Streamline Case Management and Strengthen Donor Engagement

Children & Youth Services

Children and youth services organizations connect young people and families with critical resources like education, housing, counseling, and after-school programs.

When data is scattered across different systems, families may struggle to access services, and staff lose valuable time.

A human-centered system like Salesforce Nonprofit Cloud removes these barriers. Families complete applications without confusion, staff gain a full picture of each child’s needs and donors see the direct impact of their giving.

The right technology makes certain that no child is left waiting for support. Want to learn more?

Let's talk

Focus Areas

Donor Engagement

Automate outreach, track donor history, and personalize communications.

Case Management

Track family history, manage service plans, and coordinate care in one CRM system.

Program Enrollment

Make applications straightforward and accessible with mobile-friendly forms and
real-time status updates.

Impact Measurement

Generate real-time
reports and monitor
program success without extra manual work.

Volunteer Management

Manage scheduling efficiently, track hours, and keep volunteers engaged.

Collaboration Tools

Securely share data and coordinate support with partner organizations.

Nonprofit projects

Nonprofit

Supporting Immigrants Rising Through a Pivotal Transition

Helping a mission-driven organization prepare for independence with a sustainable grants management solution Immigrants Rising empowers undocumented young people in the United States to achieve educational and career goals through personal, institutional, and policy transformation. In 2024, the organization began transitioning from being a fiscally-sponsored project of Community Initiatives to becoming an independent 501(c)(3) nonprofit. This transition required Immigrants Rising to build internal systems and processes that its fiscal sponsor had previously managed. One critical area of focus was inbound grant tracking, which had been handled entirely in Excel spreadsheets and now needed to be centralized, reportable, and scalable.
View project
Nonprofit

Streamlining operations to better serve families

Ronald McDonald House of the Triangle (RMHC Triangle) is a new chapter that combines Durham and Chapel Hill, North Carolina. RMHC Triangle is building a foundation for sustained growth in the future. In 2023, both chapters merged, doubling to become the 8th largest Ronald McDonald House organization in the United States. They offer a comforting home away from home and a community of support for seriously ill children and their families, built with love. The recent merger between chapters emphasized the need to streamline and unify procedures and the tools used to serve the community, which prompted migrating from Exceed Premier and Raiser’s Edge to Salesforce Nonprofit Success Pack (NPSP). The new organization would need a rock-solid foundation to support future program growth.
View project
Nonprofit

Creating a safe place for members to heal and support one another

Alliance for Safety and Justice is building a future in which all communities are “Just Safe.” It is a multi-state advocacy organization that combines smart policy reform with organizing and representing survivors, people with old records, and the organizations that serve them. ASJ contracted with Fíonta to build an Experience Cloud portal catering to two of its core programs: Crime Survivors for Safety (CSSJ) and TimeDone. These initiatives offer assistance and community to both crime survivors and people with old records. The primary objective was to establish a secure, authenticated online platform, enabling program members to interact, support one another, and engage with program services to influence local, state, and national policies. Visit website
View project
View all projects

What our clients are saying

We hired Fíonta to overhaul our Salesforce after a botched transition from Raiser's Edge. Right from the get-go, the Fíonta team has taken time to understand our needs and respond accordingly. They are very quick to get back to us, and always let us guide the conversation and set priorities while still using their expertise to keep us on track. Free the Slaves
Working with your team has been a pleasure, and we appreciate the efforts made by your team to help us with our projects. Legal Associations Management
Bread for the City logo
Fíonta clearly has a recipe for success for Raiser's Edge to Salesforce migrations. I consider us lucky to have had their solid team and rich expertise leading us through the daunting and ambitious project. It was a lot of work, but we came out with better tools and more ownership of our data. Bread for the City
Norman Rockwell Museum logo in teal
I have been doing this line of work for over 25 years. I have never encountered such an exceptional firm as Fíonta...we had an aggressive timeline, but at no time did Fíonta make it feel like it was aggressive. Norman Rockwell Museum
Genesys Works Logo
Fionta has been fantastic to work with. We had difficult individuals on our end who complicated the project, but every step of the way Fionta was accommodating and helpful to make sure we were all happy with the finished product. Genesys Works
They followed our lead when it came to dependencies, complexities, and details and utilized  their expertise and knowledge of Salesforce to help us make connections and recommendations. Prison Fellowship International