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All About...Salesforce: April 2023
Time flies, doesn’t it? It’s hard to believe we’re already nearing the end of April. And speaking of surprises, upstate New York seems to be experiencing some weather confusion – I don’t think it knows what month it is either! It’s not keeping me from making summer plans with my family, and I’m excited to […]
Featured Fíontan: Meet Chava Hassan
You have joined our Managed Services team! What does your new role look like? After being a project manager at Fíonta for the last year and a half, I’m moving into a consulting role! On the managed services team (Accent), I can leverage both my project management and technical skills to support nonprofits in maintaining […]
Six ways to measure the success of a Salesforce implementation
Salesforce is a powerful CRM platform that can transform nonprofit and association operations. However, measuring its success requires careful consideration of relevant metrics. In this post, we’ll explore six key metrics that organizations should track to gauge the effectiveness of their Salesforce investment. 1. User adoption User adoption is critical to the success of a […]
Tableau and Salesforce CRM Analytics: A comparison for nonprofits
As a nonprofit organization, data can be both a blessing and a curse. On the one hand, having access to data can help you understand your organization’s operations and make informed decisions. On the other hand, managing and analyzing data can be daunting, especially for smaller organizations with limited resources. This is where tools like […]
Nonprofit Cloud: The Salesforce nonprofit family expands
In a recent blog post by Salesforce, they announced an expansion to the nonprofit solution portfolio: Salesforce Nonprofit Cloud. If you are a current Nonprofit Success Pack (NPSP) client—or are in the early stages of implementing it—you may wonder if you’re on the right path. At Fíonta, we believe Nonprofit Cloud brings additional platform interoperability […]
Webinar: Account engagement for associations
Transcript Karin Tracy: Hi everyone. Welcome. I would like to start with the caveat that I’m at the end of my first round of COVID. My voice is a little weak, and I don’t think my brain is a hundred percent yet, but I do thank you so much for joining me here today. I […]
Volunteerism supports nonprofits
As a Salesforce Nonprofit Partner, we are committed to working closely with various organizations to help them achieve their goals and positively impact society. One of the most critical components of this work is supporting nonprofits that rely heavily on volunteer support to carry out their programs and initiatives. Volunteering is an enriching experience for […]
How Salesforce for Nonprofits can increase donor retention
Recurring monthly donations are an invaluable resource for nonprofits – especially as they weather economic downturns. Unlike one-time donations, monthly contributions tend to be smaller and more stable, making them a reliable source of income that can help sustain organizations in times of financial difficulty. This blog will explore the importance of prioritizing donor retention […]
Salesforce Donor Management System: What You Need to Know
Individual donors are one of your nonprofit organization’s most valuable assets. According to the Giving USA 2025 report, contributions from individuals comprised two-thirds of all giving, the largest share of all donations made in 2024. However, donor management can be challenging and complicated, particularly for larger organizations with multiple outreach platforms or donors living in […]
A little spring cleaning of your data goes a long way
For most nonprofits and associations, January is a slower(ish) month filled with strategic planning for the upcoming year, allocating grant monies, and regrouping from the end of Q4. It is a month perfectly positioned for a bit of spring cleaning of the dirty, inaccurate, unused, and duplicate data cluttering up your databases and CRM. It […]