Simplify Engagement for Community-Based Organizations

Building a stronger, more connected community with Fíonta and Salesforce

Families seeking support shouldn’t face barriers when enrolling in programs. Staff should be able to focus on delivering services, not wrestling with outdated systems. Volunteers want to contribute their time without struggling with confusing sign-ups and disorganized scheduling.

When information is scattered, critical services can be delayed, and engagement suffers. A connected approach ensures that families access the help they need without unnecessary hurdles, staff spend more time making an impact, and volunteers stay engaged and informed—so community-based organizations can do what they do best: support and uplift their communities. Want to learn more?

Focus Areas

Program Enrollment

Simplify applications with mobile-friendly forms and real-time updates.

Case Management

Manage service plans, track history, and coordinate care in one system.

Volunteer Management

Schedule shifts, track hours, and keep volunteers engaged.

Impact Measurement

Monitor program success with automated reports and real-time insights.

Donor Engagement

Personalize outreach, track donor history, and automate communications.

Collaboration Tools

Securely share data and coordinate services
with partners.

What our clients are saying

Fionta has been fantastic to work with. We had difficult individuals on our end who complicated the project, but every step of the way Fionta was accommodating and helpful to make sure we were all happy with the finished product.

Andrew Stuart Director of Systems Architecture Genesys Works

We hired Fíonta to overhaul our Salesforce after a botched transition from Raiser's Edge. Right from the get-go, the Fíonta team has taken time to understand our needs and respond accordingly. They are very quick to get back to us, and always let us guide the conversation and set priorities while still using their expertise to keep us on track.

Katherine Carey Special Projects Officer Free the Slaves

Fíonta’s Managed Services (Accent) team has been a very helpful resource for our small association. Our ongoing arrangement with Accent has allowed us to establish a productive cadence to address small configuration changes with their support. While having continuous conversations to make sure we’re keeping an eye on long-term needs, the flexibility to engage with the broader Fíonta team when we need support to complete more resource-intensive projects.

Fred Oelsner VP, Data, Technology and Security American Short Line and Regional Railroad Association

Marketing Cloud Account Engagement (formerly Pardot) has been really helpful in terms of the automated emails, engagement paths, and one-on-one emails we could set up for routine requests.

ACDA

The whole Fíonta team offered a high level of expertise and professionalism. They did a great job at communicating and managing expectations and identifying risks. They kept us on a timeline despite being on a very aggressive schedule.

Julia Eddy IT & Data Manager Bread for the City

Implementing Salesforce and Marketing Cloud Account Engagement (formerly Pardot) was a game-changer. Customers can now place initial orders and renew easily online, and automated reminders have increased our renewal rates while allowing staff to focus on higher-value tasks.

Mobile Beacon