Membership churn is a major challenge for associations, yet often organizations simply accept their attrition rates rather than proactively addressing the real reasons members drop. It can feel impossible to figure out why members become ex-members, but predictive analytics offer a data-driven approach to finding at-risk members before they leave. In this post, we’ll explore […]

Miriam’s Kitchen (MK) is a Washington, DC–based nonprofit working to end chronic homelessness through a combination of advocacy and direct services. Known for its dignity-first approach, MK supports individuals with housing, health care, and connection to community resources, while advocating for systemic change in homelessness policy. The organization engages a diverse network of supporters, including donors, volunteers, and policymakers.

MK partnered with Fíonta for a strategic technology consultation focused on maximizing value from its Salesforce ecosystem. The engagement began with a high-level assessment and evolved into a phased implementation roadmap. Fíonta provided comprehensive diagnostics, strategic recommendations, and managed services to modernize Salesforce, streamline operations, and support internal capacity-building.

The Melanoma Research Alliance (MRA) is the largest nonprofit funder of melanoma research, committed to accelerating scientific breakthroughs through global grantmaking. With over $175 million awarded to date, MRA plays a pivotal role in the scientific community’s understanding of melanoma prevention, diagnosis, and treatment.

As part of a broader digital modernization effort, MRA aimed to make its portfolio of funded research projects more accessible and up-to-date for researchers, donors, and the public. Fíonta partnered with MRA to replace its outdated batch-sync grants display with a real-time Salesforce integration, fully embedded into the organization’s redesigned Webflow website. The result is a dynamic, user-friendly resource reinforcing MRA’s commitment to transparency and impact.

The Healthcare Information and Management Systems Society (HIMSS) is a global advisor and thought leader committed to transforming the health ecosystem through information and technology. As a mission-driven membership organization serving professionals in healthcare, policy, and innovation, HIMSS relies heavily on integrated digital systems to deliver consistent, high-value experiences to its members.

HIMSS turned to Fíonta for strategic leadership following an earlier AMS implementation. Focusing on member experience, data integrity, and platform optimization, Fíonta helped HIMSS stabilize operations and lay the foundation for scalable, long-term success.

Today’s associations face challenges due to economic fluctuations and an evolving digital landscape that demands innovation. This may result in staffing shortages, decreased member engagement and retention, and difficulty managing your day-to-day tasks.  For example, how often do you receive member comments like “How do I renew my membership?” or “Where do I register for […]

World Impact empowers urban leaders through accessible, relational, and biblically faithful training programs in theological education, leadership development, and prison ministry. The organization partners with local churches and ministries to advance spiritual transformation and foster community flourishing in areas affected by poverty. Its core programs include Church-Based Seminary, Urban Church Planting & Revitalization, Trauma Healing, and Prison Ministry. World Impact serves under-resourced communities and correctional facilities across the U.S. and internationally.

World Impact transitioned from SmartSheets to Salesforce Nonprofit Cloud (NPC) to better manage its seminary program workflows. Fíonta implemented a centralized solution for the Church-Based Seminary (CBS) pilot, creating a scalable model for program management. The system now supports partner site applications, student tracking, and reporting on course completions, reducing manual tasks and improving visibility across teams.

PMMI, The Association for Packaging and Processing Technologies,  is a global resource for the packaging and processing industry, uniting the industry across the manufacturing supply chain.

PMMI produces PACK EXPO,  one of the largest trade shows in the world and supports a broad stakeholder network through events, education, and member services.

Beginning in 2021, Fíonta partnered with PMMI to drive a comprehensive digital transformation, including migrating outdated legacy tools into a Salesforce and Fonteva environment, building custom engagement logic, and launching a member-facing portal. After completing a major build in 2023, Fíonta transitioned PMMI to Accent managed services.

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The Oklahoma Medical Research Foundation (OMRF) is an independent nonprofit institute focused on understanding and curing human disease. Based in Oklahoma City, OMRF conducts internationally recognized research and relies on donor support to advance its mission. A long-time Fíonta client, OMRF uses Salesforce technology to support fundraising operations and deepen donor engagement.

Family League of Baltimore is a nonprofit intermediary organization that supports the well-being of children and families in Baltimore through strategic investments in education, youth development, and family support services.

By partnering with local organizations, Family League helps deliver impactful programs that create lasting change in underserved communities.

When Family League sought to modernize its grant management and reporting systems, it turned to Fíonta for support. A previous discovery phase with a Salesforce partner had produced a multi-tabbed spreadsheet of general recommendations. While helpful as a starting point, the document lacked the specificity and alignment needed to move forward. Fíonta stepped in to clarify priorities, align technology with operations, and implement a solution designed to evolve with the organization.