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Building employee community through Slack
In this new digital era, it’s important to refrain from becoming desensitized to the technology of our everyday lives. Too often, we forget the meaning behind the innovations we interact with – we forget the why behind the what. Technology serves people and not the other way around. The fabric of who we are as a people doesn’t […]

Featured Fíontan: Meet Cindy Lackow
You are one of our most long-time employees! How did you first learn about us, and what attracted you to the position? Networking as a small business owner brought me to Fíonta [then Confluence]. A colleague who had worked with Confluence referred me to Lisa. I started working here as a Salesforce consultant in 2012 […]

Featured Fíontan: Meet Brie Wolfe
You are the first internal recruiter we’ve hired, and we were so excited that you came on board! Share with me a typical day for you. I’m super excited to be Fíonta’s first internal recruiter! A typical day for me always starts with follow-ups. I follow up with candidates, potential candidates, hiring managers, and other […]

All About...Salesforce: June 2022
Hello and welcome to this month’s installment of All About Salesforce. In this issue, I’ll highlight recent work completed for an inspiring nonprofit organization, recap some of the best of this year’s Salesforce.org Nonprofit Summit, announce a change to the Nonprofit Cloud licensure, showcase an innovative use of CRM Analytics, and provide a link to my […]

Honoring the emancipation of enslaved African Americans
Juneteenth is included in Fíonta’s holiday calendar. Juneteenth is the oldest nationally celebrated commemoration of ending slavery in the United States. From its Galveston, Texas, origin in 1865, the observance of June 19 as the African American Emancipation Day has spread across the United States and beyond. Juneteenth commemorates African-American freedom and emphasizes education and achievement. […]

Displaying AIDS/LifeCycle training data with CRM Analytics
Background Senior technical architect, David Manuel, recently completed his fourth tour of the AIDS/LifeCycle ride, a 545-mile ride from San Francisco to Los Angeles. Each participant is required to fundraise a minimum of $3,500; in 2022, the organization and riders raised $17,783,163! Over seven days, the cyclists sweat it out together, celebrate their wins, support […]

Salesforce CRM: Assisting immigrants through court process
Hola Asistente is a text-based application (SMS messaging and Twilio) that helps immigrants navigate the immigration process. Working closely with Mobile Pathways, we developed a critical part of this program: the system which tracks and updates an individual’s court date. Immigration court is notorious for changing court dates and times without notification. It is not […]

Key Steps for Migrating From Raiser’s Edge to Salesforce
Migrating from Raiser’s Edge to Salesforce is a multi-step process. Learn how to get started on this long but rewarding process by first preparing your data.

Featured Fíontan: Meet Kailee Quinn
This may be a big ask but tell me about the position you were hired for eight years ago(!) and how it’s evolved over the years. I just dug up my original offer letter and it looks like I was hired as a Junior Designer! We were Confluence (not Fíonta) back then and had a […]

Sharing stories throughout Pride month
Every day this month, Fíontan Cody Hamilton is sharing biographies, articles, and history in Slack to honor and celebrate the achievements and stories of the LGBTQI+ community. Follow along each day and explore the external links for more information. Please share and amplify these resources with your network! June 30 Lana and Lilly Wachowski, also […]