Simplify Engagement for Community-Based Organizations
Building a stronger, more connected community with Fíonta and Salesforce
Families seeking support shouldn’t face barriers when enrolling in programs. Staff should be able to focus on delivering services, not wrestling with outdated systems. Volunteers want to contribute their time without struggling with confusing sign-ups and disorganized scheduling.
When information is scattered, critical services can be delayed, and engagement suffers. A connected approach ensures that families access the help they need without unnecessary hurdles, staff spend more time making an impact, and volunteers stay engaged and informed—so community-based organizations can do what they do best: support and uplift their communities. Want to learn more?
Focus Areas
Simplify applications with mobile-friendly forms and real-time updates.
Manage service plans, track history, and coordinate care in one system.
Schedule shifts, track hours, and keep volunteers engaged.
Monitor program success with automated reports and real-time insights.
Personalize outreach, track donor history, and automate communications.
Securely share data and coordinate services
with partners.
What our clients are saying
Fíonta gets it! Our organization had been frustratingly overwhelmed with Salesforce and displeased with our initial partner and implementation. With Fíonta, we were able to realign our Salesforce implementation with our real work business needs as a multi-layered nonprofit. Fíonta has been in the trenches and understands the needs of foundations and nonprofits.
They demonstrated an understanding of nonprofit needs and displayed a willingness to accommodate our budget and schedule. All of the staff...were incredibly professional and knowledgeable about Salesforce. I enjoyed the time the database engineer took to understand our particular Salesforce instance. I'd recommend Fíonta to everyone!
Thank you for the outstanding work you have done with our redesign. We are thrilled with the progress so far and are looking forward to what you show us next.
Marketing Cloud Account Engagement (formerly Pardot) has been really helpful in terms of the automated emails, engagement paths, and one-on-one emails we could set up for routine requests.
We had unique and complex challenges that they were able to provide solutions for, which greatly improved our efficiencies. They kept us well-informed on deliverables, budgets, and time frames, so we were never surprised.
Implementing Salesforce and Marketing Cloud Account Engagement (formerly Pardot) was a game-changer. Customers can now place initial orders and renew easily online, and automated reminders have increased our renewal rates while allowing staff to focus on higher-value tasks.