Managed Services

About Accent

A successful Salesforce implementation or website launch marks a significant stride towards greater efficiency, improved supporter engagement, and increased volunteer efforts, amongst other mission-critical business cases. Yet, the journey doesn’t end there. Investing in managed services is the pivotal next step to harness the power of these solutions and support ongoing and future initiatives.

Salesforce Managed Services

As your organization grows, your Salesforce environment should grow, too. Our dedicated team of Salesforce Solutions Success Managers will work hand in hand with your organization to enhance the system to meet your changing business needs, troubleshoot issues as they arise, and prepare your technology for upcoming events, accounting audits, or membership renewal periods.

Learn more

Fonteva Managed Services

When you purchase Fonteva, you buy a robust association management software (AMS) that constantly improves. As such, Fonteva requires an ongoing investment to ensure you are making the most out of the latest versions. Fonteva managed services give you the proper support to stay up to date as you go through membership renewal periods and host impactful events.

Learn more

Website Managed Services

Your website reflects who you are as an organization. Fíonta’s website managed services provide experienced developers specializing in WordPress and Drupal who will ensure your system remains healthy and grows with you. Our team ensures that your site is safe, secure, and functional, and we work with you to bring your visions for growth to life.

Learn more

Nimble AMS Managed Services

Nimble AMS is built natively on the Salesforce platform, providing a powerful solution for associations to seamlessly manage their members, plan events, and more. Nimble AMS also receives regular updates that allow associations to leverage new capabilities and adapt to changing needs. Nimble AMS managed services by Fíonta offers ongoing support to help you navigate these updates, effectively maintain and leverage the solution, and promote growth.

Learn more

Recent projects

Nonprofit

Strengthening Families With Modernized Technology

Partnership for Children of Cumberland County (PFCCC) is a nonprofit dedicated to advancing the well-being of children, empowering families, and strengthening the early care and education system in Cumberland County, North Carolina. Since 1993, PFCCC has connected families with essential resources, programs, and partnerships that support healthy development from birth onward. PFCCC partnered with Fíonta to modernize its technology infrastructure, uniting its website and Salesforce CRM into an integrated, data-driven ecosystem. Over the past decade, Fíonta has helped PFCCC streamline program management, enhance volunteer engagement, improve grantmaking processes, and strengthen online presence. The upcoming 2025–2028 engagement focuses on sustaining and expanding these capabilities, ensuring PFCCC’s systems remain secure, efficient, and ready to meet the community’s evolving needs.
View project
Miriam's Kitchen
Nonprofit

Optimizing Data for Greater Impact

Miriam’s Kitchen (MK) is a Washington, DC–based nonprofit working to end chronic homelessness through a combination of advocacy and direct services. Known for its dignity-first approach, MK supports individuals with housing, health care, and connection to community resources, while advocating for systemic change in homelessness policy. The organization engages a diverse network of supporters, including donors, volunteers, and policymakers. MK partnered with Fíonta for a strategic technology consultation focused on maximizing value from its Salesforce ecosystem. The engagement began with a high-level assessment and evolved into a phased implementation roadmap. Fíonta provided comprehensive diagnostics, strategic recommendations, and managed services to modernize Salesforce, streamline operations, and support internal capacity-building.
View project
MRA
Foundation Nonprofit

Driving Transparency Through Real-Time Grants Access

The Melanoma Research Alliance (MRA) is the largest nonprofit funder of melanoma research, committed to accelerating scientific breakthroughs through global grantmaking. With over $175 million awarded to date, MRA plays a pivotal role in the scientific community’s understanding of melanoma prevention, diagnosis, and treatment. As part of a broader digital modernization effort, MRA aimed to make its portfolio of funded research projects more accessible and up-to-date for researchers, donors, and the public. Fíonta partnered with MRA to replace its outdated batch-sync grants display with a real-time Salesforce integration, fully embedded into the organization’s redesigned Webflow website. The result is a dynamic, user-friendly resource reinforcing MRA’s commitment to transparency and impact.
View project
View all projects

What our clients are saying

OpticaLogo
The Fíonta team was knowledgeable, friendly, easy to work with and delivered a well-managed project on-time and on-budget. Optica
CFP Board Logo
They always responded quickly, and made the changes we requested way faster than I expected. They were smart and offered insights into Salesforce configuration and use based on our needs. Certified Financial Planner Board of Standards
Mobile Pathways Logo
Fíonta was brought on to help with a daunting and ambitious project: creating a cutting-edge and text-based Salesforce solution that helps bring fair access to justice for marginalized immigrants. In mere weeks, we succeeded in spite of all the unforeseen challenges blazing a new trail towards equitable justice for all. Mobile Pathways
Homeboy Industries
Fíonta gets it! Our organization had been frustratingly overwhelmed with Salesforce and displeased with our initial partner and implementation. With Fíonta, we were able to realign our Salesforce implementation with our real work business needs as a multi-layered nonprofit. Fíonta has been in the trenches and understands the needs of foundations and nonprofits. Homeboy Industries
IPS
They demonstrated an understanding of nonprofit needs and displayed a willingness to accommodate our budget and schedule. All of the staff...were incredibly professional and knowledgeable about Salesforce. I enjoyed the time the database engineer took to understand our particular Salesforce instance. I'd recommend Fíonta to everyone! Institute for Policy Studies
American Conference Of Governmental Industrial Hygienists
The tools Fíonta has at its disposal make the conversion process a breeze. I have been through this process a few times in my career, and this is, without a doubt, the easiest and most efficient conversion I have ever experienced. I highly recommend that all member-based nonprofits give Fíonta serious consideration for their needs. American Conference of Governmental Industrial Hygienists