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Membership management software: The essentials
If your nonprofit has a membership program or is looking to start one, it’s essential that you look into membership management software as part of starting or improving your program. Software can not only strengthen your operations now, but as your membership grows it will become a non-negotiable management tool. Whether you’re looking to invest […]
Fíonta’s digital services team shines
Fíonta’s talented digital services team has done it again! The Davey Awards announced that Fíonta has received three Gold awards for the website redesign and build of the American Anthropological Association and Tax Foundation websites. The Davey Awards is an international award focused exclusively on honoring outstanding creative work from the best small teams worldwide. […]
Putting Members First With a Redesigned Website
The Gerontological Society of America (GSA) is the oldest and largest interdisciplinary organization devoted to research, education, and practice in the field of aging.
Founded in 1945, GSA is the driving force behind advancing innovation in aging — domestically and internationally. Its members come from more than 50 countries.
The GSA website is a repository or access point for all of GSA’s public and member content. It serves members and non-members alike with a keen goal of illustrating member benefits.
How usability testing led to 5 instant UX fixes
Originally posted on October 19, 2023 on Salesforce.com, Kate Hughes Your users are eager to tell you how to improve your product experience. Just ask. A website can pass or fail usability testing – though it’s usually somewhere in the middle. There’s a difference between: Can they use it? vs. Can they use it, easily? Sometimes research-driven optimizations […]
Salesforce for Associations: Everything You Need to Know
In 2025, 26% of associations reported decreases in membership counts, with a 5% year-over-year decline in membership across associations. In the same one-year period, the percentage of associations reporting increases in membership fell from 47% to 45%. To combat these trends, associations need versatile software solutions to oversee membership management, marketing, event hosting, and data […]
The Salesforce Nonprofit Success Pack (NPSP): A guide
At Fíonta, we help smaller nonprofits get up and running with the Salesforce Nonprofit Success Pack (NPSP) for supporter management, fundraising, donor management, and basic grants management. While Salesforce’s primary platform for nonprofits is now Nonprofit Cloud, Salesforce NPSP is still supported, and interested nonprofits can still invest in it. In this guide, we’ll review […]
Fíonta is recognized as one of America’s fastest-growing private companies by Inc.
Our journey as one of America’s fastest-growing private companies has led us to secure a coveted spot on Inc. magazine’s prestigious Inc. 5000 list. With a three-year growth rate of 141%, this success exemplifies our dedication to customer satisfaction, delivering impact, and market excellence. About Fíonta Since our founding in 2001, we have been serving […]
Nonprofits & associations need Salesforce managed services
When you’ve adopted a sophisticated and complex system like Salesforce, it’s risky (and scary!) to go it alone. Salesforce’s ability to do so much for your organization can sometimes become a liability. Keeping your technology ecosystem aligned with your organization’s needs and strategic plans can be challenging if you don’t have the time or capacity […]
Generative AI and Chat GPT: Uses, pros, and cons for associations
In this fast-paced and engaging presentation, Fíonta Artificial Intelligence expert Dr. Lisa Rau demystifies generative AI and its applicability for association business processes. After an overview of the technology and current offerings, Dr. Rau highlights the business uses most likely to benefit associations now, what to stay away from and why, and what the future […]
Salesforce World Tour (New York, NY)
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Javits Center, NYC, and Salesforce+
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