Enhance Outcomes for Children & Youth Services Organizations
Children and youth services organizations connect young people and families with critical resources like education, housing, counseling, and after-school programs.
When data is scattered across different systems, families may struggle to access services, and staff lose valuable time.
A human-centered system like Salesforce Nonprofit Cloud removes these barriers. Families complete applications without confusion, staff gain a full picture of each child’s needs and donors see the direct impact of their giving.
The right technology makes certain that no child is left waiting for support. Want to learn more?
Focus Areas
Automate outreach, track donor history, and personalize communications.
Track family history, manage service plans, and coordinate care in one CRM system.
Make applications straightforward and accessible with mobile-friendly forms and
real-time status updates.
Generate real-time
reports and monitor
program success without extra manual work.
Manage scheduling efficiently, track hours, and keep volunteers engaged.
Securely share data and coordinate support with partner organizations.
Related Projects
Partnership for Children of Cumberland County
Prison Fellowship International
Family League of Baltimore
What our clients are saying
Marketing Cloud Account Engagement (formerly Pardot) has been really helpful in terms of the automated emails, engagement paths, and one-on-one emails we could set up for routine requests.
Implementing Salesforce and Marketing Cloud Account Engagement (formerly Pardot) was a game-changer. Customers can now place initial orders and renew easily online, and automated reminders have increased our renewal rates while allowing staff to focus on higher-value tasks.
We were completely unfamiliar with Salesforce and how we could fully utilize it. The team was instrumental in keeping the project on track by providing a full scope of work, making suggestions, timely budget updates, addressing any questions, and providing solutions to issues or training when necessary.
Fíonta has that ideal combination of exceptional technical skill and outstanding customer service. The consultant I worked with dove right in, figuring out a system he didn't originally implement. His analytical skills are amazing, and he quickly identified the right solution for a variety of issues...he explained everything to me in a way I could understand.
This is the second project we’ve had the pleasure of partnering with Fíonta. The most recent was for our migration to Salesforce Nonprofit Cloud from NPSP, and the experience exceeded our expectations. From the outset, Fíonta dedicated time to thoroughly understand our business processes, not only ensuring that Salesforce supported our existing workflows but also identifying areas for improvement and guiding us through necessary changes.
We've been blown away by the quality of Fíonta's work product as well as the communication from the design and development teams throughout.
All of our feedback and desires were taken into account from the start of the project and the Fíonta team did a great job synthesizing everything into a website that more than delivers on our initial vision.
