Simplify Engagement for Community-Based Organizations

Building a stronger, more connected community with Fíonta and Salesforce

Families seeking support shouldn’t face barriers when enrolling in programs. Staff should be able to focus on delivering services, not wrestling with outdated systems. Volunteers want to contribute their time without struggling with confusing sign-ups and disorganized scheduling.

When information is scattered, critical services can be delayed, and engagement suffers. A connected approach ensures that families access the help they need without unnecessary hurdles, staff spend more time making an impact, and volunteers stay engaged and informed—so community-based organizations can do what they do best: support and uplift their communities. Want to learn more?

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Focus Areas

Program Enrollment

Simplify applications with mobile-friendly forms and real-time updates.

Case Management

Manage service plans, track history, and coordinate care in one system.

Volunteer Management

Schedule shifts, track hours, and keep volunteers engaged.

Impact Measurement

Monitor program success with automated reports and real-time insights.

Donor Engagement

Personalize outreach, track donor history, and automate communications.

Collaboration Tools

Securely share data and coordinate services
with partners.

Nonprofit projects

World Impact
Nonprofit

Streamlining Program Management

World Impact empowers urban leaders through accessible, relational, and biblically faithful training programs in theological education, leadership development, and prison ministry. The organization partners with local churches and ministries to advance spiritual transformation and foster community flourishing in areas affected by poverty. Its core programs include Church-Based Seminary, Urban Church Planting & Revitalization, Trauma Healing, and Prison Ministry. World Impact serves under-resourced communities and correctional facilities across the U.S. and internationally. World Impact transitioned from SmartSheets to Salesforce Nonprofit Cloud (NPC) to better manage its seminary program workflows. Fíonta implemented a centralized solution for the Church-Based Seminary (CBS) pilot, creating a scalable model for program management. The system now supports partner site applications, student tracking, and reporting on course completions, reducing manual tasks and improving visibility across teams.
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Nonprofit

Upgrading Systems for Scalable, Donor-Centered Fundraising

The Oklahoma Medical Research Foundation (OMRF) is an independent nonprofit institute focused on understanding and curing human disease. Based in Oklahoma City, OMRF conducts internationally recognized research and relies on donor support to advance its mission. A long-time Fíonta client, OMRF uses Salesforce technology to support fundraising operations and deepen donor engagement.
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Family League of Baltimore
Nonprofit

Modernizing Grant Management and Impact Reporting

Family League of Baltimore is a nonprofit intermediary organization that supports the well-being of children and families in Baltimore through strategic investments in education, youth development, and family support services. By partnering with local organizations, Family League helps deliver impactful programs that create lasting change in underserved communities. When Family League sought to modernize its grant management and reporting systems, it turned to Fíonta for support. A previous discovery phase with a Salesforce partner had produced a multi-tabbed spreadsheet of general recommendations. While helpful as a starting point, the document lacked the specificity and alignment needed to move forward. Fíonta stepped in to clarify priorities, align technology with operations, and implement a solution designed to evolve with the organization.
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What our clients are saying

LAM Logo
Working with your team has been a pleasure, and we appreciate the efforts made by your team to help us with our projects. Legal Associations Management
SIGN Fracture Care
Our engagement with Fíonta was a very positive experience...Our team at Fíonta was extremely helpful and responsive, and we would definitely engage them in the future. SIGN Fracture Care
Homeboy Industries
Fíonta gets it! Our organization had been frustratingly overwhelmed with Salesforce and displeased with our initial partner and implementation. With Fíonta, we were able to realign our Salesforce implementation with our real work business needs as a multi-layered nonprofit. Fíonta has been in the trenches and understands the needs of foundations and nonprofits. Homeboy Industries
United Soccer Coaches
We had a hard deadline for the implementation of Pardot. Fíonta designed a plan that met our needs and timeline. It was a team effort, but we launched on-time with a small amount of budget left-over for additional services. United Soccer Coaches
IPA 01
Our consultant asked the right questions to ensure we were always tackling and prioritizing a critical problem, and often gave us options and a heads-up regarding potential project overruns and unexpected areas when there wasn’t enough information to forecast issues more precisely. We LOVE working with them and plan on engaging them further. Innovations for Poverty Action
Thurgood Marshall College Fund Logo
Not having an in-house Salesforce Administrator can have its challenges, but Fíonta provides the guidance and support we need to meet our goals effectively while seeking continuous process improvement. Even when budgets are tight, this is one line item I will always fight for. Thurgood Marshall College Fund