Managed Services
About Accent
A successful Salesforce implementation or website launch marks a significant stride towards greater efficiency, improved supporter engagement, and increased volunteer efforts, amongst other mission-critical business cases. Yet, the journey doesn’t end there. Investing in managed services is the pivotal next step to harness the power of these solutions and support ongoing and future initiatives.
Salesforce Managed Services
As your organization grows, your Salesforce environment should grow, too. Our dedicated team of Salesforce Solutions Success Managers will work hand in hand with your organization to enhance the system to meet your changing business needs, troubleshoot issues as they arise, and prepare your technology for upcoming events, accounting audits, or membership renewal periods.
Fonteva Managed Services
When you purchase Fonteva, you buy a robust association management software (AMS) that constantly improves. As such, Fonteva requires an ongoing investment to ensure you are making the most out of the latest versions. Fonteva managed services give you the proper support to stay up to date as you go through membership renewal periods and host impactful events.
Website Managed Services
Your website reflects who you are as an organization. Fíonta’s website managed services provide experienced developers specializing in WordPress and Drupal who will ensure your system remains healthy and grows with you. Our team ensures that your site is safe, secure, and functional, and we work with you to bring your visions for growth to life.
Nimble AMS Managed Services
Nimble AMS is built natively on the Salesforce platform, providing a powerful solution for associations to seamlessly manage their members, plan events, and more. Nimble AMS also receives regular updates that allow associations to leverage new capabilities and adapt to changing needs. Nimble AMS managed services by Fíonta offers ongoing support to help you navigate these updates, effectively maintain and leverage the solution, and promote growth.
Recent projects
Prison Fellowship International
Miriam’s Kitchen
Melanoma Research Alliance
What our clients are saying
The tools Fíonta has at its disposal make the conversion process a breeze. I have been through this process a few times in my career, and this is, without a doubt, the easiest and most efficient conversion I have ever experienced. I highly recommend that all member-based nonprofits give Fíonta serious consideration for their needs.
Marketing Cloud Account Engagement (formerly Pardot) has been really helpful in terms of the automated emails, engagement paths, and one-on-one emails we could set up for routine requests.
The redesign and rebuild of Morningside’s website makes it easy for teachers and other users to find our Teachable Moments, facilitating Social and Emotional Learning (SEL) and the use of Restorative Practices (RP) with students.
Fíonta’s Managed Services (Accent) team has been a very helpful resource for our small association. Our ongoing arrangement with Accent has allowed us to establish a productive cadence to address small configuration changes with their support. While having continuous conversations to make sure we’re keeping an eye on long-term needs, the flexibility to engage with the broader Fíonta team when we need support to complete more resource-intensive projects.
Our experience with Fíonta was truly the best. They took me from knowing zero about Salesforce to completely navigate on my own for my entire agency. They are timely, engaged, enthusiastic, and they are willing to help whenever you need them.
Our engagement with Fíonta was a very positive experience...Our team at Fíonta was extremely helpful and responsive, and we would definitely engage them in the future.