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Gratitude for nonprofits: Make it a weekly, not seasonal, practice
As Thanksgiving approaches, gratitude is making its annual appearance in headlines and maybe even your mailbox. We don’t mind jumping on this bandwagon because, this year especially, we all need the good feelings that gratitude inspires. The season of Thanksgiving does bring out the best in us. But we know you appreciate your volunteers, donors, […]

On-demand webinar: Debits and credits in Salesforce, oh my!
Overview Accounting Subledger is a game changer for many organizations. Working hand in hand with Nonprofit Success Pack (NPSP), it uses existing GAU allocation functionality to create journal entries based on all the transactions you track in Salesforce. This webinar demonstrates basic configurations, discusses different methods for creating ledger entries, and illustrates how to export […]
All About...Salesforce: October 2020
Get your heavy coat ready becaus…winter is coming. Well, actually the Winter ‘21 Salesforce release is here and it has brought with it some fantastic new features. And, as with any major releases there will be some headaches and we’ve worked through a few already, hand in hand, with our amazing clients. Have some specific […]

Dan Tracy
Dan has been active in the Salesforce world since 2018 following stints in advertising and marketing as well as many years as a small business owner. He works closely with nonprofit and association clients to migrate from an existing email marketing system to a fully realized and integrated Pardot / Salesforce solution. Dan received a […]

We're a Great Place to Work!
Fíonta has been certified as a Great Place to Work! To qualify, Fíonta employees responded to 60+ survey questions to anonymously rate the organization, and 95% of our employees say we’re a great place to work! “We’ve known we were a great place to work, but getting the official certification is amazing. It’s all about […]

Membership renewal engagement path with Pardot and Fonteva
This presentation and live demo was given at FUNcon 2020, Fonteva’s annual user conference. As a Fonteva service partner, Fíonta is well suited to advise organizations using Fonteva about how to leverage data within Salesforce/Fonteva in Pardot for audience segmentation and email personalization. The video below is a 23-minute demo illustrating how to use member […]

5 reasons to use Service Cloud for your nonprofit contact center
Many nonprofit organizations rely on contact centers to support mission-critical activities like donor outreach, helplines and crisis centers, voter registration, among other important services. Many technology solutions exist for organizations looking to satisfy their call center needs internally, while outsourcing is an option for organizations that choose to use an outside or external party. Note […]

Dan Carlomany
Dan began his career working in the public safety sector working with police, fire and EMS response systems. He then moved over to the nonprofit sector where he has been for over 15 years. Working in data migrations, he has worked with a range of very small arts & cultural organizations to large universities and […]

Cody Hamilton
Cody is an accounting analyst who joined Fíonta in 2020 as a bookkeeper after working in business management and HR roles throughout multiple industries. Cody knew that the Fíonta team was a perfect fit for him the minute he learned of Fíonta’s Core Purpose and Core Values, feeling as if he found the “Dream Team” […]

Introducing All About...Salesforce
Welcome to a new email series from Fíonta called All About…Salesforce. I’ll be sharing resources, tools, and tips about Nonprofit Cloud and the Nonprofit Success Pack (NPSP), as well as other Clouds in the Salesforce ecosystem like Community Cloud and Service Cloud. This monthly email will go out the third week of each month. I want […]