Maximizing nonprofit impact through technology

Nonprofits have unique needs and challenges, and at Fíonta, we understand the importance of providing tailored solutions to help them achieve their goals. Our expertise in Salesforce, Nonprofit Cloud, UX/UI, and web development allows us to offer a range of services to help nonprofits streamline their operations, engage supporters, and drive impact.

Pain points

Limited donation management

Nonprofits often struggle with an incomplete and fragmented donor list, resulting in missed opportunities for giving more or in a different capacity.

Salesforce Nonprofit Cloud offers a comprehensive donor management system that tracks donor interactions, donation history, and communication preferences. It enables personalized communication and targeted campaigns, leading to improved donor relationships and increased quantity and quality of donations.

Learn more

Scattershot fundraising

Nonprofits often struggle to identify and target potential donors interested in their cause.
Salesforce Nonprofit Cloud’s AI-powered analytics and segmentation capabilities help identify donor preferences, behavior patterns, and giving history. This enables nonprofits to create personalized fundraising campaigns and connect with suitable donors, maximizing fundraising success.

Learn more

Manual and fragmented data handling

Nonprofits often have data scattered across various platforms and manual data entry processes, leading to inefficiency and inaccuracy. Salesforce Nonprofit Cloud centralizes all data, providing a unified view of donors, volunteers, beneficiaries, and campaigns. It provides automated data entry via batch gift entry and third-party application integrations and offers customizable reports and dashboards, allowing nonprofits to make data-driven decisions.

Learn more

Ineffective volunteer management

Managing volunteers and their schedules and tracking their contributions can be challenging for nonprofits. Salesforce Nonprofit Cloud includes tools for volunteer recruitment, scheduling, and performance tracking. It helps match volunteers with suitable opportunities, streamlines communication, and recognizes their efforts, increasing volunteer engagement and retention.

Learn more

Limited program visibility and impact measurement

Nonprofits may need help tracking and communicating their programs’ impact to stakeholders.

Salesforce Nonprofit Cloud offers tools to monitor program outcomes, track progress against goals, and generate real-time impact reports. This data can be shared with donors, grantors, and the public, enhancing transparency and building trust.

Learn more

Inefficient supporter communication

Nonprofits need more effective communication strategies to engage supporters and beneficiaries effectively. Salesforce Nonprofit Cloud offers multichannel communication capabilities, including email marketing, social media integration, and mobile engagement. It enables targeted messaging and personalized communication to foster meaningful relationships with stakeholders.

Learn more

Complex grant management

Nonprofits often face challenges in managing grant applications, reporting, and compliance.
Salesforce Nonprofit Cloud streamlines the grant management process, from application to reporting. It provides a centralized platform to track grant lifecycles, deadlines, and financials, ensuring compliance and efficient grant administration.

Learn more

Limited collaboration and visibility

Nonprofit teams may struggle to collaborate and share information efficiently. Salesforce Nonprofit Cloud provides a collaborative platform, allowing teams to share data, documents, and insights in real-time, fostering better teamwork, coordination, and decision-making within the organization.

Learn more

Security and compliance concerns

Nonprofits handle sensitive donor and beneficiary data, making data security and compliance vital.
Salesforce Nonprofit Cloud prioritizes data security and compliance with industry-leading measures. It ensures that data is protected and organizations can maintain compliance with regulations like GDPR and HIPAA.

Learn more

Accelerators for nonprofits

Nonprofit

Fundraising Accelerator with Classy

With this quick and easy implementation service, you’ll receive a tailored setup, expert guidance, and even shadowing sessions from a top-level expert who knows Salesforce and Classy better than anyone.

Nonprofit projects

Nonprofit

Streamlining operations to better serve families

Ronald McDonald House of the Triangle (RMHC Triangle) is a new chapter that combines Durham and Chapel Hill, North Carolina. RMHC Triangle is building a foundation for sustained growth in the future. In 2023, both chapters merged, doubling to become the 8th largest Ronald McDonald House organization in the United States. They offer a comforting home away from home and a community of support for seriously ill children and their families, built with love. The recent merger between chapters emphasized the need to streamline and unify procedures and the tools used to serve the community, which prompted migrating from Exceed Premier and Raiser’s Edge to Salesforce Nonprofit Success Pack (NPSP). The new organization would need a rock-solid foundation to support future program growth.
View project
Nonprofit

Creating a safe place for members to heal and support one another

Alliance for Safety and Justice is building a future in which all communities are “Just Safe.” It is a multi-state advocacy organization that combines smart policy reform with organizing and representing survivors, people with old records, and the organizations that serve them. ASJ contracted with Fíonta to build an Experience Cloud portal catering to two of its core programs: Crime Survivors for Safety (CSSJ) and TimeDone. These initiatives offer assistance and community to both crime survivors and people with old records. The primary objective was to establish a secure, authenticated online platform, enabling program members to interact, support one another, and engage with program services to influence local, state, and national policies. Visit website
View project
Nonprofit

Enhancing the quality of life for millions, one donation at a time

The Amputee Coalition (AC) is the nation’s leading organization on limb loss. AC is dedicated to enhancing the quality of life for amputees and their families, improving patient care, and preventing limb loss. With the generous support of the public, they are helping amputees live well with limb loss, raising awareness about limb loss prevention, and ensuring amputees have a voice in matters affecting their ability to live full, thriving lives. AC engaged Fíonta to upgrade their 12-year-old Salesforce instance, which no longer served their needs efficiently. Visit website
View project

What our clients are saying

Fíonta gets it! Our organization had been frustratingly overwhelmed with Salesforce and displeased with our initial partner and implementation. With Fíonta, we were able to realign our Salesforce implementation with our real work business needs as a multi-layered nonprofit. Fíonta has been in the trenches and understands the needs of foundations and nonprofits. Homeboy Industries
Like Mobile Pathways, Fionta believes in the power of technology to change lives. Their nimble Salesforce experts built Hola Asistente alongside our team, which uses Salesforce and Twilio texting to help marginalized immigrants access justice on their phones. Nothing is more inspirational than working alongside expert partners who are dedicated to making a difference in the lives of so many people. Mobile Pathways
A lot of implementation partners don't act as true "partners" but Fíonta absolutely did! We felt like true partners throughout the project and as a result, our transition to Pardot was smooth and our team felt ready to jump right into the product without any hitches from the implementation. A breath of fresh air for our organization! The Chicago Council on Global Affairs
The Center on Budget and Policy Priorities’ upgraded site now offers improved functionality and accessibility on a robust, secure hosting platform, and will be easily upgraded to Drupal 9 when the time comes. Center on Budget and Policy Priorities
The folks at Fíonta patiently guided us through the tedious process of transferring our data from Blackbaud to Salesforce. They were and are always available to answer questions and come up with creative solutions to our particular needs. PFLAG National
We were completely unfamiliar with Salesforce and how we could fully utilize it. The team was instrumental in keeping the project on track by providing a full scope of work, making suggestions, timely budget updates, addressing any questions, and providing solutions to issues or training when necessary. AIDS Vaccine Advocacy Coalition