We are a mission-driven Salesforce partner committed to serving nonprofits, foundations, and associations.
What we do
We enable digital transformation for nonprofits and associations through strategic Salesforce implementations, UX/UI, and web development. With our ongoing managed services offerings, we ensure their continued growth and success.
Recent projects
Association
Transforming ISSA’s digital experience
Seamless Member Portal Integration
The International Sanitary Supply Association (ISSA) is the leading trade association for the cleaning industry worldwide. With over 10,500 members spanning more than 80 countries, ISSA provides essential industry knowledge, standards, and advocacy that helps its members build successful cleaning businesses.
To enhance their digital presence and member experience, ISSA sought to implement a robust Fonteva member portal that would seamlessly integrate with their existing website while providing enhanced functionality and a cohesive user experience for their global membership base.
Nonprofit
Streamlining operations to better serve families
Ronald McDonald House of the Triangle (RMHC Triangle) is a new chapter that combines Durham and Chapel Hill, North Carolina. RMHC Triangle is building a foundation for sustained growth in the future. In 2023, both chapters merged, doubling to become the 8th largest Ronald McDonald House organization in the United States. They offer a comforting home away from home and a community of support for seriously ill children and their families, built with love.
The recent merger between chapters emphasized the need to streamline and unify procedures and the tools used to serve the community, which prompted migrating from Exceed Premier and Raiser’s Edge to Salesforce Nonprofit Success Pack (NPSP). The new organization would need a rock-solid foundation to support future program growth.
Nonprofit
Creating a safe place for members to heal and support one another
Alliance for Safety and Justice is building a future in which all communities are “Just Safe.” It is a multi-state advocacy organization that combines smart policy reform with organizing and representing survivors, people with old records, and the organizations that serve them.
ASJ contracted with Fíonta to build an Experience Cloud portal catering to two of its core programs: Crime Survivors for Safety (CSSJ) and TimeDone. These initiatives offer assistance and community to both crime survivors and people with old records. The primary objective was to establish a secure, authenticated online platform, enabling program members to interact, support one another, and engage with program services to influence local, state, and national policies.
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What the heck does Fíonta mean?
Like fine wine (or fíon in Gaelic), Fíonta represents remarkable individual components coming together in balance to create an experience greater than the sum of its parts.
What our clients are saying
Fíonta was able to design sophisticated solutions so my team could maintain and update them going forward. As a smaller nonprofit, it’s essential that the solution not only meets our needs now but is built to grow with us.
Fíonta gets it! Our organization had been frustratingly overwhelmed with Salesforce and displeased with our initial partner and implementation. With Fíonta, we were able to realign our Salesforce implementation with our real work business needs as a multi-layered nonprofit. Fíonta has been in the trenches and understands the needs of foundations and nonprofits.
Our consultant asked the right questions to ensure we were always tackling and prioritizing a critical problem, and often gave us options and a heads-up regarding potential project overruns and unexpected areas when there wasn’t enough information to forecast issues more precisely. We LOVE working with them and plan on engaging them further.
Implementing Salesforce and Marketing Cloud Account Engagement (formerly Pardot) was a game-changer. Customers can now place initial orders and renew easily online, and automated reminders have increased our renewal rates while allowing staff to focus on higher-value tasks.
We had unique and complex challenges that they were able to provide solutions for, which greatly improved our efficiencies. They kept us well-informed on deliverables, budgets, and time frames, so we were never surprised.
I definitely want to work with Fíonta again. The value they provided exceeded my expectations. Great design, scalable solutions, timely turnaround, and appropriate risk management are just a few reasons why I prefer Fíonta over other partners. They finished on time and within budget, too!