Simplify Engagement for Community-Based Organizations

Building a stronger, more connected community with Fíonta and Salesforce

Families seeking support shouldn’t face barriers when enrolling in programs. Staff should be able to focus on delivering services, not wrestling with outdated systems. Volunteers want to contribute their time without struggling with confusing sign-ups and disorganized scheduling.

When information is scattered, critical services can be delayed, and engagement suffers. A connected approach ensures that families access the help they need without unnecessary hurdles, staff spend more time making an impact, and volunteers stay engaged and informed—so community-based organizations can do what they do best: support and uplift their communities. Want to learn more?

Focus Areas

Program Enrollment

Simplify applications with mobile-friendly forms and real-time updates.

Case Management

Manage service plans, track history, and coordinate care in one system.

Volunteer Management

Schedule shifts, track hours, and keep volunteers engaged.

Impact Measurement

Monitor program success with automated reports and real-time insights.

Donor Engagement

Personalize outreach, track donor history, and automate communications.

Collaboration Tools

Securely share data and coordinate services
with partners.

What our clients are saying

Experience Cloud allows NBPTS to better engage with and serve its members. Our staff gains insight into member needs and activity, and Fíonta’s training has empowered our team to manage and enhance online engagement in-house.

National Board for Professional Teaching Standards

Marketing Cloud Account Engagement (formerly Pardot) has been really helpful in terms of the automated emails, engagement paths, and one-on-one emails we could set up for routine requests.

ACDA

Fíonta has that ideal combination of exceptional technical skill and outstanding customer service. The consultant I worked with dove right in, figuring out a system he didn't originally implement. His analytical skills are amazing, and he quickly identified the right solution for a variety of issues...he explained everything to me in a way I could understand.

Cindy Olnick Director of Communications Los Angeles Conservancy

Working with Fionta was fantastic. We were extremely impressed with their efficiency, knowledge, and communication throughout the entire partnership. Would highly recommend working with their team to maximize your Salesforce database.

Vasculitis Foundation

This is the second project we’ve had the pleasure of partnering with Fíonta. The most recent was for our migration to Salesforce Nonprofit Cloud from NPSP, and the experience exceeded our expectations. From the outset, Fíonta dedicated time to thoroughly understand our business processes, not only ensuring that Salesforce supported our existing workflows but also identifying areas for improvement and guiding us through necessary changes.

Sonny Wilkinson Associate Vice President of Development & Planned Giving Oklahoma Medical Research Foundation

Our consultant asked the right questions to ensure we were always tackling and prioritizing a critical problem, and often gave us options and a heads-up regarding potential project overruns and unexpected areas when there wasn’t enough information to forecast issues more precisely. We LOVE working with them and plan on engaging them further.

Kai Addae Salesforce Project Administrator Innovations for Poverty Action