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Salesforce

We have been a part of the Salesforce ecosystem since 2006, consistently demonstrating a strong commitment to leveraging its powerful capabilities to empower nonprofits and associations and help drive digital transformation.

With over a decade and a half of experience as Salesforce consultants, we have honed our expertise in Salesforce solutions. We are proud to provide our clients with innovative, tailored solutions that drive efficiency, enhance supporter relationships, and support their missions and business needs.

About Salesforce

Through the robust suite of tools offered by Salesforce, nonprofits and associations can effectively:

  • Manage donor and member relationships
  • Track fundraising efforts
  • Manage programs and e-learning
  • Engage with supporters
  • Analyze data to make informed decisions

Salesforce offers customizable solutions that cater to the specific needs of nonprofits and associations. To unlock the potential of their Salesforce platform, nonprofits and associations can partner with Fíonta to get long-term, personalized support.

Nonprofit Cloud

Nonprofit Cloud is a suite of nonprofit program and supporter relationship management applications built into the Salesforce platform. It provides a standardized data model and a comprehensive set of innovative tools and features. By working with an experienced Salesforce Certified Nonprofit Cloud consultant, nonprofits can harness the platform’s power to manage their operations, engage with their stakeholders, and drive their missions forward.

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Experience Cloud

Salesforce Experience Cloud enables nonprofits to create personalized portals and communities that foster engagement and collaboration. Fíonta’s team of experts makes it simple to set up Salesforce Experience Cloud and use it in conjunction with the rest of your Salesforce platform.

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Service Cloud

Service Cloud, a best-in-class customer service platform offered by Salesforce, can be leveraged by nonprofits to enhance their operations, improve support, and drive meaningful impact.

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Marketing Cloud Account Engagement

We understand the unique challenges that nonprofits and associations face in today’s digital landscape. Using Marketing Cloud Account Engagement (formerly Pardot), our team of Salesforce consultants offers strategic advice and technical development services tailored to your organization’s needs. We aim to empower your organization with each project and help you make a greater impact by optimizing your marketing and engagement efforts.

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Fonteva

Fonteva, built on the Salesforce platform, enables organizations to engage with their members through highly personalized and scalable interactions. Fonteva provides a comprehensive view across all departments as a single source of truth, enabling actionable insights for informed decision-making.

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Third-party apps

Salesforce is a flexible and powerful tool, but sometimes, leaning on third-party tools and integrations can allow organizations to leverage and customize that power to fit their business needs. The Salesforce AppExchange (a marketplace of Salesforce-related tools and apps) has thousands of options to enhance and connect your database to other parts of your organization.

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Technical architecture

Our experienced architects are here to help you design, implement, and optimize your Salesforce solution. Whether you are just beginning your journey with Salesforce or looking to enhance your current instance, our team can provide the guidance and expertise you need.

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Integrations

At Fíonta, our integration specialists help nonprofits streamline their operations by seamlessly connecting Salesforce with their existing systems and applications. With our expertise in integration solutions, we can enhance the power of Salesforce and unlock its full potential for your business.

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Data migration

Fíonta’s seasoned data architects specialize in designing and implementing complex data migration strategies for Salesforce. Leveraging their extensive experience, our data architects can assist your organization in seamlessly transitioning your data to Salesforce while ensuring its integrity and accuracy.

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Recent projects

Vasculitis Foundation
Nonprofit

Stabilizing Salesforce for Vasculitis Foundation

The Vasculitis Foundation works with and for patients with vasculitis and their care partners, families, physicians, and researchers. Its mission is to promote early diagnosis, better treatments, and an improved quality of life for those affected by vasculitis. Salesforce plays a key role in advancing that mission, helping the Foundation create a complete view of constituents, including donors, patients, and event participants.
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Association

Rebuilding Backend Systems for Scale and Speed

The Academy of Managed Care Pharmacy (AMCP) represents a diverse membership of pharmacists, healthcare practitioners, and students, all working toward improving patient outcomes and managing medication therapies for nearly 300 million Americans. To keep pace with growing digital demands and evolving user expectations, AMCP partnered with Fíonta to modernize its website infrastructure. The result is a faster, more scalable, and easier-to-manage platform that supports the organization’s mission and long-term digital strategy.
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Association

Aligning People, Processes, and Platforms

Health-ISAC offers a trusted community for health sector stakeholders to share physical and cyber threat intelligence, best practices, and resources. As the organization grew in reach and complexity, it faced persistent technical challenges and needed to improve staff workflows, member engagement, and event processes. Health-ISAC partnered with Fíonta to assess and refine its existing Fonteva and Salesforce implementation. The goal was to resolve legacy issues, reduce manual processes, and make better use of the tools already in place.
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What our clients are saying

BAYCAT Logo
Fíonta was able to design sophisticated solutions so my team could maintain and update them going forward. As a smaller nonprofit, it’s essential that the solution not only meets our needs now but is built to grow with us. BAYCAT
American Short Line And Regional Railroad Association
Fíonta’s Managed Services (Accent) team has been a very helpful resource for our small association. Our ongoing arrangement with Accent has allowed us to establish a productive cadence to address small configuration changes with their support. While having continuous conversations to make sure we’re keeping an eye on long-term needs, the flexibility to engage with the broader Fíonta team when we need support to complete more resource-intensive projects. American Short Line and Regional Railroad Association
IPS
They demonstrated an understanding of nonprofit needs and displayed a willingness to accommodate our budget and schedule. All of the staff...were incredibly professional and knowledgeable about Salesforce. I enjoyed the time the database engineer took to understand our particular Salesforce instance. I'd recommend Fíonta to everyone! Institute for Policy Studies
PFC Logo
I have worked with Fíonta for close to a decade. Each team member I have interacted with is knowledgeable, an expert, and patient. Most importantly, they work to understand our mission, vision, and programming needs. I admire how everyone we have ever worked with strives to understand our organization, what we do, and what we provide, and helps us find solutions that fit our budget. Partnership for Children of Cumberland County
Atlas Network Logo
Fionta’s project technical consultants and the project manager were efficient, responsive, and communicated clearly with us at each step of the way. It was a terrific experience all around. Atlas Network
Alliance For Safety And Justice
I was deeply impressed with Fíonta’s skills, team, and dedication. Alliance for Safety and Justice