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Modernizing the member connection
LeadingAge enhanced its overall member engagement and streamlined marketing efforts during COVID-19 with Marketing Cloud Account Engagement.
LeadingAge sought to enhance member communications during the COVID-19 crisis while simplifying and modernizing its marketing automation solution. They aimed to integrate this solution with Salesforce CRM and gain access to comprehensive reports for measuring marketing ROI.
Fundraising to end modern slavery
Free the Slaves was born in the early days of the new millennium, dedicated to alerting the world about slavery’s global comeback and to catalyze a resurgence of the abolition movement.
Fíonta collaborated with Free the Slaves to implement Salesforce, transforming their fundraising efforts and gaining valuable insights into donor activity. Integrating MailChimp with NPSP allowed for targeted communications and reduced costs, empowering the organization to allocate resources more effectively toward ending modern slavery.
Improving access to educational resources for New York city teachers and children
Morningside Center for Teaching Social Responsibility is a vibrant, progressive organization that works to build students’ social and emotional skills, strengthen the classroom and school community, and make schools in New York City (and beyond) more caring and equitable through restorative practices and brave conversations on race.
Fíonta partnered with Morningside Center for Teaching Social Responsibility to re-envision their website, leveraging Drupal 8 to create a user-friendly, accessible platform with improved information architecture and visual appeal.
Offering human-centered research and design methods
Bellwether Education Partners (BEP) is a national nonprofit transforming education to ensure systematically marginalized young people achieve outcomes that lead to fulfilling lives and flourishing communities.
Fíonta partnered with BEP to design a Drupal 8 website toolkit, offering human-centered research and design methods for education policy professionals. This rich resource now supports practitioners across public education organizations, policymakers, and providers.
Streamlining connectivity for schools and nonprofits
Mobile Beacon is dedicated to providing affordable, mobile, high-speed internet access to schools, libraries, and nonprofits so they can better carry out their missions.
Fíonta collaborated with Mobile Beacon to enhance the user and admin experience by implementing Salesforce Sales Cloud and developing automated workflows and online forms. The improved purchase and renewal processes have increased renewal rates and reduced strain on customer service, enabling Mobile Beacon to provide critical communications services more efficiently across the US.
Transforming online communities
The National Board for Professional Teaching Standards (NBPTS) partners with a community of educators, administrators, state and district leaders, education associations, and many other organizations across the country to advance our work.
Fíonta collaborated with the NBPTS to extend their Salesforce Nonprofit Success Pack (NPSP) with a highly customized and branded online community on Experience Cloud. This transformation led to improved user experiences, real-time insights into member engagement, and the ability to create additional virtual spaces easily.
Streamlining stakeholder management
Mental Health America (MHA) was created in 1909 to address the needs of those living with mental illness and promote mental health as a critical part of overall wellness.
Since then, MHA has become the nation’s leading community-based nonprofit promoting mental health. MHA’s programs fall into three main areas – policy and advocacy; education and outreach; and information and referral services – each of which program areas encompass a variety of initiatives offering tools and resources for supporting mental wellness.
MHA was using highly customized versions of the Luminate Customer Relationship Management (LCRM) and Luminate Online (LO) systems which had aged poorly, no longer served MHA’s complex needs cost-effectively, and would become obsolete.
To provide a better experience for MHA staff and improve overall stakeholder management, Fíonta partnered with Mental Health America in migrating from an End-of-Life legacy CRM system to Salesforce Nonprofit Success Pack (NPSP).
Tracking and allocating funds for HBCU students
The Thurgood Marshall College Fund (TMCF) is the nation’s largest organization exclusively representing the Black College Community.
Founded in 1987 and named for the US Supreme Court’s first African-American justice, Thurgood Marshall, TMCF provides students with the opportunities and tools necessary to succeed in their journeys to college and into their careers. TMCF seeks to change the world…one leader at a time.
TMCF, as the nation’s largest organization dedicated to the Black College Community, has been empowering students since its establishment in 1987. TMCF partnered with Fíonta to maximize the potential of Salesforce, leveraging centralized data to achieve fundraising targets and facilitate sophisticated development efforts.
Streamlining fundraising for critical human services
Bread for the City (BFC) has worked for over 40 years to provide essential goods and services – from food, clothing, and diapers to legal advocacy and medical care – to low-income residents of Washington, DC.
The organization’s two centers serve approximately 31,000 DC residents annually in an atmosphere of dignity and respect. After wrestling with an inadequate legacy solution, BFC needed to move to a system that was easier for staff to use, integrated better with its accounting tool and offered more robust marketing automation capabilities to fuel donor engagement.
Salesforce was already in use elsewhere in the organization, so BFC also decided to harness its powerful functionality for fundraising.
Connecting caseworkers with data
Prison Fellowship International (PFI) has a global footprint and has been restoring prisoners, assisting their families, and reintegrating them into the community for over four decades.
PFI has faced several challenges, including the absence of a centralized system for program management, reliance on spreadsheets and local files to track cases, limited internet access for caseworkers in remote locations, and slow communication between the field and the international office. To address these issues, PFI sought a solution connecting caseworkers with key stakeholders and enabling efficient data management.