Partnering with mission-driven organizations
We understand the unique needs and challenges facing nonprofits, associations, and foundations.
Our proficiency in Salesforce, UX/UI design, and web development enables us to offer diverse services to streamline operations, engage supporters or members, and drive impact.
Recognizing the individuality of each organization, our collaborative approach involves crafting personalized solutions tailored to specific requirements—donor, volunteer, or member management, support for advocacy initiatives and events, or delivering ongoing education and continuing credits. We are dedicated to providing customized solutions that empower organizations to achieve their objectives and better serve their communities or members.
Challenges and pain points
In addition to technology experts, our team includes former nonprofit and association staff, giving us firsthand knowledge of these sectors’ unique pain points and challenges.
Accelerators for nonprofits and associations
Recent projects
Nonprofit
Streamlining operations to better serve families
Ronald McDonald House of the Triangle (RMHC Triangle) is a new chapter that combines Durham and Chapel Hill, North Carolina. RMHC Triangle is building a foundation for sustained growth in the future. In 2023, both chapters merged, doubling to become the 8th largest Ronald McDonald House organization in the United States. They offer a comforting home away from home and a community of support for seriously ill children and their families, built with love.
The recent merger between chapters emphasized the need to streamline and unify procedures and the tools used to serve the community, which prompted migrating from Exceed Premier and Raiser’s Edge to Salesforce Nonprofit Success Pack (NPSP). The new organization would need a rock-solid foundation to support future program growth.
Nonprofit
Creating a safe place for members to heal and support one another
Alliance for Safety and Justice is building a future in which all communities are “Just Safe.” It is a multi-state advocacy organization that combines smart policy reform with organizing and representing survivors, people with old records, and the organizations that serve them.
ASJ contracted with Fíonta to build an Experience Cloud portal catering to two of its core programs: Crime Survivors for Safety (CSSJ) and TimeDone. These initiatives offer assistance and community to both crime survivors and people with old records. The primary objective was to establish a secure, authenticated online platform, enabling program members to interact, support one another, and engage with program services to influence local, state, and national policies.
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Association
Securing member data and access online
The American Conference of Governmental Industrial Hygienists (ACGIH) is respected for its dedication to industrial hygiene and occupational and environmental health and safety communities.
This membership-based organization founded in the New Deal era has stayed relevant to its growing membership by providing robust benefits, many of which are now accessible through its digital properties. These include a WordPress website fully integrated with Fonteva, an Association Management Solution (AMS) built on Salesforce. Under our guidance, the website was migrated to a new hosting solution, Pantheon, without disrupting member services or access.
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What our clients are saying
Our consultant asked the right questions to ensure we were always tackling and prioritizing a critical problem, and often gave us options and a heads-up regarding potential project overruns and unexpected areas when there wasn’t enough information to forecast issues more precisely. We LOVE working with them and plan on engaging them further.
Our experience with Fíonta was truly the best. They took me from knowing zero about Salesforce to completely navigate on my own for my entire agency. They are timely, engaged, enthusiastic, and they are willing to help whenever you need them.
I highly recommend working with Fíonta!
The tools Fíonta has at its disposal make the conversion process a breeze. I have been through this process a few times in my career, and this is, without a doubt, the easiest and most efficient conversion I have ever experienced. I highly recommend that all member-based nonprofits give Fíonta serious consideration for their needs.
The whole Fíonta team offered a high level of expertise and professionalism. They did a great job at communicating and managing expectations and identifying risks. They kept us on a timeline despite being on a very aggressive schedule.
Implementing Salesforce and Marketing Cloud Account Engagement (formerly Pardot) was a game-changer. Customers can now place initial orders and renew easily online, and automated reminders have increased our renewal rates while allowing staff to focus on higher-value tasks.