Salesforce
We have been a part of the Salesforce ecosystem since 2006, consistently demonstrating a strong commitment to leveraging its powerful capabilities to empower nonprofits and associations and help drive digital transformation.
With over a decade and a half of experience as Salesforce consultants, we have honed our expertise in Salesforce solutions. We are proud to provide our clients with innovative, tailored solutions that drive efficiency, enhance supporter relationships, and support their missions and business needs.
About Salesforce
Through the robust suite of tools offered by Salesforce, nonprofits and associations can effectively:
- Manage donor and member relationships
- Track fundraising efforts
- Manage programs and e-learning
- Engage with supporters
- Analyze data to make informed decisions
Salesforce offers customizable solutions that cater to the specific needs of nonprofits and associations. To unlock the potential of their Salesforce platform, nonprofits and associations can partner with Fíonta to get long-term, personalized support.
Nonprofit Cloud Services
Nonprofit Cloud, renamed Agentforce for Nonprofit in 2025, is built on Salesforce core, giving organizations access to purpose-built features released three times a year so the system scales alongside them. Nonprofits use it to track program progress, engage donors, and measure impact, and Fíonta brings the expertise to help organizations maximize that investment.
Experience Cloud
Salesforce Experience Cloud enables nonprofits to create personalized portals and communities that foster engagement and collaboration. Fíonta’s team of experts makes it simple to set up Salesforce Experience Cloud and use it in conjunction with the rest of your Salesforce platform.
Service Cloud
Service Cloud, a best-in-class customer service platform offered by Salesforce, can be leveraged by nonprofits to enhance their operations, improve support, and drive meaningful impact.
Marketing Cloud Account Engagement
We understand the unique challenges that nonprofits and associations face in today’s digital landscape. Using Marketing Cloud Account Engagement (formerly Pardot), our team of Salesforce consultants offers strategic advice and technical development services tailored to your organization’s needs. We aim to empower your organization with each project and help you make a greater impact by optimizing your marketing and engagement efforts.
Fonteva
Fonteva, built on the Salesforce platform, enables organizations to engage with their members through highly personalized and scalable interactions. Fonteva provides a comprehensive view across all departments as a single source of truth, enabling actionable insights for informed decision-making.
Third-party apps
Salesforce is a flexible and powerful tool, but sometimes, leaning on third-party tools and integrations can allow organizations to leverage and customize that power to fit their business needs. The Salesforce AppExchange (a marketplace of Salesforce-related tools and apps) has thousands of options to enhance and connect your database to other parts of your organization.
Technical architecture
Our experienced architects are here to help you design, implement, and optimize your Salesforce solution. Whether you are just beginning your journey with Salesforce or looking to enhance your current instance, our team can provide the guidance and expertise you need.
Integrations
At Fíonta, our integration specialists help nonprofits streamline their operations by seamlessly connecting Salesforce with their existing systems and applications. With our expertise in integration solutions, we can enhance the power of Salesforce and unlock its full potential for your business.
Data migration
Fíonta’s seasoned data architects specialize in designing and implementing complex data migration strategies for Salesforce. Leveraging their extensive experience, our data architects can assist your organization in seamlessly transitioning your data to Salesforce while ensuring its integrity and accuracy.
Tableau
Fíonta experts help nonprofits, foundations, and associations turn the data already sitting in their CRM into something leadership can actually use. Native reporting tells you what happened. Tableau dashboards built on your existing Salesforce, iMIS, or Raiser’s Edge stack show you what it means so you can stop hunting through reports and start making confident decisions.
Recent projects
Temple Sinai of Atlanta
Enterprise Community Partners
Prison Fellowship International
What our clients are saying
The redesign and rebuild of Morningside’s website makes it easy for teachers and other users to find our Teachable Moments, facilitating Social and Emotional Learning (SEL) and the use of Restorative Practices (RP) with students.
The whole Fíonta team offered a high level of expertise and professionalism. They did a great job at communicating and managing expectations and identifying risks. They kept us on a timeline despite being on a very aggressive schedule.
We were completely unfamiliar with Salesforce and how we could fully utilize it. The team was instrumental in keeping the project on track by providing a full scope of work, making suggestions, timely budget updates, addressing any questions, and providing solutions to issues or training when necessary.
Marketing Cloud Account Engagement (formerly Pardot) has been really helpful in terms of the automated emails, engagement paths, and one-on-one emails we could set up for routine requests.
I was deeply impressed with Fíonta’s skills, team, and dedication.
A lot of implementation partners don't act as true "partners" but Fíonta absolutely did! We felt like true partners throughout the project and as a result, our transition to Pardot was smooth and our team felt ready to jump right into the product without any hitches from the implementation. A breath of fresh air for our organization!