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Temple Sinai is a large Reform congregation in Atlanta with a preschool, a religious school, a summer camp, lifecycle events, and a full calendar of Shabbat and holiday programming. The operations side was handling tuition variations, discount logic, dues recommendations based on giving history, yahrzeit tracking, plaque management, and payment plans across multiple commitments.

The organization had outgrown ShulCloud. Staff needed the ability to add fields, build custom reports, and adjust workflows as programs evolved, capabilities the platform wasn’t built to provide. The website called for a fresher, more vibrant look that better reflected the community, and members were looking for a more intuitive portal experience. It was time for a solution that could keep pace with their growth.

The business problem was straightforward. Too many hours were going into admin, leadership had limited visibility into members and giving, and the digital front door was actively working against the brand.