Conga

Our partnership with Conga

Driving predictable revenue is a complex journey complicated by ever-changing business requirements and the diverse needs of multiple teams across your organization. Our partnership with Conga, a pioneering force in contract management, document generation, and custom quotations, provides our clients with seamless, streamlined solutions throughout the revenue management lifecycle.

About Conga

Conga crushes complexity in an increasingly complex world. With their Revenue Lifecycle Management solution, they transform each company’s unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a unified data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team. Their approach is grounded in the Conga Way, a framework of entrepreneurial spirit and achieving together to champion its 11,000+ customers. They’re committed to their customers and to removing complexity in an increasingly complex world. Conga’s solutions quickly adapt to changing business models so you can normalize your revenue management processes.

Accent’s ongoing support for Salesforce clients

Our dedicated team of Salesforce Solutions Success Managers specializes in strategic ongoing support and tailors your journey to meet your needs as we maximize your investment in Salesforce together. As a certified Salesforce services partner, Fíonta has privileged access to support escalation and ongoing professional development, ensuring our service quality remains unparalleled.

Ongoing managed services

Through Accent – Fíonta’s managed services practice – we ensure that Salesforce clients receive ongoing, dedicated, and strategic support. Here’s how Accent amplifies the value proposition:

1. Continuous engagement: We are invested in your long-term success and plan for support after every technology implementation. 
2. Right-sized support packages: Understanding that each association has unique needs, Accent offers complexity-based support packages. 
3. Training & skill development: Accent provides training sessions and resources to upskill your team to ensure associations make the most of the investment in Salesforce.
4. Dedicated support desk: A dedicated Solution Success Manager (SSM) ensures that our expert team promptly addresses any queries, issues, or challenges clients face and sticks with you as long as you’re with us.