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CEO Mark Patterson sat down recently with Dr. Jon Aleckson (CEO) and Matt Harpold (Client Engagement Manager) at Web Courseworks to talk about CRM and AMS solutions for the association market. Episode Description Non-profits and national associations are moving to the Salesforce ecosystem in large numbers to satisfy customer relationship management and other operational database […]

You’ve been with us for close to a year and a half now! What attracted you to Fíonta? I was the Salesforce admin at the National Alliance on Mental Illness (NAMI), and Fíonta was our Salesforce implementation partner. I worked closely with other Fíonta consultants and remember thinking, “Woah, I want to do what they […]

Are your association’s digital products, services, and experiences accessible to everyone? Many associations see digital accessibility as a nice-to-have but not a priority for the moment. What about inclusion? Is that a priority?  Here’s something you may not have considered: accessibility is inclusion. But unfortunately, accessibility is the missing component of most diversity, equity, and […]

Drupal is an incredibly versatile Content Management System (CMS) that goes above and beyond building the basic website – and sometimes beyond websites entirely! Drupal sites are made out of basic components like nodes, blocks and views, but those building blocks are extremely extensible and customizable, and benefit from Drupal’s high technical standard and open-source […]

Does your organization use Salesforce Marketing Cloud for marketing automation and Google Data Studio for reporting and analysis? Have you tried to get data from the former into the latter, only to find that there is no existing connector that easily joins Marketing Cloud and Data Studio? One of our clients recently came to us […]

Jeff was the president of Fíonta from 2001, when he co-founded the company (as Confluence) with Lisa Rau, until his retirement in late 2024. He has over twenty years of experience in the information technology industry and is especially skilled at the organizational issues associated with program creation and growth. Jeff’s direct service work includes […]

Back in the old days, new member onboarding meant two things: Interesting? No. It felt more like the first day of driver’s ed. Nowadays, new member onboarding programs leave behind the paper and PowerPoint presentations. The real purpose of new member onboarding An effective new member onboarding program goes beyond a show-and-tell from your association. […]

In advance of FUNcon ’20, we asked Tanya Renne to reflect on our many Fonteva implementation projects and to synthesize common elements present during successful engagement. Contact us to learn more about how Fíonta manages Fonteva implementations. Transcript Hi, everybody. My name is Tanya Renne and I am a consultant at Fíonta, and I do […]

Harness member data, generate useful and actionable reports, and inform communications. As part of FUNcon ’20. Fonteva partner Fíonta shared two case studies (United Soccer Coaches and the Air Force Association) and discussed best practices for data structure and utilization. Transcript Karin Tracy Hi, welcome to FUNcon. Today, we’re presenting from soccer coaches to members […]

Greetings Fellow Trailblazers,  I am drafting this email to you on paper because the power has gone out. If you are like me and millions of other Americans today, you’re facing a nasty cold front and some serious ice. One of the silver linings of the pandemic, if there is such a thing, is that I have […]