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Featured Fíontan: Meet Ken Crowder
You’ve been with Fíonta for 3.5 years (start twins with Elliott Mina of previous Featured Fíontan Fame (trademark pending ;)). What first attracted you to Fíonta? To be honest, I was not looking for a change. I had set up a Job Alert on Indeed.com a few years prior with a fairly strict filter. I […]
On-demand webinar: Automate it! Leverage Marketing Cloud Account Engagement (formerly Pardot) to improve communications and stakeholder engagement
Join Fíonta for a tour through Marketing Cloud Account Engagement’s automation tools and learn how your organization can utilize automation to personalize communications, segment your audience in myriad ways, and free up staff time. We’ll also cover how a little spring cleaning goes a long way and tips for using Marketing Cloud Account Engagement for […]
Fonteva: Receipts and receipt lines
Last month, we focused on sales orders and sales order lines. After we finished that, I realized I really needed to throw in a bonus blog post about Receipts and Receipt lines. Receipts and receipt lines are critical records in Fonteva as they closely relate to payment and refund tracking. When a payment is made, […]
Xperience 24 (Las Vegas, NV)
We’re a sponsor!
Join Community Brands experts and industry peers in person at Xperience 2024. Explore exciting product features and the latest technological innovations designed for associations and events. Fill your agenda with three days of powerful stories and interactive training built to enhance your organization’s efficiency and amplify your mission.
Katie Jones
Katie has been working for or with nonprofits and associations for 29 years. Somehow, a short stint in membership turned into years of helping organizations get the most out of their CRM systems. A true Salesforce devotee, you can often hear her wax poetic about the “beauty” of a good flow or roll up summary. […]
Strategies for using AI for associations responsibly
Artificial intelligence (AI) is now being used across many industries in various ways, from drafting emails to writing code. Breakthroughs in the science behind AI have enabled a remarkable surge of new capabilities and use cases for associations and nonprofits, as well as in the for-profit space. Fíonta co-founder Dr. Lisa Rau partnered with US […]
Delivering an exceptional member experience
United Soccer Coaches, the largest worldwide organization for soccer coaches. They are a trusted and unifying voice, advocate, and partner for coaches of all levels of the game.
United Soccer Coaches partnered with Fíonta to successfully implement Salesforce, Fonteva, and Marketing Cloud Account Engagement (formerly Pardot) to enhance their email marketing communications and deliver personalized messages to their diverse membership base.
Expressing gratitude
The act of gratitude – of acknowledgement and appreciation of the mundane to the extraordinary – has been valued by early philosophers like Cicero and Seneca the Younger to present-day neuroscientists and millions in between. Dr. Robert Emmons has studied the effects of gratitude on physical health, on psychological well-being, and on our relationships with others for […]
How this nonprofit increased donations after switching to Salesforce
This blog was originally published by Salesforce.org on March 23, 2022 PFLAG is the first and largest national chapter-based organization for lesbian, gay, bisexual, transgender, and queer (LGBTQ+) people, their parents and families, and allies. PFLAG works to empower individuals to be proud of their identity. We uphold our vision by providing peer-to-peer support, educating people on the […]
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