Partnering with mission-driven organizations
We understand the unique needs and challenges facing nonprofits, associations, and foundations.
Our proficiency in Salesforce, UX/UI design, and web development enables us to offer diverse services to streamline operations, engage supporters or members, and drive impact.
Recognizing the individuality of each organization, our collaborative approach involves crafting personalized solutions tailored to specific requirements—donor, volunteer, or member management, support for advocacy initiatives and events, or delivering ongoing education and continuing credits. We are dedicated to providing customized solutions that empower organizations to achieve their objectives and better serve their communities or members.
Challenges and pain points
In addition to technology experts, our team includes former nonprofit and association staff, giving us firsthand knowledge of these sectors’ unique pain points and challenges.
Accelerators for nonprofits and associations
Recent projects
Association
Transforming ISSA’s digital experience
Seamless Member Portal Integration
The International Sanitary Supply Association (ISSA) is the leading trade association for the cleaning industry worldwide. With over 10,500 members spanning more than 80 countries, ISSA provides essential industry knowledge, standards, and advocacy that helps its members build successful cleaning businesses.
To enhance their digital presence and member experience, ISSA sought to implement a robust Fonteva member portal that would seamlessly integrate with their existing website while providing enhanced functionality and a cohesive user experience for their global membership base.
Nonprofit
Streamlining operations to better serve families
Ronald McDonald House of the Triangle (RMHC Triangle) is a new chapter that combines Durham and Chapel Hill, North Carolina. RMHC Triangle is building a foundation for sustained growth in the future. In 2023, both chapters merged, doubling to become the 8th largest Ronald McDonald House organization in the United States. They offer a comforting home away from home and a community of support for seriously ill children and their families, built with love.
The recent merger between chapters emphasized the need to streamline and unify procedures and the tools used to serve the community, which prompted migrating from Exceed Premier and Raiser’s Edge to Salesforce Nonprofit Success Pack (NPSP). The new organization would need a rock-solid foundation to support future program growth.
Nonprofit
Creating a safe place for members to heal and support one another
Alliance for Safety and Justice is building a future in which all communities are “Just Safe.” It is a multi-state advocacy organization that combines smart policy reform with organizing and representing survivors, people with old records, and the organizations that serve them.
ASJ contracted with Fíonta to build an Experience Cloud portal catering to two of its core programs: Crime Survivors for Safety (CSSJ) and TimeDone. These initiatives offer assistance and community to both crime survivors and people with old records. The primary objective was to establish a secure, authenticated online platform, enabling program members to interact, support one another, and engage with program services to influence local, state, and national policies.
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What our clients are saying
The whole Fíonta team offered a high level of expertise and professionalism. They did a great job at communicating and managing expectations and identifying risks. They kept us on a timeline despite being on a very aggressive schedule.
I appreciated that the team was also willing to meet us where we were at— if we wanted to understand more about the backend, they were willing to explain and did so in a way that was accessible for different skill levels.
We hired Fíonta to overhaul our Salesforce after a botched transition from Raiser's Edge. Right from the get-go, the Fíonta team has taken time to understand our needs and respond accordingly. They are very quick to get back to us, and always let us guide the conversation and set priorities while still using their expertise to keep us on track.
Experience Cloud allows NBPTS to better engage with and serve its members. Our staff gains insight into member needs and activity, and Fíonta’s training has empowered our team to manage and enhance online engagement in-house.
They followed our lead when it came to dependencies, complexities, and details and utilized their expertise and knowledge of Salesforce to help us make connections and recommendations.
A lot of implementation partners don't act as true "partners" but Fíonta absolutely did! We felt like true partners throughout the project and as a result, our transition to Pardot was smooth and our team felt ready to jump right into the product without any hitches from the implementation. A breath of fresh air for our organization!