Contact us

Nimble AMS Managed Services

NimbleAMS Momentive Logo Color By MS

Nimble AMS is built natively on the Salesforce platform, providing associations with a powerful solution for seamlessly managing their members, planning events, and more.

Nimble AMS also receives regular updates that allow associations to leverage new capabilities and adapt to changing needs. Nimble AMS managed services by Fíonta offers ongoing support to help you navigate these updates, effectively maintain and leverage the solution, and promote growth.

Your Fíonta Accent Solutions Success Manager will provide the hands-on assistance needed to maintain and scale your AMS system alongside your growing organization. No matter your association’s complexities or unique circumstances, Fíonta Accent has the right team to support your organization.

Nimble AMS: A Comprehensive Solution for Associations

Nimble AMS is an association management system built on Salesforce. The system offers the following capabilities:

  • Membership management and engagement: Manage complex membership tiers and renewals, engage members with personalized strategies, and more in less time.
  • Event management and registration: Simplify processes like registration, tracking, and reporting, and do it all within the Salesforce platform.
  • Fundraising and donor management: Leverage built-in fundraising tools to manage campaigns, track donations, and communicate with donors.
  • Self-service member portal: Allow members to access exclusive resources, register for events, renew, update profiles, and more on their own, at any time.
  • Community engagement: Offer a digital space for members to network.

Because Nimble AMS is built on the Salesforce platform, all of your data will automatically be synced and up-to-date, eliminating data silos. Fíonta’s managed packages offer regular data health checks, and our team can also assist with more complex data analysis, migrations, and more.

Fíonta’s Nimble AMS Managed Services

As a Salesforce-native AMS, Nimble offers a comprehensive system loaded with the necessary tools for associations and allows Fíonta to customize the platform for your specific needs. We pair Nimble’s capabilities with our technical expertise and deep understanding of associations to help organizations realize the full potential of their technology.

Fíonta’s Nimble AMS managed services support associations from implementation to post-launch, and our team takes a collaborative approach to tailor the system to unique requirements. 

Standard Accent Offerings

The following offerings are included in all Fíonta Accent packages:

  • A dedicated team of Nimble AMS experts with a named point of contact to be your strategic advisor and technical guide.
  • A set service level each month, including:
    • Proactive solution advisement and alignment with your business goals
    • Personalized solution creation and feature development of new capabilities or enhancements to existing capabilities
    • Data analytics and marketing guidance, advice, and technical work
    • Release and environment management
    • Strategic support, including technical and functional direction and advice
    • Root cause analysis and workaround assistance
    • System documentation
    • Continuing education and training
    • Data health check and analysis
  • Timely access to the resources needed to complete your projects, whether that is consultative solution advice, functional assistance, or technical development.

Accent Essentials

Essentials provides basic support for a Salesforce-based AMS that uses out-of-the-box features with few customizations. Accent Essentials is the right choice if your organization needs a trusted partner to run things by who can support minimal changes or bug fixes each month. 

Start with 10 hours a month and increase your time as needed in increments of 10 to 30 hours per month.

Accent Expansion

Accent Expansion is our most popular option and provides proper support for most mid-sized organizations.

Gain access to a dedicated senior consultant with experience managing larger Nimble AMS environments with more complex membership needs and developers, integration support, business analysts, marketing specialists, and Marketing Cloud Account Engagement (formerly Pardot) and Marketing Cloud support. 

Accent Enterprise

Accent Enterprise is ideal for large organizations that need significant support and have extensive custom development built into Nimble AMS. 

As with our other offerings, you will have a dedicated Solutions Success Manager. You will also have a developer and a dedicated functional consultant who delivers consistent support from multiple types of resources. A technical architect will implement significant changes if needed. 

Start with a minimum of 40 hours per month and increase your investment in increments of 20 hours to ensure your team has the support it needs.