Managed Services
About Accent
A successful Salesforce implementation or website launch marks a significant stride towards greater efficiency, improved supporter engagement, and increased volunteer efforts, amongst other mission-critical business cases. Yet, the journey doesn’t end there. Investing in managed services is the pivotal next step to harness the power of these solutions and support ongoing and future initiatives.
Salesforce Managed Services
As your organization grows, your Salesforce environment should grow, too. Our dedicated team of Salesforce Solutions Success Managers will work hand in hand with your organization to enhance the system to meet your changing business needs, troubleshoot issues as they arise, and prepare your technology for upcoming events, accounting audits, or membership renewal periods.
Fonteva Managed Services
When you purchase Fonteva, you buy a robust association management software (AMS) that constantly improves. As such, Fonteva requires an ongoing investment to ensure you are making the most out of the latest versions. Fonteva managed services give you the proper support to stay up to date as you go through membership renewal periods and host impactful events.
Website Managed Services
Your website reflects who you are as an organization. Fíonta’s website managed services provide experienced developers specializing in WordPress and Drupal who will ensure your system remains healthy and grows with you. Our team ensures that your site is safe, secure, and functional, and we work with you to bring your visions for growth to life.
Nimble AMS Managed Services
Nimble AMS is built natively on the Salesforce platform, providing a powerful solution for associations to seamlessly manage their members, plan events, and more. Nimble AMS also receives regular updates that allow associations to leverage new capabilities and adapt to changing needs. Nimble AMS managed services by Fíonta offers ongoing support to help you navigate these updates, effectively maintain and leverage the solution, and promote growth.
Recent projects
Otto Bremer Trust
Partnership for Children of Cumberland County
California Land Stewardship Institute
What our clients are saying
Our consultant asked the right questions to ensure we were always tackling and prioritizing a critical problem, and often gave us options and a heads-up regarding potential project overruns and unexpected areas when there wasn’t enough information to forecast issues more precisely. We LOVE working with them and plan on engaging them further.
We hired Fionta to help us design a digital case management solution for our children's program, to be used by staff in low-bandwidth and developing world contexts. Our solution leveraged Program Management Module and the Non Profit Starter Pack, as well as an offline data collection tool they recommended, TaroWorks, for our offline users, and an experience website, for our online users.
Fionta's approach was unique because they flexed to our needs. They adapted solutions to meet our unique circumstances, and were flexible to collaborate with our internal staff on the build. Ultimately, this helped our internal staff understand and own our solution, which means we will be able to maintain it going forward.
Fionta brings expertise and excellence in project management, technical know-how, and an understanding of the unique needs and challenges of nonprofits.
I appreciated that the team was also willing to meet us where we were at— if we wanted to understand more about the backend, they were willing to explain and did so in a way that was accessible for different skill levels.
The redesign and rebuild of Morningside’s website makes it easy for teachers and other users to find our Teachable Moments, facilitating Social and Emotional Learning (SEL) and the use of Restorative Practices (RP) with students.
We were completely unfamiliar with Salesforce and how we could fully utilize it. The team was instrumental in keeping the project on track by providing a full scope of work, making suggestions, timely budget updates, addressing any questions, and providing solutions to issues or training when necessary.
Working with your team has been a pleasure, and we appreciate the efforts made by your team to help us with our projects.
