Simplify Engagement for Community-Based Organizations

Building a stronger, more connected community with Fíonta and Salesforce
Families seeking support shouldn’t face barriers when enrolling in programs. Staff should be able to focus on delivering services, not wrestling with outdated systems. Volunteers want to contribute their time without struggling with confusing sign-ups and disorganized scheduling.
When information is scattered, critical services can be delayed, and engagement suffers. A connected approach ensures that families access the help they need without unnecessary hurdles, staff spend more time making an impact, and volunteers stay engaged and informed—so community-based organizations can do what they do best: support and uplift their communities. Want to learn more?
Focus Areas
Simplify applications with mobile-friendly forms and real-time updates.
Manage service plans, track history, and coordinate care in one system.
Schedule shifts, track hours, and keep volunteers engaged.
Monitor program success with automated reports and real-time insights.
Personalize outreach, track donor history, and automate communications.
Securely share data and coordinate services
with partners.
Related Projects
Partnership for Children of Cumberland County
Enterprise Community Partners
Prison Fellowship International
What our clients are saying
Fíonta clearly has a recipe for success on deploying Classy for Salesforce integration. They were thorough and communicative.

Fionta’s project technical consultants and the project manager were efficient, responsive, and communicated clearly with us at each step of the way. It was a terrific experience all around.
The Center on Budget and Policy Priorities’ upgraded site now offers improved functionality and accessibility on a robust, secure hosting platform, and will be easily upgraded to Drupal 9 when the time comes.
Experience Cloud allows NBPTS to better engage with and serve its members. Our staff gains insight into member needs and activity, and Fíonta’s training has empowered our team to manage and enhance online engagement in-house.

I have worked with Fíonta for close to a decade. Each team member I have interacted with is knowledgeable, an expert, and patient. Most importantly, they work to understand our mission, vision, and programming needs. I admire how everyone we have ever worked with strives to understand our organization, what we do, and what we provide, and helps us find solutions that fit our budget.

The whole Fíonta team offered a high level of expertise and professionalism. They did a great job at communicating and managing expectations and identifying risks. They kept us on a timeline despite being on a very aggressive schedule.
