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Salesforce

We have been a part of the Salesforce ecosystem since 2006, consistently demonstrating a strong commitment to leveraging its powerful capabilities to empower nonprofits and associations and help drive digital transformation.

With over a decade and a half of experience as Salesforce consultants, we have honed our expertise in Salesforce solutions. We are proud to provide our clients with innovative, tailored solutions that drive efficiency, enhance supporter relationships, and support their missions and business needs.

About Salesforce

Through the robust suite of tools offered by Salesforce, nonprofits and associations can effectively:

  • Manage donor and member relationships
  • Track fundraising efforts
  • Manage programs and e-learning
  • Engage with supporters
  • Analyze data to make informed decisions

Salesforce offers customizable solutions that cater to the specific needs of nonprofits and associations. To unlock the potential of their Salesforce platform, nonprofits and associations can partner with Fíonta to get long-term, personalized support.

Nonprofit Cloud

Nonprofit Cloud is a suite of nonprofit program and supporter relationship management applications built into the Salesforce platform. It provides a standardized data model and a comprehensive set of innovative tools and features. By working with an experienced Salesforce Certified Nonprofit Cloud consultant, nonprofits can harness the platform’s power to manage their operations, engage with their stakeholders, and drive their missions forward.

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Experience Cloud

Salesforce Experience Cloud enables nonprofits to create personalized portals and communities that foster engagement and collaboration. Fíonta’s team of experts makes it simple to set up Salesforce Experience Cloud and use it in conjunction with the rest of your Salesforce platform.

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Service Cloud

Service Cloud, a best-in-class customer service platform offered by Salesforce, can be leveraged by nonprofits to enhance their operations, improve support, and drive meaningful impact.

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Marketing Cloud Account Engagement

We understand the unique challenges that nonprofits and associations face in today’s digital landscape. Using Marketing Cloud Account Engagement (formerly Pardot), our team of Salesforce consultants offers strategic advice and technical development services tailored to your organization’s needs. We aim to empower your organization with each project and help you make a greater impact by optimizing your marketing and engagement efforts.

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Fonteva

Fonteva, built on the Salesforce platform, enables organizations to engage with their members through highly personalized and scalable interactions. Fonteva provides a comprehensive view across all departments as a single source of truth, enabling actionable insights for informed decision-making.

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Third-party apps

Salesforce is a flexible and powerful tool, but sometimes, leaning on third-party tools and integrations can allow organizations to leverage and customize that power to fit their business needs. The Salesforce AppExchange (a marketplace of Salesforce-related tools and apps) has thousands of options to enhance and connect your database to other parts of your organization.

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Technical architecture

Our experienced architects are here to help you design, implement, and optimize your Salesforce solution. Whether you are just beginning your journey with Salesforce or looking to enhance your current instance, our team can provide the guidance and expertise you need.

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Integrations

At Fíonta, our integration specialists help nonprofits streamline their operations by seamlessly connecting Salesforce with their existing systems and applications. With our expertise in integration solutions, we can enhance the power of Salesforce and unlock its full potential for your business.

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Data migration

Fíonta’s seasoned data architects specialize in designing and implementing complex data migration strategies for Salesforce. Leveraging their extensive experience, our data architects can assist your organization in seamlessly transitioning your data to Salesforce while ensuring its integrity and accuracy.

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Recent projects

Nonprofit

Strengthening Families With Modernized Technology

Partnership for Children of Cumberland County (PFCCC) is a nonprofit dedicated to advancing the well-being of children, empowering families, and strengthening the early care and education system in Cumberland County, North Carolina. Since 1993, PFCCC has connected families with essential resources, programs, and partnerships that support healthy development from birth onward. PFCCC partnered with Fíonta to modernize its technology infrastructure, uniting its website and Salesforce CRM into an integrated, data-driven ecosystem. Over the past decade, Fíonta has helped PFCCC streamline program management, enhance volunteer engagement, improve grantmaking processes, and strengthen online presence. The upcoming 2025–2028 engagement focuses on sustaining and expanding these capabilities, ensuring PFCCC’s systems remain secure, efficient, and ready to meet the community’s evolving needs.
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Miriam's Kitchen
Nonprofit

Optimizing Data for Greater Impact

Miriam’s Kitchen (MK) is a Washington, DC–based nonprofit working to end chronic homelessness through a combination of advocacy and direct services. Known for its dignity-first approach, MK supports individuals with housing, health care, and connection to community resources, while advocating for systemic change in homelessness policy. The organization engages a diverse network of supporters, including donors, volunteers, and policymakers. MK partnered with Fíonta for a strategic technology consultation focused on maximizing value from its Salesforce ecosystem. The engagement began with a high-level assessment and evolved into a phased implementation roadmap. Fíonta provided comprehensive diagnostics, strategic recommendations, and managed services to modernize Salesforce, streamline operations, and support internal capacity-building.
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MRA
Foundation Nonprofit

Driving Transparency Through Real-Time Grants Access

The Melanoma Research Alliance (MRA) is the largest nonprofit funder of melanoma research, committed to accelerating scientific breakthroughs through global grantmaking. With over $175 million awarded to date, MRA plays a pivotal role in the scientific community’s understanding of melanoma prevention, diagnosis, and treatment. As part of a broader digital modernization effort, MRA aimed to make its portfolio of funded research projects more accessible and up-to-date for researchers, donors, and the public. Fíonta partnered with MRA to replace its outdated batch-sync grants display with a real-time Salesforce integration, fully embedded into the organization’s redesigned Webflow website. The result is a dynamic, user-friendly resource reinforcing MRA’s commitment to transparency and impact.
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What our clients are saying

AAAS Logo
Thank you for the outstanding work you have done with our redesign. We are thrilled with the progress so far and are looking forward to what you show us next. AAAS
Bread for the City logo
The whole Fíonta team offered a high level of expertise and professionalism. They did a great job at communicating and managing expectations and identifying risks. They kept us on a timeline despite being on a very aggressive schedule. Bread for the City
Prison Fellowship International Logo
They followed our lead when it came to dependencies, complexities, and details and utilized  their expertise and knowledge of Salesforce to help us make connections and recommendations. Prison Fellowship International
National Board For Professional Teaching Standards
Experience Cloud allows NBPTS to better engage with and serve its members. Our staff gains insight into member needs and activity, and Fíonta’s training has empowered our team to manage and enhance online engagement in-house. National Board for Professional Teaching Standards
Alliance For Safety And Justice
I was deeply impressed with Fíonta’s skills, team, and dedication. Alliance for Safety and Justice
Thurgood Marshall College Fund Logo
Not having an in-house Salesforce Administrator can have its challenges, but Fíonta provides the guidance and support we need to meet our goals effectively while seeking continuous process improvement. Even when budgets are tight, this is one line item I will always fight for. Thurgood Marshall College Fund