Microsoft’s decision to sunset its Fundraising and Engagement (F&E) solution has prompted urgent conversations across the nonprofit sector. For many organizations, F&E was introduced through Microsoft’s Tech for Social Impact program and offered as a low- or no-cost solution. That landscape has now changed.
As of July 1, 2025, Microsoft has ended its grant program for Microsoft 365 Business Premium licenses. Nonprofits whose renewals fall after that date are now facing new and ongoing licensing costs, in addition to the upcoming end of support for the F&E application. These changes present both a disruption and an opportunity: a chance to assess your tools and invest in long-term infrastructure that supports growth and sustainability.
Why Salesforce Nonprofit Cloud?
Salesforce Nonprofit Cloud is built with the evolving needs of nonprofit organizations in mind. It offers a flexible, future-ready platform that supports donor engagement, program delivery, reporting, and more.
Proven Track Record
Salesforce has supported the nonprofit community for nearly two decades. Beginning with the Nonprofit Success Pack (NPSP) and now with the next-generation Nonprofit Cloud, the platform has become a trusted solution for thousands of organizations across mission areas.
Customization and Flexibility
Salesforce Nonprofit Cloud can be configured to reflect how your organization actually works. Whether you are automating grant workflows, managing major gifts, or building custom reports for funders, the system can be tailored to support your processes now and as they evolve over time.
Integrated Ecosystem
Salesforce Nonprofit Cloud connects seamlessly with other Salesforce products, including Experience Cloud, Service Cloud, and Marketing Cloud Account Engagement. This allows nonprofits to manage the full lifecycle of constituent engagement in one connected system.
Community Support
The Salesforce community includes thousands of nonprofit users, implementation partners, and user groups. This built-in peer network and library of shared knowledge helps ensure that organizations making the transition have support at every step.
What’s Changing For Microsoft F&E Users?
Microsoft’s F&E product will no longer be supported after December 2026, and licensing for the underlying platform is already shifting.
- Microsoft 365 Business Premium grants ended on July 1, 2025
- Organizations must now pay approximately $5.50 per user per month
- Only Microsoft 365 Business Basic remains free, but it does not include desktop versions of Word, Excel, or PowerPoint
- Nonprofits are losing access to features many considered essential for daily operations
These changes affect an estimated 400,000 nonprofits globally. The shift is not just about fundraising software. It also impacts core productivity tools, budgeting, and internal workflows.
Planning Your Migration to Salesforce Nonprofit Cloud
For nonprofits currently using Microsoft F&E, now is the time to plan a thoughtful and proactive transition. Below are key areas to consider.
Assess Your Current System
Start by inventorying what exists today. What data do you manage in Microsoft F&E? What workflows have been built? What other systems are integrated? Understanding your baseline is essential before planning what comes next.
Design a Data Migration Strategy
Data is central to everything your organization does. Cleaning, structuring, and mapping your data during migration is just as important as choosing a new platform. Your implementation partner will help define the architecture, select migration tools, and ensure accuracy through testing.
Customize With Intention
Salesforce Nonprofit Cloud provides strong out-of-the-box functionality and allows for deep customization. Use this opportunity to align your technology with your current needs rather than rebuilding old systems that may no longer serve you well.
Train and Support Your Team
Adopting a new platform requires more than a go-live date. Plan for formal training sessions, hands-on learning, and internal champions who can help colleagues gain confidence. Ongoing support is just as important as launch-day readiness.
Lead With Change Management
Platform transitions can be disruptive if not managed intentionally. Communicate clearly with staff, set expectations, and highlight how the new system will help individuals do their jobs more effectively. Early buy-in makes a big difference.
The Time to Act is Now
Microsoft’s licensing changes and the sunset of Fundraising and Engagement are no longer a future concern. They are already in motion. Salesforce Nonprofit Cloud offers a sustainable alternative with active support, scalability, and the flexibility to meet real-world nonprofit needs.
Fíonta has deep experience helping nonprofits transition from Microsoft systems to Salesforce. Whether your organization is looking to maintain similar functionality, improve internal processes, or create a new vision for your CRM, we can help guide the way.
Our team is here to help nonprofits seeking expert guidance on transitioning from Microsoft F&E to Salesforce Nonprofit Cloud. Contact us to learn more about how we can support your organization.