Simplify Engagement for Community-Based Organizations
Building a stronger, more connected community with Fíonta and Salesforce
Families seeking support shouldn’t face barriers when enrolling in programs. Staff should be able to focus on delivering services, not wrestling with outdated systems. Volunteers want to contribute their time without struggling with confusing sign-ups and disorganized scheduling.
When information is scattered, critical services can be delayed, and engagement suffers. A connected approach ensures that families access the help they need without unnecessary hurdles, staff spend more time making an impact, and volunteers stay engaged and informed—so community-based organizations can do what they do best: support and uplift their communities. Want to learn more?
Focus Areas
Simplify applications with mobile-friendly forms and real-time updates.
Manage service plans, track history, and coordinate care in one system.
Schedule shifts, track hours, and keep volunteers engaged.
Monitor program success with automated reports and real-time insights.
Personalize outreach, track donor history, and automate communications.
Securely share data and coordinate services
with partners.
Related Projects
Partnership for Children of Cumberland County
Enterprise Community Partners
Prison Fellowship International
What our clients are saying
I highly recommend working with Fíonta!
A lot of implementation partners don't act as true "partners" but Fíonta absolutely did! We felt like true partners throughout the project and as a result, our transition to Pardot was smooth and our team felt ready to jump right into the product without any hitches from the implementation. A breath of fresh air for our organization!
Fíonta clearly has a recipe for success for Raiser's Edge to Salesforce migrations. I consider us lucky to have had their solid team and rich expertise leading us through the daunting and ambitious project. It was a lot of work, but we came out with better tools and more ownership of our data.
I definitely want to work with Fíonta again. The value they provided exceeded my expectations. Great design, scalable solutions, timely turnaround, and appropriate risk management are just a few reasons why I prefer Fíonta over other partners. They finished on time and within budget, too!
Fíonta gets it! Our organization had been frustratingly overwhelmed with Salesforce and displeased with our initial partner and implementation. With Fíonta, we were able to realign our Salesforce implementation with our real work business needs as a multi-layered nonprofit. Fíonta has been in the trenches and understands the needs of foundations and nonprofits.
Marketing Cloud Account Engagement (formerly Pardot) has been really helpful in terms of the automated emails, engagement paths, and one-on-one emails we could set up for routine requests.
