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Digital services

Fíonta provides award-winning web application design, development, and integration services.

We partner with industry leaders such as Pantheon and are passionate about open source platforms, particularly WordPress and Drupal.

About Digital services

We believe every digital experience must be created with users at the core. Fíonta’s digital services practice connects our established expertise in web-based technologies with user-focused strategy and design services. Whether your organization needs a complete website overhaul, a design refresh, or a new feature on your site, our approach grounds each project in real-world outcomes.

User experience (UX)

Fíonta has a dedicated User Experience design practice with deep expertise in user research, information architecture, content strategy, and human-centered design. We specialize in creating intuitive and user-friendly interfaces that enhance the overall user experience and align with target audience needs.

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User interface (UI) design

The look and feel of a system are inextricably linked to how people interact with it and, ultimately, to successful adoption. It must be intuitive and appealing to the eye and meet the highest development standards for accessibility and SEO. Based on best-in-class user experience principles, we design and develop user interfaces to be beautiful, dynamic, and expertly programmed.

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Salesforce and CMS integration

As a Salesforce partner focused exclusively on nonprofits and associations, our sophisticated Digital Services team understands how you want to connect your website with Salesforce and has expertise in integrating the two systems. We have the technical understanding and skill to make sure your audiences have an easy and seamless experience across your digital experiences by starting with the audience perspective first and thinking through how they can most easily update their information, donate, or access their past participation with you.

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Open source CMS (WordPress and Drupal)

Partner with a team that values best-in-class development practices and consistently considers your long-term success. Working with open source technologies, WordPress and Drupal, Fíonta’s clean code philosophy will ensure your site stays easy to use and maintain.

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Search engine optimization (SEO) and analytics

Our integrated digital strategy offering combines expert SEO services with comprehensive web analytics consulting to drive your organization’s online success. Our SEO experts collaborate with your team to optimize page tagging, site setup, and content creation, strategically utilizing high-value search terms. Simultaneously, our web analytics consulting aligns your strategic goals with site performance indicators.

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Recent projects

Nonprofit

Streamlining operations to better serve families

Ronald McDonald House of the Triangle (RMHC Triangle) is a new chapter that combines Durham and Chapel Hill, North Carolina. RMHC Triangle is building a foundation for sustained growth in the future. In 2023, both chapters merged, doubling to become the 8th largest Ronald McDonald House organization in the United States. They offer a comforting home away from home and a community of support for seriously ill children and their families, built with love. The recent merger between chapters emphasized the need to streamline and unify procedures and the tools used to serve the community, which prompted migrating from Exceed Premier and Raiser’s Edge to Salesforce Nonprofit Success Pack (NPSP). The new organization would need a rock-solid foundation to support future program growth.
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Nonprofit

Creating a safe place for members to heal and support one another

Alliance for Safety and Justice is building a future in which all communities are “Just Safe.” It is a multi-state advocacy organization that combines smart policy reform with organizing and representing survivors, people with old records, and the organizations that serve them. ASJ contracted with Fíonta to build an Experience Cloud portal catering to two of its core programs: Crime Survivors for Safety (CSSJ) and TimeDone. These initiatives offer assistance and community to both crime survivors and people with old records. The primary objective was to establish a secure, authenticated online platform, enabling program members to interact, support one another, and engage with program services to influence local, state, and national policies. Visit website
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Association

Securing member data and access online

The American Conference of Governmental Industrial Hygienists (ACGIH) is respected for its dedication to industrial hygiene and occupational and environmental health and safety communities. This membership-based organization founded in the New Deal era has stayed relevant to its growing membership by providing robust benefits, many of which are now accessible through its digital properties. These include a WordPress website fully integrated with Fonteva, an Association Management Solution (AMS) built on Salesforce. Under our guidance, the website was migrated to a new hosting solution, Pantheon, without disrupting member services or access. Visit website
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What our clients are saying

Our consultant asked the right questions to ensure we were always tackling and prioritizing a critical problem, and often gave us options and a heads-up regarding potential project overruns and unexpected areas when there wasn’t enough information to forecast issues more precisely. We LOVE working with them and plan on engaging them further. Innovations for Poverty Action
Not having an in-house Salesforce Administrator can have its challenges, but Fíonta provides the guidance and support we need to meet our goals effectively while seeking continuous process improvement. Even when budgets are tight, this is one line item I will always fight for. Thurgood Marshall College Fund
I was deeply impressed with Fíonta’s skills, team, and dedication. Alliance for Safety and Justice
Sophisticated marketing tools are only valuable when they’re leveraged in smart, strategic ways. Fíonta’s deep product knowledge and great client service were exactly what we needed to ensure a smooth transition from Marketo to MCAE (Pardot). Leading Age
We had a hard deadline for the implementation of Pardot. Fíonta designed a plan that met our needs and timeline. It was a team effort, but we launched on-time with a small amount of budget left-over for additional services. United Soccer Coaches
Experience Cloud allows NBPTS to better engage with and serve its members. Our staff gains insight into member needs and activity, and Fíonta’s training has empowered our team to manage and enhance online engagement in-house. National Board for Professional Teaching Standards