Maximizing nonprofit impact through technology

Nonprofits have unique needs and challenges, and at Fíonta, we understand the importance of providing tailored solutions to help them achieve their goals. Our expertise in Salesforce, Nonprofit Cloud, UX/UI, and web development allows us to offer a range of services to help nonprofits streamline their operations, engage supporters, and drive impact.

Pain points

Limited donation management

Nonprofits often struggle with an incomplete and fragmented donor list, resulting in missed opportunities for giving more or in a different capacity.

Salesforce Nonprofit Cloud offers a comprehensive donor management system that tracks donor interactions, donation history, and communication preferences. It enables personalized communication and targeted campaigns, leading to improved donor relationships and increased quantity and quality of donations.

Learn more

Scattershot fundraising

Nonprofits often struggle to identify and target potential donors interested in their cause.
Salesforce Nonprofit Cloud’s AI-powered analytics and segmentation capabilities help identify donor preferences, behavior patterns, and giving history. This enables nonprofits to create personalized fundraising campaigns and connect with suitable donors, maximizing fundraising success.

Learn more

Manual and fragmented data handling

Nonprofits often have data scattered across various platforms and manual data entry processes, leading to inefficiency and inaccuracy. Salesforce Nonprofit Cloud centralizes all data, providing a unified view of donors, volunteers, beneficiaries, and campaigns. It provides automated data entry via batch gift entry and third-party application integrations and offers customizable reports and dashboards, allowing nonprofits to make data-driven decisions.

Learn more

Ineffective volunteer management

Managing volunteers and their schedules and tracking their contributions can be challenging for nonprofits. Salesforce Nonprofit Cloud includes tools for volunteer recruitment, scheduling, and performance tracking. It helps match volunteers with suitable opportunities, streamlines communication, and recognizes their efforts, increasing volunteer engagement and retention.

Learn more

Limited program visibility and impact measurement

Nonprofits may need help tracking and communicating their programs’ impact to stakeholders.

Salesforce Nonprofit Cloud offers tools to monitor program outcomes, track progress against goals, and generate real-time impact reports. This data can be shared with donors, grantors, and the public, enhancing transparency and building trust.

Learn more

Inefficient supporter communication

Nonprofits need more effective communication strategies to engage supporters and beneficiaries effectively. Salesforce Nonprofit Cloud offers multichannel communication capabilities, including email marketing, social media integration, and mobile engagement. It enables targeted messaging and personalized communication to foster meaningful relationships with stakeholders.

Learn more

Complex grant management

Nonprofits often face challenges in managing grant applications, reporting, and compliance.
Salesforce Nonprofit Cloud streamlines the grant management process, from application to reporting. It provides a centralized platform to track grant lifecycles, deadlines, and financials, ensuring compliance and efficient grant administration.

Learn more

Limited collaboration and visibility

Nonprofit teams may struggle to collaborate and share information efficiently. Salesforce Nonprofit Cloud provides a collaborative platform, allowing teams to share data, documents, and insights in real-time, fostering better teamwork, coordination, and decision-making within the organization.

Learn more

Security and compliance concerns

Nonprofits handle sensitive donor and beneficiary data, making data security and compliance vital.
Salesforce Nonprofit Cloud prioritizes data security and compliance with industry-leading measures. It ensures that data is protected and organizations can maintain compliance with regulations like GDPR and HIPAA.

Learn more

Nonprofit projects

Nonprofit

Streamlining operations to better serve families

Ronald McDonald House of the Triangle (RMHC Triangle) is a new chapter that combines Durham and Chapel Hill, North Carolina. RMHC Triangle is building a foundation for sustained growth in the future. In 2023, both chapters merged, doubling to become the 8th largest Ronald McDonald House organization in the United States. They offer a comforting home away from home and a community of support for seriously ill children and their families, built with love. The recent merger between chapters emphasized the need to streamline and unify procedures and the tools used to serve the community, which prompted migrating from Exceed Premier and Raiser’s Edge to Salesforce Nonprofit Success Pack (NPSP). The new organization would need a rock-solid foundation to support future program growth.
View project
Nonprofit

Creating a safe place for members to heal and support one another

Alliance for Safety and Justice is building a future in which all communities are “Just Safe.” It is a multi-state advocacy organization that combines smart policy reform with organizing and representing survivors, people with old records, and the organizations that serve them. ASJ contracted with Fíonta to build an Experience Cloud portal catering to two of its core programs: Crime Survivors for Safety (CSSJ) and TimeDone. These initiatives offer assistance and community to both crime survivors and people with old records. The primary objective was to establish a secure, authenticated online platform, enabling program members to interact, support one another, and engage with program services to influence local, state, and national policies. Visit website
View project
Nonprofit

Enhancing the quality of life for millions, one donation at a time

The Amputee Coalition (AC) is the nation’s leading organization on limb loss. AC is dedicated to enhancing the quality of life for amputees and their families, improving patient care, and preventing limb loss. With the generous support of the public, they are helping amputees live well with limb loss, raising awareness about limb loss prevention, and ensuring amputees have a voice in matters affecting their ability to live full, thriving lives. AC engaged Fíonta to upgrade their 12-year-old Salesforce instance, which no longer served their needs efficiently. Visit website
View project

What our clients are saying

The tools Fíonta has at its disposal make the conversion process a breeze. I have been through this process a few times in my career, and this is, without a doubt, the easiest and most efficient conversion I have ever experienced. I highly recommend that all member-based nonprofits give Fíonta serious consideration for their needs. American Conference of Governmental Industrial Hygienists
Fíonta’s Managed Services (Accent) team has been a very helpful resource for our small association. Our ongoing arrangement with Accent has allowed us to establish a productive cadence to address small configuration changes with their support. While having continuous conversations to make sure we’re keeping an eye on long-term needs, the flexibility to engage with the broader Fíonta team when we need support to complete more resource-intensive projects. American Short Line and Regional Railroad Association
Fíonta was brought on to help with a daunting and ambitious project: creating a cutting-edge and text-based Salesforce solution that helps bring fair access to justice for marginalized immigrants. In mere weeks, we succeeded in spite of all the unforeseen challenges blazing a new trail towards equitable justice for all. Mobile Pathways
SIGN Fracture Care
Our engagement with Fíonta was a very positive experience...Our team at Fíonta was extremely helpful and responsive, and we would definitely engage them in the future. SIGN Fracture Care
Our experience with Fíonta was truly the best. They took me from knowing zero about Salesforce to completely navigate on my own for my entire agency. They are timely, engaged, enthusiastic, and they are willing to help whenever you need them. GRHF
I definitely want to work with Fíonta again. The value they provided exceeded my expectations. Great design, scalable solutions, timely turnaround, and appropriate risk management are just a few reasons why I prefer Fíonta over other partners. They finished on time and within budget, too! Achievement Network