Salesforce
We have been a part of the Salesforce ecosystem since 2006, consistently demonstrating a strong commitment to leveraging its powerful capabilities to empower nonprofits and associations and help drive digital transformation.
With over a decade and a half of experience as Salesforce consultants, we have honed our expertise in Salesforce solutions. We are proud to provide our clients with innovative, tailored solutions that drive efficiency, enhance supporter relationships, and support their missions and business needs.
About Salesforce
Through the robust suite of tools offered by Salesforce, nonprofits and associations can effectively:
- Manage donor and member relationships
- Track fundraising efforts
- Manage programs and e-learning
- Engage with supporters
- Analyze data to make informed decisions
Salesforce offers customizable solutions that cater to the specific needs of nonprofits and associations. To unlock the potential of their Salesforce platform, nonprofits and associations can partner with Fíonta to get long-term, personalized support.
Nonprofit Cloud
Nonprofit Cloud is a suite of nonprofit program and supporter relationship management applications built into the Salesforce platform. It provides a standardized data model and a comprehensive set of innovative tools and features. By working with an experienced Salesforce Certified Nonprofit Cloud consultant, nonprofits can harness the platform’s power to manage their operations, engage with their stakeholders, and drive their missions forward.
Experience Cloud
Salesforce Experience Cloud enables nonprofits to create personalized portals and communities that foster engagement and collaboration. Fíonta’s team of experts makes it simple to set up Salesforce Experience Cloud and use it in conjunction with the rest of your Salesforce platform.
Service Cloud
Service Cloud, a best-in-class customer service platform offered by Salesforce, can be leveraged by nonprofits to enhance their operations, improve support, and drive meaningful impact.
Marketing Cloud Account Engagement
We understand the unique challenges that nonprofits and associations face in today’s digital landscape. Using Marketing Cloud Account Engagement (formerly Pardot), our team of Salesforce consultants offers strategic advice and technical development services tailored to your organization’s needs. We aim to empower your organization with each project and help you make a greater impact by optimizing your marketing and engagement efforts.
Fonteva
Fonteva, built on the Salesforce platform, enables organizations to engage with their members through highly personalized and scalable interactions. Fonteva provides a comprehensive view across all departments as a single source of truth, enabling actionable insights for informed decision-making.
Third-party apps
Salesforce is a flexible and powerful tool, but sometimes, leaning on third-party tools and integrations can allow organizations to leverage and customize that power to fit their business needs. The Salesforce AppExchange (a marketplace of Salesforce-related tools and apps) has thousands of options to enhance and connect your database to other parts of your organization.
Technical architecture
Our experienced architects are here to help you design, implement, and optimize your Salesforce solution. Whether you are just beginning your journey with Salesforce or looking to enhance your current instance, our team can provide the guidance and expertise you need.
Integrations
At Fíonta, our integration specialists help nonprofits streamline their operations by seamlessly connecting Salesforce with their existing systems and applications. With our expertise in integration solutions, we can enhance the power of Salesforce and unlock its full potential for your business.
Data migration
Fíonta’s seasoned data architects specialize in designing and implementing complex data migration strategies for Salesforce. Leveraging their extensive experience, our data architects can assist your organization in seamlessly transitioning your data to Salesforce while ensuring its integrity and accuracy.
Recent projects
Prison Fellowship International
Miriam’s Kitchen
Melanoma Research Alliance
What our clients are saying
A lot of implementation partners don't act as true "partners" but Fíonta absolutely did! We felt like true partners throughout the project and as a result, our transition to Pardot was smooth and our team felt ready to jump right into the product without any hitches from the implementation. A breath of fresh air for our organization!
Fíonta has that ideal combination of exceptional technical skill and outstanding customer service. The consultant I worked with dove right in, figuring out a system he didn't originally implement. His analytical skills are amazing, and he quickly identified the right solution for a variety of issues...he explained everything to me in a way I could understand.
Fíonta’s Managed Services (Accent) team has been a very helpful resource for our small association. Our ongoing arrangement with Accent has allowed us to establish a productive cadence to address small configuration changes with their support. While having continuous conversations to make sure we’re keeping an eye on long-term needs, the flexibility to engage with the broader Fíonta team when we need support to complete more resource-intensive projects.
They always responded quickly, and made the changes we requested way faster than I expected. They were smart and offered insights into Salesforce configuration and use based on our needs.
This is the second project we’ve had the pleasure of partnering with Fíonta. The most recent was for our migration to Salesforce Nonprofit Cloud from NPSP, and the experience exceeded our expectations. From the outset, Fíonta dedicated time to thoroughly understand our business processes, not only ensuring that Salesforce supported our existing workflows but also identifying areas for improvement and guiding us through necessary changes.
Our experience with Fíonta was truly the best. They took me from knowing zero about Salesforce to completely navigate on my own for my entire agency. They are timely, engaged, enthusiastic, and they are willing to help whenever you need them.