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Featured Fíontan: Meet Georgiana Darcy Ben-Moshe
Georgie! You’re our first non-human interview. Tell us how many years (dog and human) you’ve been a part of the Fíonta family. Thank you so much for having me as the first non-human interviewee! It’s a real honor!! I’ve been part of the Fíonta family for almost five years (36 dog years!) – since I […]
CRM change management – Salesforce adoption reports and dashboards to the rescue!
Let’s face it, change is hard. And managing change – well, that is also challenging. Whether you’re leading the charge, part of the process, or on the receiving side, it’s rarely easy to adapt. Is your organization in the midst of change? Are you moving to Salesforce from a legacy CRM or Donor Management system? […]
Sharing stories throughout Black History Month
Every day this month, Fíontan Cody Hamilton, has been sharing biographies, articles, and history in Slack to honor and celebrate Black achievements and stories. Below is an outline with external links for more information. Please share and amplify these resources with your network! Arts and culture Alvin Ailey – Ailey began his life in deep […]
Dreamforce
Dreamforce is returning to San Francisco and Salesforce+ from September 17–19, 2024. Mark your calendars for an epic celebration of customer success and the most impactful event for your business. Registration goes live in early June.
Dan Carlomany
Dan began his career working in the public safety sector working with police, fire and EMS response systems. He then moved over to the nonprofit sector where he has been for over 15 years. Working in data migrations, he has worked with a range of very small arts & cultural organizations to large universities and […]
Featured Fíontan: Meet David Manuel
You are a senior technical architect. What are your core responsibilities? I work to align systems with business requirements and objectives – orchestrating data flows and integrations and overseeing our developers in building custom components and writing code where needed. Tell us a bit about what you did before you joined Fíonta. I was the […]
On-demand webinar: Reduce member churn: Using (Einstein) predictive analytics to anticipate and avoid membership renewal risk
Overview This on-demand webinar discusses and illustrates how you can use data science and predictive models to anticipate and prevent member churn for maximum retention and growth. We demonstrate the use of custom prediction model building with Einstein Prediction Builder to identify member risk at both the aggregate and granular level, with recommended action plans […]
7 ways to engage more volunteers with your membership program
If your organization has a thriving volunteer program, you’ve probably brainstormed ways to channel all that enthusiasm into other forms of support too. Nonprofits and associations regularly find themselves succeeding in one area of supporter or supporter engagement while leaving room for improvement in others. For many organizations, finding the perfect balance between volunteer and […]
Migrating from Raiser’s Edge to Salesforce: A guide to prepping your data
Migrating from Raiser’s Edge to Salesforce is a multi-step process. Learn how to get started on this long but rewarding process by first preparing your data.
Difficulty expressing and delivering membership value
Associations must prove membership’s value to an audience of multiple generations and market segments, each with different goals and expectations. Salesforce helps you better understand members, prospects, and customers and provide the information, content, programs, and experiences they desire. Your database should allow you to offer membership options that fit your prospective members’ needs and […]