundraising, and a hub of interconnected members.

    Staff CRM

    Empower your internal team with the ultimate command center and the ability to orchestrate operations across teams precisely and easily.

    Financial management suite

    Ease your accounting processes with pro-forma invoicing and revenue recognition, including deferred revenue and sub-ledger.

  • Project phases

    Deep dive discovery

    Up to 20 immersive sessions, an hour each, to gather comprehensive information about your organization

    Seamless data migration

    A comprehensive map and assessment

    Salesforce implementation

    Including Member Portal build, internal staff user views, financial management processes and workflows

    User acceptance testing

    Guided testing sessions in your Salesforce test environment 

  • Prerequisites

    The association will complete the necessary pre-work and be responsible for providing Salesforce system access to Fíonta at kickoff. 

    The association project manager will make critical team members available for discovery sessions, weekly status calls, and sprint demos. 

  • Out of scope

    Custom development

    End-user training

Recent projects

Nonprofit

Creating a modern online presence

For over 80 years, the Tax Foundation’s mission has been to improve lives through tax policies that lead to greater economic growth and opportunity. The Tax Foundation engaged Fíonta to design and rebuild its website to enhance user experience, streamline content management, and create a modern, cohesive, and assertive online presence.
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Association

Revamping website and increasing stakeholder engagement

Established in 1902, the American Anthropological Association (AAA) is the world’s foremost scholarly and professional organization dedicated to advancing anthropological knowledge and its application to global challenges. Seeking to expand the reach and impact of their programs, benefits, and resources, AAA partnered with Fíonta for a comprehensive website redesign initiative.
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Nonprofit

Migrating multiple systems to unify supporter data

The Norman Rockwell Museum (NRM), located in Stockbridge, MA, is dedicated to the art of Norman Rockwell and boasts the world’s most extensive collection of original Rockwell art. NRM was challenged by multiple outdated systems that needed streamlining. The project’s foundation involved integrating Salesforce Nonprofit Success Pack (NPSP) with ACME ticketing system to create a unified view of customers, members, and donors. Fíonta’s ongoing work with NRM involves implementing and customizing Experience Cloud, allowing museum members and donors to manage their gifts and memberships conveniently. In the next phase of our collaboration, Fíonta will help NRM develop solutions for managing events, e-commerce, point of sale, and financial operations.
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What our clients are saying

Seriously, I have never worked with a more committed vendor. Big love from Seneca Park Zoo Society for the Fíonta crew. Seneca Park Zoo
Not having an in-house Salesforce Administrator can have its challenges, but Fíonta provides the guidance and support we need to meet our goals effectively while seeking continuous process improvement. Even when budgets are tight, this is one line item I will always fight for. Thurgood Marshall College Fund
We hired Fíonta to overhaul our Salesforce after a botched transition from Raiser's Edge. Right from the get-go, the Fíonta team has taken time to understand our needs and respond accordingly. They are very quick to get back to us, and always let us guide the conversation and set priorities while still using their expertise to keep us on track. Free the Slaves
I definitely want to work with Fíonta again. The value they provided exceeded my expectations. Great design, scalable solutions, timely turnaround, and appropriate risk management are just a few reasons why I prefer Fíonta over other partners. They finished on time and within budget, too! Achievement Network
The folks at Fíonta patiently guided us through the tedious process of transferring our data from Blackbaud to Salesforce. They were and are always available to answer questions and come up with creative solutions to our particular needs. PFLAG National
Bread for the City logo
The whole Fíonta team offered a high level of expertise and professionalism. They did a great job at communicating and managing expectations and identifying risks. They kept us on a timeline despite being on a very aggressive schedule. Bread for the City