Digital Services

Fíonta provides award-winning web application design, development, and integration services.

We partner with industry leaders such as Pantheon and are passionate about open source platforms, particularly WordPress and Drupal.

About Digital Services

We believe every digital experience must be created with users at the core. Fíonta’s digital services practice connects our established expertise in web-based technologies with user-focused strategy and design services. Whether your organization needs a complete website overhaul, a design refresh, or a new feature on your site, our approach grounds each project in real-world outcomes.

User experience (UX)

Fíonta has a dedicated User Experience design practice with deep expertise in user research, information architecture, content strategy, and human-centered design. We specialize in creating intuitive and user-friendly interfaces that enhance the overall user experience and align with target audience needs.

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User interface (UI) design

The look and feel of a system are inextricably linked to how people interact with it and, ultimately, to successful adoption. It must be intuitive and appealing to the eye and meet the highest development standards for accessibility and SEO. Based on best-in-class user experience principles, we design and develop user interfaces to be beautiful, dynamic, and expertly programmed.

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Salesforce and CMS integration

As a Salesforce partner focused exclusively on nonprofits and associations, our sophisticated Digital Services team understands how you want to connect your website with Salesforce and has expertise in integrating the two systems. We have the technical understanding and skill to make sure your audiences have an easy and seamless experience across your digital experiences by starting with the audience perspective first and thinking through how they can most easily update their information, donate, or access their past participation with you.

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Open source CMS (WordPress and Drupal)

Partner with a team that values best-in-class development practices and consistently considers your long-term success. Working with open source technologies, WordPress and Drupal, Fíonta’s clean code philosophy will ensure your site stays easy to use and maintain.

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Search engine optimization (SEO) and analytics

Our integrated digital strategy offering combines expert SEO services with comprehensive web analytics consulting to drive your organization’s online success. Our SEO experts collaborate with your team to optimize page tagging, site setup, and content creation, strategically utilizing high-value search terms. Simultaneously, our web analytics consulting aligns your strategic goals with site performance indicators.

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Recent projects

PMMI Case Study
Association

Unifying Platforms and People

PMMI, The Association for Packaging and Processing Technologies,  is a global resource for the packaging and processing industry, uniting the industry across the manufacturing supply chain. PMMI produces PACK EXPO,  one of the largest trade shows in the world and supports a broad stakeholder network through events, education, and member services. Beginning in 2021, Fíonta partnered with PMMI to drive a comprehensive digital transformation, including migrating outdated legacy tools into a Salesforce and Fonteva environment, building custom engagement logic, and launching a member-facing portal. After completing a major build in 2023, Fíonta transitioned PMMI to Accent managed services.
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Family League of Baltimore
Nonprofit

Modernizing Grant Management and Impact Reporting

Family League of Baltimore is a nonprofit intermediary organization that supports the well-being of children and families in Baltimore through strategic investments in education, youth development, and family support services. By partnering with local organizations, Family League helps deliver impactful programs that create lasting change in underserved communities. When Family League sought to modernize its grant management and reporting systems, it turned to Fíonta for support. A previous discovery phase with a Salesforce partner had produced a multi-tabbed spreadsheet of general recommendations. While helpful as a starting point, the document lacked the specificity and alignment needed to move forward. Fíonta stepped in to clarify priorities, align technology with operations, and implement a solution designed to evolve with the organization.
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Vasculitis Foundation
Nonprofit

Stabilizing Salesforce for Vasculitis Foundation

The Vasculitis Foundation works with and for patients with vasculitis and their care partners, families, physicians, and researchers. Its mission is to promote early diagnosis, better treatments, and an improved quality of life for vasculitis patients. Salesforce plays a key role in advancing that mission, helping the Foundation create a complete view of constituents, including donors, patients, and event participants.
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What our clients are saying

BAYCAT Logo
I appreciated that the team was also willing to meet us where we were at— if we wanted to understand more about the backend, they were willing to explain and did so in a way that was accessible for different skill levels. BAYCAT
IPA 01
Our consultant asked the right questions to ensure we were always tackling and prioritizing a critical problem, and often gave us options and a heads-up regarding potential project overruns and unexpected areas when there wasn’t enough information to forecast issues more precisely. We LOVE working with them and plan on engaging them further. Innovations for Poverty Action
Morningside Center for Teaching Social Responsibility
The redesign and rebuild of Morningside’s website makes it easy for teachers and other users to find our Teachable Moments, facilitating Social and Emotional Learning (SEL) and the use of Restorative Practices (RP) with students. Morningside Center For Teaching Social Responsibility
Mobile Beacon
Implementing Salesforce and Marketing Cloud Account Engagement (formerly Pardot) was a game-changer. Customers can now place initial orders and renew easily online, and automated reminders have increased our renewal rates while allowing staff to focus on higher-value tasks. Mobile Beacon
Genesys Works Logo
Fionta has been fantastic to work with. We had difficult individuals on our end who complicated the project, but every step of the way Fionta was accommodating and helpful to make sure we were all happy with the finished product. Genesys Works
ISEF Logo
Working with Fíonta was a true pleasure. Our partners were communicative and kind and patient. It was an enjoyable process. International Sustainable Energy Foundation