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Optimizing Your Member Portal: Extending Functionality with Web Tools
A well-designed member portal is the foundation of a seamless association or nonprofit experience. But many organizations struggle with usability issues, disconnected logins, and clunky navigation in their portals. In this post, we’ll explore how to enhance your portal using Salesforce, Fonteva, and CMS integration to create an intuitive, branded, and accessible experience for your […]
Beyond Break-Fix: The Strategic Advantage of Managed Services, Part 2
In part one of this blog, we explored the mindset shift from break-fix IT support to a more strategic, long-term partnership through managed services. We looked at the benefits of working with a partner who understands your organization, brings deep sector expertise, and tailors solutions to how your team actually works. In Part 2, we’ll […]
Beyond Break-Fix: The Strategic Advantage of Managed Services, Part 1
When technology stops working, everything else slows down too. Traditional break-fix IT support jumps in only after something has gone wrong. This approach is reactive, transactional, often expensive, and rarely consistent. But what if your IT support could do more than just fix problems? A strategic managed services partner (MSP) proactively monitors your systems and […]
Supporting Immigrants Rising Through a Pivotal Transition
Helping a mission-driven organization prepare for independence with a sustainable grants management solution
Immigrants Rising empowers undocumented young people in the United States to achieve educational and career goals through personal, institutional, and policy transformation. In 2024, the organization began transitioning from being a fiscally-sponsored project of Community Initiatives to becoming an independent 501(c)(3) nonprofit.
This transition required Immigrants Rising to build internal systems and processes that its fiscal sponsor had previously managed. One critical area of focus was inbound grant tracking, which had been handled entirely in Excel spreadsheets and now needed to be centralized, reportable, and scalable.
Customizing Fonteva Portals for Improved Member Experience
A Fonteva portal is only as powerful as the experience it delivers. That’s where our UX/UI and web development team makes all the difference. In this short demo, see how we’ve transformed a standard Fonteva portal using Experience Cloud into a branded, intuitive space where members can manage profiles, register for events, donate, and access […]