Digital Services

About Digital Services

We believe every digital experience must be created with users at the core. Fíonta’s digital services practice connects our established expertise in web-based technologies with user-focused strategy and design services. Whether your organization needs a complete website overhaul, a design refresh, or a new feature on your site, our approach grounds each project in real-world outcomes.

User experience (UX)

Fíonta has a dedicated User Experience design practice with deep expertise in user research, information architecture, content strategy, and human-centered design. We specialize in creating intuitive and user-friendly interfaces that enhance the overall user experience and align with target audience needs.

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User interface (UI) design

The look and feel of a system are inextricably linked to how people interact with it and, ultimately, to successful adoption. It must be intuitive and appealing to the eye and meet the highest development standards for accessibility and SEO. Based on best-in-class user experience principles, we design and develop user interfaces to be beautiful, dynamic, and expertly programmed.

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Open source CMS (WordPress and Drupal)

Partner with a team that values best-in-class development practices and consistently considers your long-term success. Working with open source technologies, WordPress and Drupal, Fíonta’s clean code philosophy will ensure your site stays easy to use and maintain.

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Search engine optimization (SEO) and analytics

Our integrated digital strategy offering combines expert SEO services with comprehensive web analytics consulting to drive your organization’s online success. Our SEO experts collaborate with your team to optimize page tagging, site setup, and content creation, strategically utilizing high-value search terms. Simultaneously, our web analytics consulting aligns your strategic goals with site performance indicators.

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Salesforce and CMS integration

As a Salesforce partner focused exclusively on nonprofits and associations, our sophisticated Digital Services team understands how you want to connect your website with Salesforce and has expertise in integrating the two systems. We have the technical understanding and skill to make sure your audiences have an easy and seamless experience across your digital experiences by starting with the audience perspective first and thinking through how they can most easily update their information, donate, or access their past participation with you.

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What our clients are saying

Fíonta’s Managed Services (Accent) team has been a very helpful resource for our small association. Our ongoing arrangement with Accent has allowed us to establish a productive cadence to address small configuration changes with their support. While having continuous conversations to make sure we’re keeping an eye on long-term needs, the flexibility to engage with the broader Fíonta team when we need support to complete more resource-intensive projects.

Fred Oelsner VP, Data, Technology and Security American Short Line and Regional Railroad Association

Not having an in-house Salesforce Administrator can have its challenges, but Fíonta provides the guidance and support we need to meet our goals effectively while seeking continuous process improvement. Even when budgets are tight, this is one line item I will always fight for.

Betsy Burton-Strunk Vice President, Development Thurgood Marshall College Fund

Seriously, I have never worked with a more committed vendor. Big love from Seneca Park Zoo Society for the Fíonta crew.

Beth LaPierre Director of Marketing and Communications Seneca Park Zoo

We hired Fionta to help us design a digital case management solution for our children's program, to be used by staff in low-bandwidth and developing world contexts. Our solution leveraged Program Management Module and the Non Profit Starter Pack, as well as an offline data collection tool they recommended, TaroWorks, for our offline users, and an experience website, for our online users.

Fionta's approach was unique because they flexed to our needs. They adapted solutions to meet our unique circumstances, and were flexible to collaborate with our internal staff on the build. Ultimately, this helped our internal staff understand and own our solution, which means we will be able to maintain it going forward.

Fionta brings expertise and excellence in project management, technical know-how, and an understanding of the unique needs and challenges of nonprofits.

Hannah Wolff Digital Solutions Manager Prison Fellowship International

Fíonta clearly has a recipe for success on deploying Classy for Salesforce integration. They were thorough and communicative.

Julia Eddy IT & Data Manager Bread for the City

The Fíonta team was knowledgeable, friendly, easy to work with and delivered a well-managed project on-time and on-budget.

Sean Bagshaw Chief Operating Officer Optica