Digital Services
About Digital Services
We believe every digital experience must be created with users at the core. Fíonta’s digital services practice connects our established expertise in web-based technologies with user-focused strategy and design services. Whether your organization needs a complete website overhaul, a design refresh, or a new feature on your site, our approach grounds each project in real-world outcomes.
User experience (UX)
Fíonta has a dedicated User Experience design practice with deep expertise in user research, information architecture, content strategy, and human-centered design. We specialize in creating intuitive and user-friendly interfaces that enhance the overall user experience and align with target audience needs.
User interface (UI) design
The look and feel of a system are inextricably linked to how people interact with it and, ultimately, to successful adoption. It must be intuitive and appealing to the eye and meet the highest development standards for accessibility and SEO. Based on best-in-class user experience principles, we design and develop user interfaces to be beautiful, dynamic, and expertly programmed.
Open source CMS (WordPress and Drupal)
Partner with a team that values best-in-class development practices and consistently considers your long-term success. Working with open source technologies, WordPress and Drupal, Fíonta’s clean code philosophy will ensure your site stays easy to use and maintain.
Search engine optimization (SEO) and analytics
Our integrated digital strategy offering combines expert SEO services with comprehensive web analytics consulting to drive your organization’s online success. Our SEO experts collaborate with your team to optimize page tagging, site setup, and content creation, strategically utilizing high-value search terms. Simultaneously, our web analytics consulting aligns your strategic goals with site performance indicators.
Salesforce and CMS integration
As a Salesforce partner focused exclusively on nonprofits and associations, our sophisticated Digital Services team understands how you want to connect your website with Salesforce and has expertise in integrating the two systems. We have the technical understanding and skill to make sure your audiences have an easy and seamless experience across your digital experiences by starting with the audience perspective first and thinking through how they can most easily update their information, donate, or access their past participation with you.
Recent projects
Prison Fellowship International
Miriam’s Kitchen
Melanoma Research Alliance
What our clients are saying
Our consultant asked the right questions to ensure we were always tackling and prioritizing a critical problem, and often gave us options and a heads-up regarding potential project overruns and unexpected areas when there wasn’t enough information to forecast issues more precisely. We LOVE working with them and plan on engaging them further.
The tools Fíonta has at its disposal make the conversion process a breeze. I have been through this process a few times in my career, and this is, without a doubt, the easiest and most efficient conversion I have ever experienced. I highly recommend that all member-based nonprofits give Fíonta serious consideration for their needs.
Our experience with Fíonta was truly the best. They took me from knowing zero about Salesforce to completely navigate on my own for my entire agency. They are timely, engaged, enthusiastic, and they are willing to help whenever you need them.
Fíonta was brought on to help with a daunting and ambitious project: creating a cutting-edge and text-based Salesforce solution that helps bring fair access to justice for marginalized immigrants. In mere weeks, we succeeded in spite of all the unforeseen challenges blazing a new trail towards equitable justice for all.
They always responded quickly, and made the changes we requested way faster than I expected. They were smart and offered insights into Salesforce configuration and use based on our needs.
We hired Fionta to help us design a digital case management solution for our children's program, to be used by staff in low-bandwidth and developing world contexts. Our solution leveraged Program Management Module and the Non Profit Starter Pack, as well as an offline data collection tool they recommended, TaroWorks, for our offline users, and an experience website, for our online users.
Fionta's approach was unique because they flexed to our needs. They adapted solutions to meet our unique circumstances, and were flexible to collaborate with our internal staff on the build. Ultimately, this helped our internal staff understand and own our solution, which means we will be able to maintain it going forward.
Fionta brings expertise and excellence in project management, technical know-how, and an understanding of the unique needs and challenges of nonprofits.