Enhance Member Management & Engagement for Medical Societies

Enhance systems for membership management with Fíonta and Salesforce

Medical associations empower healthcare professionals by providing essential resources for lifelong learning, groundbreaking research, and meaningful professional connections. Members, from students and residents to seasoned practitioners, rely on their associations for education, networking, and career development.

Professionals rely on their associations to manage memberships, register for events, and engage with their peers without unnecessary obstacles. Intuitive and efficient systems ensure that members can focus on advancing their careers, accessing educational opportunities, and building professional connections rather than navigating administrative hurdles. Want to learn more?

Focus Areas

Membership Management

Easily onboard, renew, and manage member credentials with an intuitive self-service portal, supporting tiered memberships from medical students to residents, fellows, and seasoned professionals.

Community Engagement

Enable medical professionals to connect with peers, find mentors, and participate in specialty groups through dedicated networking platforms.

Event Registration

Streamline sign-ups with integrated event registration, payment processing, and automated reminders.

Membership Insights

Use real-time data and dashboards to optimize retention and engagement strategies.

International Payment Processing

Ensure smooth, secure transactions with multi-
currency support and automated invoicing.

Continuing Education

Offer accessible learning resources and certification tracking to support career development.

Association projects

HIMSS
Association

Restoring Confidence and Reimagining Systems

The Healthcare Information and Management Systems Society (HIMSS) is a global advisor and thought leader committed to transforming the health ecosystem through information and technology. As a mission-driven membership organization serving professionals in healthcare, policy, and innovation, HIMSS relies heavily on integrated digital systems to deliver consistent, high-value experiences to its members. HIMSS turned to Fíonta for strategic leadership following an earlier AMS implementation. Focusing on member experience, data integrity, and platform optimization, Fíonta helped HIMSS stabilize operations and lay the foundation for scalable, long-term success.
View project
PMMI Case Study
Association

Unifying Platforms and People

PMMI, The Association for Packaging and Processing Technologies,  is a global resource for the packaging and processing industry, uniting the industry across the manufacturing supply chain. PMMI produces PACK EXPO,  one of the largest trade shows in the world and supports a broad stakeholder network through events, education, and member services. Beginning in 2021, Fíonta partnered with PMMI to drive a comprehensive digital transformation, including migrating outdated legacy tools into a Salesforce and Fonteva environment, building custom engagement logic, and launching a member-facing portal. After completing a major build in 2023, Fíonta transitioned PMMI to Accent managed services.
View project
Association

Rebuilding Backend Systems for Scale and Speed

The Academy of Managed Care Pharmacy (AMCP) represents a diverse membership of pharmacists, healthcare practitioners, and students who work toward improving patient outcomes and managing medication therapies for nearly 300 million Americans. To keep pace with growing digital demands and evolving user expectations, AMCP partnered with Fíonta to modernize its website infrastructure. The result is a faster, more scalable, and easier-to-manage platform that supports the organization’s mission and long-term digital strategy.
View project

What our clients are saying

National Board For Professional Teaching Standards
Experience Cloud allows NBPTS to better engage with and serve its members. Our staff gains insight into member needs and activity, and Fíonta’s training has empowered our team to manage and enhance online engagement in-house. National Board for Professional Teaching Standards
Mobile Beacon
Implementing Salesforce and Marketing Cloud Account Engagement (formerly Pardot) was a game-changer. Customers can now place initial orders and renew easily online, and automated reminders have increased our renewal rates while allowing staff to focus on higher-value tasks. Mobile Beacon
LeadingAge
Sophisticated marketing tools are only valuable when they’re leveraged in smart, strategic ways. Fíonta’s deep product knowledge and great client service were exactly what we needed to ensure a smooth transition from Marketo to MCAE (Pardot). Leading Age
Enterprise Community Partners
What a pleasure it was working with Fíonta on the design portions of the project. It felt like there was a nice, steady cadence to the rounds of revision and the communication. The willingness for your design team to hear us out and make adjustments on the fly really got us to a good place quickly. Enterprise Community Partners
American Short Line And Regional Railroad Association
Fíonta’s Managed Services (Accent) team has been a very helpful resource for our small association. Our ongoing arrangement with Accent has allowed us to establish a productive cadence to address small configuration changes with their support. While having continuous conversations to make sure we’re keeping an eye on long-term needs, the flexibility to engage with the broader Fíonta team when we need support to complete more resource-intensive projects. American Short Line and Regional Railroad Association
IPA 01
Our consultant asked the right questions to ensure we were always tackling and prioritizing a critical problem, and often gave us options and a heads-up regarding potential project overruns and unexpected areas when there wasn’t enough information to forecast issues more precisely. We LOVE working with them and plan on engaging them further. Innovations for Poverty Action