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Fíonta named Services Partner by Fonteva
Providing Best-in-Class Membership Management Fíonta is pleased to announce that it has been named a Services Partner by Fonteva, a Salesforce AppExchange Premier Partner, to provide implementation services and ongoing Fonteva AMS and Salesforce support to Fonteva clients beyond Fonteva’s core functionality. Through this partnership, Fíonta will provide services and deliver technology projects for associations […]

Association websites: 7 ways to optimize user experience
User experience is a topic that’s often explored in our blog and encompasses how a person reacts when visiting your website. This is impacted by various factors, such as how quickly the user met their objective and if your website answered their questions clearly and provided value. With our partners at Fonteva, we often work […]

Does it bring you joy? 13 ways nonprofits can declutter and reset for spring
When the world around you is out of order, it feels good to bring order to the things in your control. Marie Kondo would approve of this philosophy. She said, “Putting your nonprofit in order is the magic that creates a vibrant and happy life.” Okay, you got me, she said “house,” not “nonprofit,” but her message […]

#TogetherAtHome - Concert series during COVID-19
We are excited to announce a series of weekly performances by Fíonta friends and family musicians! Update: This series has concluded. Thanks to all our performers for their participation. You brought us joy in a dark time. For 10 Thursdays, we welcomed professional musicians who experienced a loss of paid gigs during the COVID-19 pandemic […]

On-demand: Online communities for member self-service and member management
Major nonprofit, National Alliance on Mental Illness (NAMI), embarked on a project to create viable and robust online communities for members and affiliates. Beyond simple account self-service, members can renew membership, change chapter affiliation, donate securely online, and log educational volunteer documentation. Deep integration with NAMI’s CRM means that all engagement is recorded to the […]

Renee Oen
Renee started her career as a marine scientist, where she discovered a talent for data analysis. Since then, she has worked with hundreds of nonprofit organizations throughout her 20+ year career, helping them transform and convert data into nonprofit and accounting systems. Renee is skilled at working with multiple stakeholders, creating and executing data migration […]

Rachel Purkett
Rachel is a Salesforce consultant at Fíonta who delights in helping associations and nonprofits achieve their goals. Rachel has a background in association leadership, specializing in digital transformation and member engagement. Most recently, she held senior roles at the Royal College of Speech and Language Therapists and the Royal College of Nursing in the UK. […]

Featured Fíontan: Meet Jenifer Alonzo
You’re one of Fíonta’s newer hires. What first attracted you to Fíonta? Well….I am not one of the newest hires now. We’re growing, and I feel like an old hand already. Actually, that’s what’s great about Fíonta – getting to know the team and your work within the team is surprisingly comfortable. I had never […]

On-demand: Value-based digital strategy: How research, measurement, and experimentation unlocks impact
Many organizations struggle with determining the return on investment of their digital efforts. Enter the value-based design framework—a set of strategic tactics that ties the structure, systems, copy, and design elements of any digital effort to organizational economic outcomes. The proper application of user research, measurements, and experiments will help you understand what is truly […]

The motivational power of choosing the right KPIs and metrics
You know what’s better than a strong cup of coffee? The motivation and inspiration you feel after talking to satisfied members. Their stories are gratifying reminders of the difference you and your colleagues make in your members’ lives. You can also find motivation in what may seem an unlikely place: key performance indicators (KPIs) and […]