Managed Services
About Accent
A successful Salesforce implementation or website launch marks a significant stride towards greater efficiency, improved supporter engagement, and increased volunteer efforts, amongst other mission-critical business cases. Yet, the journey doesn’t end there. Investing in managed services is the pivotal next step to harness the power of these solutions and support ongoing and future initiatives.
Salesforce Managed Services
As your organization grows, your Salesforce environment should grow, too. Our dedicated team of Salesforce Solutions Success Managers will work hand in hand with your organization to enhance the system to meet your changing business needs, troubleshoot issues as they arise, and prepare your technology for upcoming events, accounting audits, or membership renewal periods.
Fonteva Managed Services
When you purchase Fonteva, you buy a robust association management software (AMS) that constantly improves. As such, Fonteva requires an ongoing investment to ensure you are making the most out of the latest versions. Fonteva managed services give you the proper support to stay up to date as you go through membership renewal periods and host impactful events.
Website Managed Services
Your website reflects who you are as an organization. Fíonta’s website managed services provide experienced developers specializing in WordPress and Drupal who will ensure your system remains healthy and grows with you. Our team ensures that your site is safe, secure, and functional, and we work with you to bring your visions for growth to life.
Nimble AMS Managed Services
Nimble AMS is built natively on the Salesforce platform, providing a powerful solution for associations to seamlessly manage their members, plan events, and more. Nimble AMS also receives regular updates that allow associations to leverage new capabilities and adapt to changing needs. Nimble AMS managed services by Fíonta offers ongoing support to help you navigate these updates, effectively maintain and leverage the solution, and promote growth.
Recent projects
Prison Fellowship International
Miriam’s Kitchen
Melanoma Research Alliance
What our clients are saying
Experience Cloud allows NBPTS to better engage with and serve its members. Our staff gains insight into member needs and activity, and Fíonta’s training has empowered our team to manage and enhance online engagement in-house.
Seriously, I have never worked with a more committed vendor. Big love from Seneca Park Zoo Society for the Fíonta crew.
They demonstrated an understanding of nonprofit needs and displayed a willingness to accommodate our budget and schedule. All of the staff...were incredibly professional and knowledgeable about Salesforce. I enjoyed the time the database engineer took to understand our particular Salesforce instance. I'd recommend Fíonta to everyone!
Fíonta has been a great partner. Unlike many consultants who can be in a relationship for as long as required, Fíonta goes the extra mile to make you feel they are on the journey with you.
Fíonta was able to design sophisticated solutions so my team could maintain and update them going forward. As a smaller nonprofit, it’s essential that the solution not only meets our needs now but is built to grow with us.
Marketing Cloud Account Engagement (formerly Pardot) has been really helpful in terms of the automated emails, engagement paths, and one-on-one emails we could set up for routine requests.