Simplify Engagement for Community-Based Organizations

Building a stronger, more connected community with Fíonta and Salesforce
Families seeking support shouldn’t face barriers when enrolling in programs. Staff should be able to focus on delivering services, not wrestling with outdated systems. Volunteers want to contribute their time without struggling with confusing sign-ups and disorganized scheduling.
When information is scattered, critical services can be delayed, and engagement suffers. A connected approach ensures that families access the help they need without unnecessary hurdles, staff spend more time making an impact, and volunteers stay engaged and informed—so community-based organizations can do what they do best: support and uplift their communities. Want to learn more?
Focus Areas
Simplify applications with mobile-friendly forms and real-time updates.
Manage service plans, track history, and coordinate care in one system.
Schedule shifts, track hours, and keep volunteers engaged.
Monitor program success with automated reports and real-time insights.
Personalize outreach, track donor history, and automate communications.
Securely share data and coordinate services
with partners.
Related Projects
Partnership for Children of Cumberland County
Enterprise Community Partners
Prison Fellowship International
What our clients are saying
We had unique and complex challenges that they were able to provide solutions for, which greatly improved our efficiencies. They kept us well-informed on deliverables, budgets, and time frames, so we were never surprised.

They stuck to a very tight project timeline and finished the project within our budget. The team there was great to work with.

Implementing Salesforce and Marketing Cloud Account Engagement (formerly Pardot) was a game-changer. Customers can now place initial orders and renew easily online, and automated reminders have increased our renewal rates while allowing staff to focus on higher-value tasks.

We had a hard deadline for the implementation of Pardot. Fíonta designed a plan that met our needs and timeline. It was a team effort, but we launched on-time with a small amount of budget left-over for additional services.

Working with your team has been a pleasure, and we appreciate the efforts made by your team to help us with our projects.

Fionta has been fantastic to work with. We had difficult individuals on our end who complicated the project, but every step of the way Fionta was accommodating and helpful to make sure we were all happy with the finished product.
