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Regardless of your association’s size, structure, type, and mission, chances are you want what every association’s leadership team wants: satisfied, engaged members who find value in belonging to your community. This goal is so desired because of the positive outcomes of high retention rates, healthy operating margins, and unequivocal mission success. Member engagement strategies vary […]

Fíonta and our client, Mobile Pathways, presented on the topic of using mobile messaging and Salesforce to help communicate with immigrants and refugees who are attempting to gain lawful access to the United States at Dreamforce 2019. Mobile Pathways uses Salesforce to text message stakeholders life-saving information. From initial user subscription through to ‘robots-calling-robots’, every […]

You’ve been with Fíonta for 3.5 years (start twins with Elliott Mina of previous Featured Fíontan Fame (trademark pending ;)). What first attracted you to Fíonta? To be honest, I was not looking for a change. I had set up a Job Alert on Indeed.com a few years prior with a fairly strict filter. I […]

Amy is a senior data migration consultant at Fionta. With over 16 years of nonprofit experience, she has held multiple technical roles, including business analysis, business systems analysis, programming, and data migrations. She likes looking at the big picture of a project but also knows the importance of taking the time to review the details […]

We wanted to take a moment to wish you and your family (friends, neighbors, pets!) a happy Thanksgiving! When asked what we are thankful for here at Fíonta, the answers were heartwarming and funny:

Chapters are a fundamental element of the membership experience. Many members join your association solely for chapter benefits, but later come to realize the impact their national membership makes on their profession or business. The Salesforce Community Cloud—or Communities for short—helps associations improve both the chapter member and volunteer chapter leader experience. Communities is a […]

A new series for us, we are highlighting one Fíontan per month and digging deep to learn more about their professional background and what keeps them energized outside of work. Julia Kelmers was our first volunteer, and she wins the coveted spot of “Featured Fíontan”! You came to Fíonta earlier this year, having worked at […]

Al is – in no particular order – an animal lover, sports junkie, whisk(e)y enthusiast, dad, husband, and tech aficionado. Al started his professional tech journey after graduating from the University of Delaware with a BS in Computer Science. From humble beginnings writing Java apps for banks and hosting multiple websites over a 33.6kbps modem, […]

It’s the most wonderful time of the year…giving season! To make the most of this season, you need a solid plan—and help from your Salesforce ecosystem. With Pardot Engagement Studio, you can set up Engagement Paths for different segments of your audience so each prospect automatically receives the right type of messaging and engagement at […]

Engagement Studio 101 Pardot Engagement Studio is – in B2B speak – a lead nurturing engine. In our world, let’s think about it as a journey towards, and hopefully over, a finish line for members, donors, advocates, volunteers, employees, or others. Most Paths include a series of timed and/or triggered email communications with opportunities to split the […]