Managed Services

About Accent

A successful Salesforce implementation or website launch marks a significant stride towards greater efficiency, improved supporter engagement, and increased volunteer efforts, amongst other mission-critical business cases. Yet, the journey doesn’t end there. Investing in managed services is the pivotal next step to harness the power of these solutions and support ongoing and future initiatives.

Salesforce Managed Services

As your organization grows, your Salesforce environment should grow, too. Our dedicated team of Salesforce Solutions Success Managers will work hand in hand with your organization to enhance the system to meet your changing business needs, troubleshoot issues as they arise, and prepare your technology for upcoming events, accounting audits, or membership renewal periods.

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Fonteva Managed Services

When you purchase Fonteva, you buy a robust association management software (AMS) that constantly improves. As such, Fonteva requires an ongoing investment to ensure you are making the most out of the latest versions. Fonteva managed services give you the proper support to stay up to date as you go through membership renewal periods and host impactful events.

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Website Managed Services

Your website reflects who you are as an organization. Fíonta’s website managed services provide experienced developers specializing in WordPress and Drupal who will ensure your system remains healthy and grows with you. Our team ensures that your site is safe, secure, and functional, and we work with you to bring your visions for growth to life.

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Nimble AMS Managed Services

Nimble AMS is built natively on the Salesforce platform, providing a powerful solution for associations to seamlessly manage their members, plan events, and more. Nimble AMS also receives regular updates that allow associations to leverage new capabilities and adapt to changing needs. Nimble AMS managed services by Fíonta offers ongoing support to help you navigate these updates, effectively maintain and leverage the solution, and promote growth.

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Recent projects

Miriam's Kitchen
Nonprofit

Optimizing Data for Greater Impact

Miriam’s Kitchen (MK) is a Washington, DC–based nonprofit working to end chronic homelessness through a combination of advocacy and direct services. Known for its dignity-first approach, MK supports individuals with housing, health care, and connection to community resources, while advocating for systemic change in homelessness policy. The organization engages a diverse network of supporters, including donors, volunteers, and policymakers. MK partnered with Fíonta for a strategic technology consultation focused on maximizing value from its Salesforce ecosystem. The engagement began with a high-level assessment and evolved into a phased implementation roadmap. Fíonta provided comprehensive diagnostics, strategic recommendations, and managed services to modernize Salesforce, streamline operations, and support internal capacity-building.
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MRA
Foundation Nonprofit

Driving Transparency Through Real-Time Grants Access

The Melanoma Research Alliance (MRA) is the largest nonprofit funder of melanoma research, committed to accelerating scientific breakthroughs through global grantmaking. With over $175 million awarded to date, MRA plays a pivotal role in the scientific community’s understanding of melanoma prevention, diagnosis, and treatment. As part of a broader digital modernization effort, MRA aimed to make its portfolio of funded research projects more accessible and up-to-date for researchers, donors, and the public. Fíonta partnered with MRA to replace its outdated batch-sync grants display with a real-time Salesforce integration, fully embedded into the organization’s redesigned Webflow website. The result is a dynamic, user-friendly resource reinforcing MRA’s commitment to transparency and impact.
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HIMSS
Association

Restoring Confidence and Reimagining Systems

The Healthcare Information and Management Systems Society (HIMSS) is a global advisor and thought leader committed to transforming the health ecosystem through information and technology. As a mission-driven membership organization serving professionals in healthcare, policy, and innovation, HIMSS relies heavily on integrated digital systems to deliver consistent, high-value experiences to its members. HIMSS turned to Fíonta for strategic leadership following an earlier AMS implementation. Focusing on member experience, data integrity, and platform optimization, Fíonta helped HIMSS stabilize operations and lay the foundation for scalable, long-term success.
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What our clients are saying

Bread for the City logo
Fíonta clearly has a recipe for success for Raiser's Edge to Salesforce migrations. I consider us lucky to have had their solid team and rich expertise leading us through the daunting and ambitious project. It was a lot of work, but we came out with better tools and more ownership of our data. Bread for the City
CFP Board Logo
They always responded quickly, and made the changes we requested way faster than I expected. They were smart and offered insights into Salesforce configuration and use based on our needs. Certified Financial Planner Board of Standards
Free The Slaves
We hired Fíonta to overhaul our Salesforce after a botched transition from Raiser's Edge. Right from the get-go, the Fíonta team has taken time to understand our needs and respond accordingly. They are very quick to get back to us, and always let us guide the conversation and set priorities while still using their expertise to keep us on track. Free the Slaves
Genesys Works Logo
Fionta has been fantastic to work with. We had difficult individuals on our end who complicated the project, but every step of the way Fionta was accommodating and helpful to make sure we were all happy with the finished product. Genesys Works
National Board For Professional Teaching Standards
Experience Cloud allows NBPTS to better engage with and serve its members. Our staff gains insight into member needs and activity, and Fíonta’s training has empowered our team to manage and enhance online engagement in-house. National Board for Professional Teaching Standards
Chicago Council On Global Affairs
A lot of implementation partners don't act as true "partners" but Fíonta absolutely did! We felt like true partners throughout the project and as a result, our transition to Pardot was smooth and our team felt ready to jump right into the product without any hitches from the implementation. A breath of fresh air for our organization! The Chicago Council on Global Affairs