Expanding association engagement through technology

Associations must prove the value of membership to an audience made up of multiple generations and market segments, each with different goals and expectations. Fíonta sets up automated workflows that allow you to deliver personalized content throughout the membership journey along with dashboards that give your team a complete view of member engagement.

Siloed systems result in manual processes, workarounds, and reconciliation issues for accounting, finance, membership, and revenue-generating teams. Fíonta helps associations confidently manage dues, non-dues revenue, payments, and financial reporting with cross-departmental data integration.

Associations often struggle with complex credentialing forms and processes complicated by data housed in disparate systems. Fíonta consultants provide relief with custom online portals and automation, simplifying processes and supporting program evolution.

Because busy members don’t want to spend time on laborious administrative tasks, chapters find it difficult to fill volunteer leadership positions. Fíonta designs online portals that make it easy for volunteers to manage chapter membership, communication, finances, and events.

Employer budget cuts, travel disruptions, rising venue costs, and last-minute registrations have made event planning more challenging and unpredictable. Fíonta consultants deliver integrated event management tools that facilitate tailored marketing campaigns and real-time reporting for programs of all sizes and formats.

Associations depend on sponsors and exhibitors for non-dues revenue, yet these industry partners have increasing options for their marketing budgets. Fíonta designs engagement workflows, dashboards, and reporting tools that allow your association to take a holistic approach to nurturing leads and strengthening revenue partnerships throughout the year.

Members are busy as well as savvy and are likely to ignore or entirely miss email communications that don’t feel personalized. Associations miss opportunities for meaningful engagement simply because they don’t have the means to accurately segment or personalize emails or landing pages. Fíonta consultants possess expertise with data migration and segmentation, as well as the UX/UI skills needed to design and develop compelling email and landing page designs.

When data is scattered across different systems, understanding the interests and behavior of prospects, members, and customers is a complicated task. Fíonta consultants set up reporting and analytics tools that give your staff the information they need to do their jobs, whether that’s improving member engagement, planning events and marketing campaigns, or making resource allocation decisions.