Managed Services
About Accent
A successful Salesforce implementation or website launch marks a significant stride towards greater efficiency, improved supporter engagement, and increased volunteer efforts, amongst other mission-critical business cases. Yet, the journey doesn’t end there. Investing in managed services is the pivotal next step to harness the power of these solutions and support ongoing and future initiatives.
Salesforce Managed Services
As your organization grows, your Salesforce environment should grow, too. Our dedicated team of Salesforce Solutions Success Managers will work hand in hand with your organization to enhance the system to meet your changing business needs, troubleshoot issues as they arise, and prepare your technology for upcoming events, accounting audits, or membership renewal periods.
Fonteva Managed Services
When you purchase Fonteva, you buy a robust association management software (AMS) that constantly improves. As such, Fonteva requires an ongoing investment to ensure you are making the most out of the latest versions. Fonteva managed services give you the proper support to stay up to date as you go through membership renewal periods and host impactful events.
Website Managed Services
Your website reflects who you are as an organization. Fíonta’s website managed services provide experienced developers specializing in WordPress and Drupal who will ensure your system remains healthy and grows with you. Our team ensures that your site is safe, secure, and functional, and we work with you to bring your visions for growth to life.
Nimble AMS Managed Services
Nimble AMS is built natively on the Salesforce platform, providing a powerful solution for associations to seamlessly manage their members, plan events, and more. Nimble AMS also receives regular updates that allow associations to leverage new capabilities and adapt to changing needs. Nimble AMS managed services by Fíonta offers ongoing support to help you navigate these updates, effectively maintain and leverage the solution, and promote growth.
Recent projects
California Land Stewardship Institute
Temple Sinai of Atlanta
Enterprise Community Partners
What our clients are saying
Experience Cloud allows NBPTS to better engage with and serve its members. Our staff gains insight into member needs and activity, and Fíonta’s training has empowered our team to manage and enhance online engagement in-house.
Seriously, I have never worked with a more committed vendor. Big love from Seneca Park Zoo Society for the Fíonta crew.
Working with Fíonta was a true pleasure. Our partners were communicative and kind and patient. It was an enjoyable process.
Working with your team has been a pleasure, and we appreciate the efforts made by your team to help us with our projects.
We hired Fíonta to overhaul our Salesforce after a botched transition from Raiser's Edge. Right from the get-go, the Fíonta team has taken time to understand our needs and respond accordingly. They are very quick to get back to us, and always let us guide the conversation and set priorities while still using their expertise to keep us on track.
Implementing Salesforce and Marketing Cloud Account Engagement (formerly Pardot) was a game-changer. Customers can now place initial orders and renew easily online, and automated reminders have increased our renewal rates while allowing staff to focus on higher-value tasks.