Britzel spent nine years in the Army National Guard as a Combat Medic, obtaining the rank of Sergeant, and was awarded the Army Commendation and Army Achievement Medals for outstanding leadership and exemplary service.
After graduating from George Mason University with a B.A. in Public Administration concentrating in non-profit management she took an administrative role with the National Alliance on Mental Illness (NAMI). While at NAMI, Britzel got involved with Vetforce and leveraged the resources in the community to earn her Salesforce Administrator certification, and she played a critical part in NAMI’s Salesforce implementation. Since that time she has also received Community Cloud, AppBuilder, and Nonprofit Cloud certifications.
Britzel is a collector of houseplants and Frida Kahlo memorabilia. In her free time, she enjoys spending time with her husband and young daughter, reading, and cooking.