Case studies

From Salesforce customizations to award-winning web designs to fully integrated Salesforce and web projects, Fíonta delivers.

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Migrating multiple systems to unify supporter data

The Norman Rockwell Museum (NRM), located in Stockbridge, MA, is dedicated to the art of Norman Rockwell and boasts the world’s most extensive collection of original Rockwell art. NRM was challenged by multiple outdated systems that needed streamlining. The project’s foundation involved integrating Salesforce Nonprofit Success Pack (NPSP) with ACME ticketing system to create a unified view of customers, members, and donors. Fíonta’s ongoing work with NRM involves implementing and customizing Experience Cloud, allowing museum members and donors to manage their gifts and memberships conveniently. In the next phase of our collaboration, Fíonta will help NRM develop solutions for managing events, e-commerce, point of sale, and financial operations.
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Connecting caseworkers with data

Prison Fellowship International (PFI) has a global footprint and has been restoring prisoners, assisting their families, and reintegrating them into the community for over four decades. PFI has faced several challenges, including the absence of a centralized system for program management, reliance on spreadsheets and local files to track cases, limited internet access for caseworkers in remote locations, and slow communication between the field and the international office. To address these issues, PFI sought a solution connecting caseworkers with key stakeholders and enabling efficient data management.
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