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Service Cloud

Service Cloud

Service Cloud, a best-in-class customer service platform offered by Salesforce, can be leveraged by nonprofits to enhance their operations, improve support, and drive meaningful impact.

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Experience Cloud

Experience Cloud

Salesforce Experience Cloud enables nonprofits to create personalized portals and communities that foster engagement and collaboration. Fíonta’s team of experts makes it simple to set up Salesforce Experience Cloud and use it in conjunction with the rest of your Salesforce platform.

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Salesforce

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Nonprofit Cloud

Nonprofit Cloud is a suite of nonprofit program and supporter relationship management applications built into the Salesforce platform. It provides a standardized data model and a comprehensive set of innovative tools and features. By working with an experienced Salesforce Certified Nonprofit Cloud consultant, nonprofits can harness the platform’s power to manage their operations, engage with their stakeholders, and drive their missions forward.

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Fíonta Recognized Again as Salesforce Summit Consulting Partner in FY26

Fíonta Recognized Again as Salesforce Summit Consulting Partner in FY26

Washington, D.C. — June 2025 — Fíonta is proud to announce that we have once again been recognized as a Salesforce Summit Consulting Partner, the highest tier in the Salesforce Consulting Partner Program, for Fiscal Year 2026. This designation reflects Fíonta’s continued commitment to delivering exceptional client outcomes, driving measurable impact, and expanding access to […]
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Designing for Donor Engagement: UX Tips for Nonprofits

Many nonprofit organizations operate with tight budgets, limited staff, and high demand for services, with recent federal funding cuts only exacerbating these challenges. These factors can make it difficult for nonprofits to focus on activities like marketing, website maintenance, and donor experiences.  However, these efforts directly affect your organization’s bottom line and impact. By understanding […]
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Thinking Big with Data to Unlock Your Information’s Power

Thinking Big with Data to Unlock Your Information’s Power

In this current time of rising costs and economic uncertainty, demand from association members for services and value is only increasing. At the same time, organizations are trying to run as efficiently as possible, keeping operational costs low and staff workloads reasonable.  Data is one of an association’s most valuable assets, especially in times like […]
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