Simplify Engagement for Community-Based Organizations
Building a stronger, more connected community with Fíonta and Salesforce
Families seeking support shouldn’t face barriers when enrolling in programs. Staff should be able to focus on delivering services, not wrestling with outdated systems. Volunteers want to contribute their time without struggling with confusing sign-ups and disorganized scheduling.
When information is scattered, critical services can be delayed, and engagement suffers. A connected approach ensures that families access the help they need without unnecessary hurdles, staff spend more time making an impact, and volunteers stay engaged and informed—so community-based organizations can do what they do best: support and uplift their communities. Want to learn more?
Focus Areas
Simplify applications with mobile-friendly forms and real-time updates.
Manage service plans, track history, and coordinate care in one system.
Schedule shifts, track hours, and keep volunteers engaged.
Monitor program success with automated reports and real-time insights.
Personalize outreach, track donor history, and automate communications.
Securely share data and coordinate services
with partners.
Related Projects
Enterprise Community Partners
Prison Fellowship International
Miriam’s Kitchen
What our clients are saying
We were completely unfamiliar with Salesforce and how we could fully utilize it. The team was instrumental in keeping the project on track by providing a full scope of work, making suggestions, timely budget updates, addressing any questions, and providing solutions to issues or training when necessary.
Working with your team has been a pleasure, and we appreciate the efforts made by your team to help us with our projects.
Fíonta has a very deep bench of talented, thoughtful professionals. I can’t speak highly enough about their team and the dedication they bring to their work.
Fíonta clearly has a recipe for success for Raiser's Edge to Salesforce migrations. I consider us lucky to have had their solid team and rich expertise leading us through the daunting and ambitious project. It was a lot of work, but we came out with better tools and more ownership of our data.
Sophisticated marketing tools are only valuable when they’re leveraged in smart, strategic ways. Fíonta’s deep product knowledge and great client service were exactly what we needed to ensure a smooth transition from Marketo to MCAE (Pardot).
Marketing Cloud Account Engagement (formerly Pardot) has been really helpful in terms of the automated emails, engagement paths, and one-on-one emails we could set up for routine requests.