Amputee Coalition

Enhancing the quality of life for amputees and their families, improving patient care, and preventing limb loss

Nonprofits
Health
Salesforce
Nonprofit Cloud

Streamlining Donor Management with Salesforce Nonprofit Cloud

The Amputee Coalition’s (AC) system was outdated and configured before the introduction of the Salesforce Nonprofit Success Pack. Additionally, the instance contained a substantial amount of data, much of which was redundant or partial, accumulated over the past decade through various third-party integrations and other sources.

Challenges

Too many integrations and customizations
Missed revenue from inefficient marketing and outreach
Poor data quality

Solutions

Implement Salesforce Nonprofit Cloud (NPC)
Tailor automations
Clean up data and optimize integrations

Results

Enhanced
organizational efficiency and cost savings
Strengthened
donor tracking and engagement
Expanded
access to higher-quality, more useful data

Project highlights

Increase efficiency

Removed clutter in the form of old data, tools that no longer supported the organization, and former processes.
Cost savings

Implemented Salesforce Nonprofit Cloud (NPC) as its primary fundraising management tool to allow AC to save time and money by leveraging integrated data within Salesforce.
Gift summary

Tailored the automation within the data processing engine to align with AC’s practices for crediting donors, ensuring it complements AC’s existing business processes and optimizes the integration of data within Salesforce.

Project Summary

Fíonta helped AC implement Salesforce Nonprofit Cloud (NPC), which offers a streamlined solution for monitoring donor giving history, enabling data-driven insights and informed decision-making. Fíonta shifted data and workflows from AC’s previous Salesforce instance to NPC. AC utilized standard Salesforce functionalities and accessed new NPC features by translating custom object data to standard objects during the data migration process.