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7 ways to engage more volunteers with your membership program
If your organization has a thriving volunteer program, you’ve probably brainstormed ways to channel all that enthusiasm into other forms of support too. Nonprofits and associations regularly find themselves succeeding in one area of supporter or supporter engagement while leaving room for improvement in others. For many organizations, finding the perfect balance between volunteer and […]
All About...Salesforce: April 2023
Time flies, doesn’t it? It’s hard to believe we’re already nearing the end of April. And speaking of surprises, upstate New York seems to be experiencing some weather confusion – I don’t think it knows what month it is either! It’s not keeping me from making summer plans with my family, and I’m excited to […]
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5 membership strategies of high-performing associations, per industry research
These days, if your association’s membership numbers are increasing or holding steady, you deserve to pat yourself on the back and brag to your board about it too. But if your numbers are declining, it’s a comfort to know you’re not the only one. You can see how your membership performance compares to other associations […]
Arden Winner
Arden is a senior Salesforce consultant at Fíonta, and she is eager to bring her Fonteva and association experience to the Accent team. After starting as a Salesforce/Fonteva power user, Arden has worked in the Salesforce ecosystem for five years. She transitioned from end user to implementation consultant as soon as she realized the power […]
Salesforce communities for associations
Chapters are a fundamental element of the membership experience. Many members join your association solely for chapter benefits, but later come to realize the impact their national membership makes on their profession or business. The Salesforce Community Cloud—or Communities for short—helps associations improve both the chapter member and volunteer chapter leader experience. Communities is a […]
How usability testing led to 5 instant UX fixes
Originally posted on October 19, 2023 on Salesforce.com, Kate Hughes Your users are eager to tell you how to improve your product experience. Just ask. A website can pass or fail usability testing – though it’s usually somewhere in the middle. There’s a difference between: Can they use it? vs. Can they use it, easily? Sometimes research-driven optimizations […]
Fonteva Finance App: A series led by Fíonta
Fíonta presents the Fonteva Finance App Series – a seven-part collection of blogs and webinars aimed at association finance professionals. For ease of use, we have collated all blog posts into an easy-to-consume PDF e-book and each accompanying webinar recording is included in the full video.
All About...Salesforce: December 2021
December is here, and while things seem to be slowing down as the holidays approach, there is still lots going on in the Salesforce space. On the home front, we’ve hung our wreath and wrapped our presents, and are patiently waiting for some more snow. My wife and I are going on a safari in […]